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“Grt bosphoros view.”

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Grand Hyatt Istanbul
Ranked #73 of 1,129 Hotels in Istanbul
Certificate of Excellence
Guwahati, India
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Grt bosphoros view.”
Reviewed 22 July 2014 via mobile

Went for a conference. Reception was very cooperative. Provided a room in fifth floor with bosphoros view. Amazing. Travel desk was honest and friendly. Rooms grt. Pool amaxing though a little small. Near to taksom square and tram services. Ovrrall grt experience.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnimeshBardoloi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 24 July 2014
Dear Mr. Animesh Bardoloi,

Thank you for taking the time to send us your valuable comments.
We are happy to see that overall you enjoyed your stay with us.
We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jacques Morand
Area Vice President / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,645 reviews from our community

Traveller rating
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    466
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 July 2014

Big rooms. Comfortable beds. Great staff. fantastic selection of restaurants. Great swimming pool. Close to Taksim square and transport system (which is a faster way to get around during rush hour). Reliable taxi available from the front. Staff were very helpful always keen to meet your every demand providing they understand you. Also you get free reasonably fast wifi.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Chefsta1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 24 July 2014
Dear Guest,

Thank you for taking the time to send us your valuable comments.
It is indeed a great pleasure to learn that you enjoyed your stay with us and that our services have been satisfactory. We will certainly share your appreciation with all our employees.
We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jacques Morand
Area Vice President / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 July 2014

International city lots of tourism, yet difficulties with staff over language. Nice room and shower. Good location if want to be near the city. Pool area was relaxing and clean,water,ice provided, friendly staff the pool. Had a body massage at the spa excellent! would recommend massage only, facial was average.

  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susanchadda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 24 July 2014
Dear Ms. Susan Chadda,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
Thank you very much for your constructive criticism regarding the level of language of our employees. As we are constantly seeking to improve our standards of service, your feedback will help to guide our continued search for excellence.
We hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest.

Kind regards,
Jacques Morand
Area Vice President / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 July 2014

The hotel is really nice and the rooms are great. The only negative is the location. It is clsoe to Taksim and Iskital Caddesa, but a long commute to the Old City. Taxis add up if you take them, so if you want to take public transit, it is a 10 min downhill to the Kabatas ferry terminal for catching boats to the tram into town, which goes straight into all the key sites in the Old Europe Side. From Kabatas, you can also go to Anatolian side (Asia) and to Princes Islands.

If you stay here, just know you are going to have to pay for taxis back and forth to the sites or walk to the public transit options.

  • Stayed April 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 21 July 2014
Dear Mr. Robert W,

Thank you for taking the time to send us your valuable comments.
We are pleased to know that overall you enjoyed your stay with us.
We hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest.

Kind regards,
Jacques Morand
Area Vice President / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington D.C.
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 July 2014

This was our first time visiting Istanbul. We had primarily selected the Grand Hyatt because of its proximity to a conference and had some concerns that it may be too far from the sightseeing sites we wanted to visit (particularly those sites in Sultanahmet). However, our stay at the Grand Hyatt definitely exceeded our expectations and the location turned out to be great. More on the location below...

The service at this Grand Hyatt was top notch. Everyone was happy to assist us with whatever questions we had. We stayed on the club level -- the club lounge offers snacks and drinks throughout the day, as well as a substantial breakfast buffet. For breakfast, the club lounge also offers several hot breakfast a la carte options, such as poached eggs with sausage, omelettes, etc. In the evenings, the club lounge has a two hour cocktail reception with a full bar. The lounge itself is lovely to just sit in and read a book with a cup of tea or coffee. The club level also offers free internet.

The rooms were a good size with nicely updated bathrooms. Our rooms had full sized tubs -- perfect for soaking in after a long day of walking around Istanbul -- and also showers with rain-showerheads. The pool area was very lovely with the option to order food and beverages at your lounge chairs. Definitely worth taking a swim while you are there!

As for location -- Located within a close walking distance (a few blocks) of Taksim Square, we had easy access to explore Istiklal Street (the pedestrian shopping street), to wander down to the Galata Tower and the waterfront (although we did take a taxi back to the hotel from the waterfront because it is an uphill climb back to the hotel!), to head down to the Dolmabahce Palace, and to try a number of restaurants around the hotel. Beyoğlu and its delicious restaurants were a quick taxi ride away (a sidenote on taxis: make sure that the taxi meter is running when you get in the taxi. The taxi meters may either be located at the bottom of the center console or in the bottom corner of the rearview mirror). And then it is generally a quick ride over to Sultanahmet to see the Blue Mosque, Aya Sofia, Grand Bazaar, and so forth.

We would definitely recommend staying at this hotel!

Room Tip: Pick a room on a higher floor, definitely on the club level
See more room tips
  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bluehawaii218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 16 July 2014
Dear Guest,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
It is indeed a great pleasure to learn that you enjoyed your stay with us and that our services have been satisfactory. Please be assured that your kind comments have been shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.
We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jacques Morand
Area Vice President / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brasschaat, Antwerpen, Belgium
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 July 2014

We wanted to have a short summer holidays as normally we go in spring and autumn time.
As a Platinum Member of Hyatt we have some recent experiences with the Grand Hyatt, especially in Dubai. Our understanding is that the standard of every Grand Hyatt should be the same, as this is also how the hotel is categorized.
However, the Grand Hyatt Istanbul is truly disappointing compared to the Grand Hyatt in Dubai.
First of all we were asked to give a deposit of 400 Euros, this is the first time ever we encountered this strange policy. Moreover the room was fully prepaid so we already had an argument about that. As we didn't want to do this they started being creative closing our minibar, madness complete!
The rooms and breakfast were fine, but dinner was not good. Also there was no real international kitchen, pretty annoying when you travel with a teenager. The rooms had a normal standard but could have been cleaner.

I was not with my family that week but surely hoped they would have had a better hotel stay, felt pretty bad having them sent to this Grand Hyatt.
A nice word for the pool team, very good service and friendly.
Closure note from my family: except for the dinner at Da Mario the food on Turkish Airlines was the best of the 10 other days, that says it all I guess.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Loeka B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 24 July 2014
Dear Mr. Loeka B,

Thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We would like to apologize for your poor experience with us. Please rest assured that your feedback is addressed to the Front Office Manager in order to maintain the standard of services that our guests expect from Grand Hyatt Istanbul.
At the same time I can assure you that your feedback regarding the dinner menu is addressed to the concerned managers and will definitely be considered. On the other hand, should you like to eat something which is not on the menu, please do not hesitate to ask our employees and we would certainly try to accommodate your request.
We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jacques Morand
Area Vice President / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
270 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 12 July 2014

I only stayed here a couple of days for work but the hotel is excellent. Food is great as is service and location is very convenient for sight seeing and business meetings. Would definitely stay here again.

  • Stayed October 2013, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank LondonXYZ1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 14 July 2014
Dear Guest,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit.
It is indeed a great pleasure to learn that you enjoyed your stay with us and that our services have been satisfactory.
We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jacques Morand
Area Vice President / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Istanbul

Property: Grand Hyatt Istanbul
Address: Taskisla Cad. No:1 Taksim, Beyoglu, Istanbul 34367, Turkey
Phone Number:
Region: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Istanbul
#29 Spa Hotel in Istanbul
#45 Romantic Hotel in Istanbul
#55 Luxury Hotel in Istanbul
#64 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Grand Hyatt Istanbul 5*
Number of rooms: 360
Official Description (provided by the hotel):
Meeting your high expectations of five star hotels in Istanbul, at the Grand Hyatt Istanbul you can relax in modern, stylish and comfortable surroundings, and unwind in 360 luxury Istanbul hotel rooms and suites with spectacular views of the city, the pool or the Bosphorous Strait. The Istanbul city centre hotel is just minutes away from the Taksim, historic landmarks of the Old City, including Hagia Sophia, the Blue Mosque and Topkapi Palace. One of the best hotels in Istanbul in which to sample authentic Turkish and Mediterranean cuisine, the Grand Hyatt Istanbul Hotel invites you to please your palate at a host of Istanbul restaurants and lounges, including new Restaurant 34,The Mezzanine Bar & Lounge, The Library Bar and Gazebo. Our luxury Istanbul hotel offers modern spa treatments and authentic hammam rituals in Gaia Spa & Fitness Centre. The last word in Istanbul 5 star hotels, the Grand Hyatt Istanbul's superb facilities include a hair and beauty salon, a stunning outdoor swimming pool and sun terrace with poolside bar, and free floodlit tennis courts for guests to enjoy. We can even arrange private tennis tuition in the comfort of our Istanbul hotel. ... more   less 
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Also Known As:
Grand Hyatt Istanbul Hotel Istanbul
Istanbul Hyatt Regency
Hyatt Istanbul

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