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“Wedding show included”

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Ciragan Palace Kempinski Istanbul
Ranked #59 of 1,148 Hotels in Istanbul
Certificate of Excellence
Sao Paulo
Level 6 Contributor
169 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Wedding show included”
Reviewed 20 September 2011

One of the most beautifully located hotels in the world, located right at the Bosporus. When you chill out in your pool chair it looks as if the pool and the Bosporus are one.
The hotel rooms are spacious but make sure to get one with a Bosporus view - the street side rooms have no view at all.
Fro check-in you don't have to stand at the counter but a friendly lady will take you to a nice sitting area and do all the work for you.
The hotel is actually not located inside the palace but is a modern concrete building connected to it. It has various restaurants and we tried them all. We had a barbecue dinner with a great buffet right next to the pool bar under starry skies; dinner at the Gazebo (both indoor and outdoor seating; very good food quality ) and at their top-of-the line Tugra restaurant located in the gorgeous palace itself. We had a table on the veranda (Bosporus view) and the icing on the cake was a wedding party right below us with the fireworks right in front of us (all inclusive, no mark-up), not to mention the ballet dancers and the Dean Martin imitation.

The gym was not as comprehensively equipped as could be expected from a hotel of this class. There is a Spa next to it that seems to be staffed mostly by Thai masseuses. My wife went and had great praise for their skills.
One special tip: the palace is very popular as a wedding site so look out for the pertinent preparations. You might get a great photo-op for free! (in one wedding, the bride arrive in a gilded barge... Almost like the Lohengrin opera... The groom chose a more contemporary form of arrival - by helicopter

Room Tip: Avoid the rooms overlooking the hotel entrance - no view and some noise. Ask for a room with Bosporu...
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  • Stayed August 2011, travelled as a couple
    • Value
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Helpful?
4 Thank AhasverSaoPaulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 6 October 2011
Dear Ciragan Guest
Thank you for posting your feedback on TripAdvisor.
I am glad to hear that you enjoyed our personalized check-in service and have taken note of your comments concerning the fitness centre.
Thank you once again for your thoughtful feedback and hope we will have the pleasure of welcoming you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (392)
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Orlando, Florida
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 September 2011

I stayed in this hotel last year with my ex gal...Amazing beautiful place city Istanbul,,great art.Anyway abt hotel its amazing I love to say it is one of the best hotels I stayed . We stayed in suite called sultan,,wonderful decorated nice lightning nice furniture ,,great bathroom..Spacious simply awesome..hammam which is famous in Istanbul tat also u get in the suite,,also rain bath amazing architect..lcd in bathroom wat more u expect frm a bathroom..Awesome view of city from room. Must chk out the suites..They got best spa & Turkish Hammam if u miss it tan ur visit is not over ...1 thing for sure u will love the magnificent view..excellent hospitality so wat u pay u get it .They got some great tea I don't like tea but here it was excellent..nice pool ..The restaurants are best in the city,highly recommended taste the local cuisines yes gastronomical but delicious nice bar ..their is nice romantic restaurant don't miss it & for breakfast another restaurant its wonderful the view decoration food service. Pay to enjoy leisure facilities u won't regret it at all.Perfect location not like its far from city or crowded just perfect place to relax..if in Istanbul Ciragan is the place to stay infect I m going to visit again soon..I recommend this hotel for singles couples everyone for every one their is something so thumbs up enjoy like the manager said sultan style we treat our customers they really do..don't miss it.

Room Tip: Check out suites as well as rooms but don't miss the restaurants & hamam..
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  • Stayed November 2010, travelled as a couple
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Helpful?
3 Thank butch54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 6 October 2011
Dear Ciragan Guest
Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that we could contribute to making your trip to Istanbul a memorable one.
It is a true pleasure for us to hear that you had a sultan-style experience during your stay with us.
Thank you once again for your thoughtful feedback and we hope to welcome you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 September 2011

The price of the cheapest room was the double the price of next door hotel for seasons. İ stayed in many five stars hotels in the world including many kempinski this hotel is even more expensive than one and only in maldives. Breakfast its not included. One coffee cost 17 dollars. Service at the pool was very slow and when i asked they said they are very busy. İ think if they chqrge tonnes of mOney they should employ more money qnd find orher excuses for lack in service.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Asvemr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 6 October 2011
Dear Ciragan Guest,
Thank you for sharing your feedback.
We deeply regret that we were not able to fulfil your expectations during your stay.
We are dedicated to the continuous improvement of service quality and your feedback plays an essential role in attaining this goal. We are totally aware that this is the only way we can assess ourselves and improve the luxury service we aim to provide.
We appreciate and have taken note of your comments and do hope we will have the pleasure of welcoming you again.
Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level 5 Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 16 September 2011

First you definitely should and must stay at this hotel because of its magnificient view, excellent food, hospitality, service, spa and Turkish hamam, and many more. They have the best spa and Turkish hamam in town! Best, luxurious brunch and breakfast and many more.They have an excellent high tea in the afternoon as well. Rooms are spacious, bathrooms are marble. If you go during the summer season they have a very nice outdoor pool too. Even if you do not stay at Ciragan you should try one of its restraunts, they have excellent service and a great food. Overall I highly recommend this hotel.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Zeynep V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2011

Unfortunately we could only stay one night in this hotel but it was an experience we will never forget. The setting is beautiful next to the busy Bosphorus river. The service at this hotel is amazing. Cannot wait to return to Istanbul and Ciragan Palace one day.

Room Tip: We had a bosphorus view room and it is a great view of the river.
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  • Stayed May 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Melb-daisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 September 2011

The service was top knotch. They knew our names the minute we walked in and the check in, at the room, was a super nice touch.
We were staying in the newer wing, not the Palace suites. The infinity pool was breadthtaking. Dinner at Turka, even if you don't stay they is a MUST!

They were most accomodation to our various requests and we even got to see a wedding from the balcony of Turka, as we ate our dinner.

Had a private event there May 2011, for 150 people- it was just the best!

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank ash318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 19 September 2011
Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that we could contribute to making your trip to Istanbul a great experience.
Personalised service is of great importance to us, and we invest heavily into training to ensure each and every guest feels special.
Thank you once again for your thoughtful feedback and look forward to welcoming you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
udhailiyah
Level 5 Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 11 September 2011

Dont be misled, this hotel is just another average 5 star hotel located next door to the real Ciragan palace. You will not get a room in the palace unlecc you book the Palace suite or the Sultan Suite ! The picture on the hotel website shows the real palce next door and bot the actual hotel building .
The location is not the best in Istanbul either, its far away from most tourist attractions and is difficult to access because of huge traffic problems in the area. The nice thing is that it it located on the banks of the Bosphorous and the views are really great.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank yusuf41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 19 September 2011
Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
We appreciate receiving your constructive feedback in regards to the photograph on our website as this is the only way we can assess and improve ourselves. Our room types are categorized as rooms, suites and Palace suites and the location of each room is mentioned whether it is in the hotel building our in the historical Palace in the detailed room descriptions as well as in the booking confirmation. However you may kindly note we have taken note of your valuable comment and will take the opportunity to improve our website.
We thank you for your feedback, and hope we will have the pleasure of welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ciragan Palace Kempinski Istanbul

Property: Ciragan Palace Kempinski Istanbul
Address: Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
Phone Number:
Region: Turkey > Istanbul > Besiktas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Istanbul
#29 Romantic Hotel in Istanbul
#42 Luxury Hotel in Istanbul
#43 Family Hotel in Istanbul
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Ciragan Palace Kempinski Istanbul 5*
Number of rooms: 313
Official Description (provided by the hotel):
The Cıragan Palace Kempinski Istanbul offers the ultimate in luxury and glamour of a genuine Ottoman Palace with its 313 rooms including 22 suites in the hotel and 11 suites in the historical Palace. This 5-star luxury Imperial Palace hotel is located on the shores of the magnificent Bosphorus overlooking the ancient city of Istanbul, provides a one-of-a-kind experience with its historical ambiance and excellent Kempinski service. ... more   less 
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Also Known As:
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Ciragan Palace Kempinski Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul

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