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“great location fabulous food and service” 5 of 5 bubbles
Review of Ciragan Palace Kempinski Istanbul

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Ciragan Palace Kempinski Istanbul
Ranked #60 of 1,121 Hotels in Istanbul
Certificate of Excellence
Hertford, United Kingdom
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“great location fabulous food and service”
5 of 5 bubbles Reviewed 20 November 2011

Spent 5 days here this year in September and it was truly memorable. A true 5 star hotel.The staff were very helpful and friendly,the food was outstanding in all restaurants and the position of the hotel was stunning. This hotel is not near the old town but its worth staying here as the centre of town is hectic and the hotel provides a relaxing haven away from it all.You can walk to Ortakoy where there is a night market and restaurants with a great atmosphere. The traffic is terrible in Istanbul so we went on the tram which was surprisingly simple an very cheap. Try it you will not be disappointed but remember 5 star hotels anywhere are not cheap!!

Room Tip: Bosphorous side view room
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank patentattorney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 26 November 2011
Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
We were very happy to read your review and that we could contribute to making your trip to Istanbul a great experience.
I am glad to hear that you enjoyed the food in our restaurants. Believing in the utmost importance of using local, fresh, natural and organic products, I just would like to let you know that 80 % of everything you eat at our restaurants is organic.
We thank you for your comments, and hope to welcome you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,755 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (385)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
New York City, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 19 November 2011

This hotel is gorgeous. Our room faced the Bosphorus sea and Asia and the beautiful bridge that changes colors. Infinity pool, amazing spa and Hammam. Do it . Quite an experience. We ended our Greek island and Turkey cruise with 3 or4 nights here. Close to everything whether cabbing or the Metro which we found to eliminate the traffic. Wonderfully friendly people everywhere. We had breakfast looking out at the sea, very comfortable dining room. Exquisite architecture. Gorgeous suite. We dined at the actual palace next door. A world first class hotel with service to match. One of the top ten In Europe. Go.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SXMNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 26 November 2011
Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
It was a true pleasure to read your review. Personalised service is of great importance to Kempinski, and we invest heavily into training to ensure every guest feels special.
We thank you again for your thoughtful feedback, and hope to welcome you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 18 November 2011

a great Kempinski property. Bang on the Bosphorus, looking across at Asia, walking distance to bridge and night market. Great breakfast spread, with nice oudoor seating. Great place to relax in the evening. Quite expensive.

Room Tip: Bosphorus view rooms
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  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jude2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 26 November 2011
Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
I am glad to hear that you enjoyed your stay with us in September.
We thank you for your comments, and hope to welcome you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 November 2011

We stayed at the Ciragan Palace Kempinski for 2 nights prior to a cruise we had signed up for departing from Istanbul. Even though this is rated a 5 star hotel with all the perks one would expect, the atmosphere and decor definitely felt Middle Eastern. Part of the hotel is attached to an old sultan's palace that was remodeled when the hotel was built. It houses a few very expensive guest suites. There is a pool that is right on the edge of the Bosphouus with some magnificent gardens. We ate our breakfasts on the restaurant terrace and watched the many boats cruising up and down the Bosphorus. The breakfast buffet was fantastic and well worth the price. There is also a first class restaurant in the hotel for dinner. This hotel is quiet but just a short taxi ride to the Topkapi Palace, Blue Mosque, Underground Cistern, Hagia Sofia, Hippodrome and Chora Church.

Room Tip: A little pricey but worth the experience to ask for a Bosphorus View
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  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OhioJoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 26 November 2011
Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
I am glad to hear that you and your family enjoyed your stay with us in August and look forward to welcoming you again soon.
Thank you once again for your thoughtful feedback.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
1 review
5 of 5 bubbles Reviewed 14 November 2011

This hotel has the best and friendliest service of any hotel I've stayed at in İstanbul.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gaby557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 26 November 2011
Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
It was a true pleasure to read your review and I am glad to hear that you had a memorable stay with us. Personalised service is of great importance to Kempinski, and we invest heavily into training to ensure every guest feels special.
We thank you again for your thoughtful feedback, and hope to welcome you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
HK
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 13 November 2011

Hotel has a unique ambiance, you are staying in a palace, and you are feeling like an Ottoman Sultan deep in your heart. Staff are welcoming and service is nearly perfect which is not a bad thing to complain. Check in process is successfull and comforting. Hotel is right on the Bosphorus shorewith sights of Asia on the other shore. I would definitely recommend everyone to spend some time at this hotel for.

  • Stayed May 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gokhanHk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 26 November 2011
Dear Ciragan Guest,
Thank you for posting your review on TripAdvisor.
I am glad to hear that you enjoyed your stay with us in May.
We thank you for your comments, and hope to welcome you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belvedere, California
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 12 November 2011

THE place to stay in Istanbul. The Grand Sultan's suite with views of both the courtyard/pools and of the Bosporus is fantastic. Try it for two nights and then move to a "normal" suite. The breakfast buffet is the best breakfast buffet in Turkey.! It compares favorably with the luncheon seafood buffet at the Eden Roc in Cap D'Antibes and far surpasses in quality the repetitious offerings of the typical 5 star hotel. The architecture is genuine - the services are only adequate and the hotel "fine dining" restaurant is just average. But the breakfast buffet is not to be missed. Helicopter transit between the airport and the hotel is excellent. Take a trip to Cappodocia in Central Anatolia and take a balloon ride. I missed this because of inclement weather. Rent a private motor yacht. The hotel will arrange it. (also - don't wear any expensive jewelry even within the hotel. Leave Harry W. and P. Phillippe safely ensconced in the Hotel Safe in the Lobby!) I sailed down the Sea of Marmara then down the Bosporus to the Black Sea(Θάλασσα του Μαρμαρά) , separates the two continents. Decent Beluga is available although the blinis were clinically depressed. I stayed at the hotel for 10 days and saw all of Istanbul. There are other great hotels. My friends and neighbors, Jan and Peter,who are world travelers and live in Belvedere, California, who have stayed at the Ciragan Palace, also liked the Peninsula Sultanahmet because of its historical location.

Room Tip: Make sure you face the pool and the Bosporus directly. The hotel is W Shaped. You want to be either...
See more room tips
  • Stayed December 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jamesjseltzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review, 26 November 2011
Dear Ciragan Guest,
Thank you for posting your review on TripAdvisor.
I am glad to hear that you enjoyed your stay with us in December 2010.
We also appreciate your constructive feedback regarding our services and fine-dining restaurant as this is the only way we can truly assess your needs, and continuously improve the luxury service we aim to provide.
We thank you for your comments, and hope to welcome you again soon.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ciragan Palace Kempinski Istanbul

Property: Ciragan Palace Kempinski Istanbul
Address: Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
Phone Number:
Region: Turkey > Istanbul > Besiktas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Istanbul
#29 Romantic Hotel in Istanbul
#43 Family Hotel in Istanbul
#44 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Ciragan Palace Kempinski Istanbul 5*
Number of rooms: 313
Official Description (provided by the hotel):
The Cıragan Palace Kempinski Istanbul offers the ultimate in luxury and glamour of a genuine Ottoman Palace with its 313 rooms including 22 suites in the hotel and 11 suites in the historical Palace. This 5-star luxury Imperial Palace hotel is located on the shores of the magnificent Bosphorus overlooking the ancient city of Istanbul, provides a one-of-a-kind experience with its historical ambiance and excellent Kempinski service. ... more   less 
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Also Known As:
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Ciragan Palace Kempinski Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul

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