I booked this hotel through booking.com an executive room(with breakfast) with bosphorus view. At the reception I was told that a standard room was booked for me with a garden view. I showed the guy my booking. He said I can get you a standard room with bosphorus view that's the best i could do in his words he said " I'm doing you a favour" and should get in touch with booking.com. I said to him if booking.com was not a reliable company then they should not let them sell their rooms. (Before coming to Istanbul I did check on Hilton website the price for Executive room was the same as booking.com.) I told him i was not taking that and wanted to speak to the manager. He came back after five minutes and told me manager was busy and should get in touch with booking.com. after half an hour of argument they agreed to give me an executive room.
The room was nothing special. In the bathroom the basin was not draining water properly. The airconditioning was timed all night long it was switched off.The only thing good about the room was the view. There was a night club close to the hotel after 11pm they were playing loud music till early hours.
The breakfast was nothing special as well the bread was hard and not a very good selection to offer.
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- Also Known As:
- Hilton Istanbul Hotel Istanbul
- Hilton International Istanbul
- Istanbul Hilton International