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“Central hotel for Istanbul” 4 of 5 bubbles
Review of Divan Istanbul

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Divan Istanbul
Ranked #119 of 1,121 Hotels in Istanbul
Certificate of Excellence
Jeddah, Saudi Arabia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Central hotel for Istanbul”
4 of 5 bubbles Reviewed 25 September 2013

Last time I stayed at The Divan Hotel was around 15 years ago. It was a dark, dreary, dull hotel similar to the old-fashioned railway hotels one finds next to European stations; the only thing going for it in those days was its excellent pastry shop and its central location. Last week I attended ArtInternational Istanbul and the Divan hotel was the central hub for visitors attending the Fair. What a difference, there is in The Divan; the ugly duckling has turned into a beautiful swan. The lobby and the rooms as well as the spa were all tastefully decorated, comfortable and elegant. The breakfast was stupendous. And the famous pastry shop is still operating. Unfortunately, having just been newly restored the fine dining restaurant was not open for us until the very last day of our six night stay, when we were able to enjoy an excellent and delicious lunch. The service throughout the hotel was very good and accommodating. It did have a few teething problems which are to be expected in any new management team but I am sure these will be ironed out very soon. Prices are not cheap but the Divan is worth trying if you want a superb and very comfortable stay in Istanbul.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank simalsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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536 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Vevey, Switzerland
Level Contributor
162 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 23 September 2013 via mobile

Overall it is a very nice hotel, however not deserving the "Excellent" rating, mainly due to the partly(!) not so friendly staff and some elements appear a bit cheap (small things breaking in the bathroom and swimming pool). It seems they are trying to be a 5* hotel and saving a bit here and there... Also I found 30€ for a breakfast ridiculous and wifi should be free nowadays...

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Petsko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 22 September 2013 via mobile

Situated on the opposite side of Gezi Park to Taksim Square this is the ideal location for both business and pleasure. It is only a short walk from the metro and Kabatas funicular and there is a ready supply of Istanbul's ubiquitous yellow taxis journeys. For those preferring to walk it is five minutes to the top of Istiklal Cadessi, the Oxford Street of Istanbul, or a 15 minute walk down the hill to the Dolmabahçe palace and the tram terminus at Kabatas.
The hotel itself is a new build and the rooms are typical of Istanbul 5 star hotels. Not easy to distinguish between this or the Ritz Carlton or Four Seasons. All very comfortable. Luxurious bathrooms with all that you would expect from the land of hamams, with deluxe rooms having a bath a well as a separate shower.
Down in the basement there is an excellent fitness suite, spa and a beautiful pool - perfect for those late afternoon lengths.
The restaurants - traditional and Japanese serve excellent food and the buffet breakfast is of a high standard.
The staff are typically welcoming and friendly offering a high level of true Istanbulu hospitality.
A single irritation would be that like most large hotels there is a daily charge for wi-fi.
I would recommend a room on floors 10, 11 or 12 on the Bosphorus side of the building as these look over the Park Hyatt and should afford a view of the water. Alternatively 704, 804 or 904 should offer a glimpse of the same view.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JeffersonLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Cloud, Minnesota
2 reviews
5 of 5 bubbles Reviewed 16 September 2013

I stayed at the Divan for business based on Trip Advisor reviews. It was better than I expected. My room was large and very comfortable, clean, and quiet. The bathroom was large too. It was well appointed and nicely decorated. And, a very comfortable bed. The window is equipped with an electronically controlled room darkening shade - really nice.

Good service. The staffs' English was not as strong as what would be found in an American brand hotel, but it was good enough to get what you needed. The location is good also. It's about a ten minute walk to the Istanbul convention center and about the same to Taksim Square. I would stay there again with no hesitation.

Room Tip: My room was on the backside of the hotel away from the busy streets. It was very quiet.
See more room tips
  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Diana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 13 September 2013 via mobile

I was there in revolution period and this hotel gave me amazing memories during this time. Service and staff was absolutely perfect. During the revolution they care about all the Protestants like their guests. It's a really good located in the middle of the center and really like it. Thank you divan thank you koc family...

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Burcudmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 10 September 2013 via mobile

The booking was cancelled by booking.com when we arrived but the Receptionist gave an excellent support and service to re book and provided the room within 30min .. Hence the Wi-Fi is being charged but good service overall

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Widadharthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
232 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 7 September 2013

Have not stayed at this hotel, since it is in my hometown, but frequently visit the restaurant, which is very good, and have seen the rooms, when meeting with Clients. A traditional hotel with a modernist flavour, that has recently been renovated and looks very tidy. Could not have been more central.

This is the best place to stay for a variety of reasons, but also for responsible travel. The hotel extended its humanitarian help to all citizen and civilians during the Istanbul "Gezi" riots, leaving aside all their business concerns, and the hotel (facing the park) was made a shelter and infirmary for the citizens.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Feyzi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Divan Istanbul

Property: Divan Istanbul
Address: Asker Ocagi Caddesi No:1 | Sisli, Istanbul 34367, Turkey
Phone Number:
Region: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #119 of 1,121 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Divan Istanbul 5*
Number of rooms: 191
Official Description (provided by the hotel):
Divan Istanbul has 41 Standard Rooms, 108 Deluxe Rooms, 40 Premiere Rooms and 2 Presidential Suites, totally 191 guest rooms, each with a sense of spacious elegance, tasteful and modern Turkish-style furnishings, comfort, quality service and a cozy, contemporary atmosphere. ... more   less 
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