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Ciragan Palace Kempinski Istanbul
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Reviews (1,964)
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Reviewed 20 November 2011

Spent 5 days here this year in September and it was truly memorable. A true 5 star hotel.The staff were very helpful and friendly,the food was outstanding in all restaurants and the position of the hotel was stunning. This hotel is not near the old town but its worth staying here as the centre of town is hectic and the hotel provides a relaxing haven away from it all.You can walk to Ortakoy where there is a night market and restaurants with a great atmosphere. The traffic is terrible in Istanbul so we went on the tram which was surprisingly simple an very cheap. Try it you will not be disappointed but remember 5 star hotels anywhere are not cheap!!

Room Tip: Bosphorous side view room
  • Stayed: September 2011, travelled as a couple
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Thank patentattorney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 26 November 2011

Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
We were very happy to read your review and that we could contribute to making your trip to Istanbul a great experience.
I am glad to hear that you enjoyed the food in our restaurants. Believing in the utmost importance of using local, fresh, natural and organic products, I just would like to let you know that 80 % of everything you eat at our restaurants is organic.
We thank you for your comments, and hope to welcome you again soon.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2011

This hotel is gorgeous. Our room faced the Bosphorus sea and Asia and the beautiful bridge that changes colors. Infinity pool, amazing spa and Hammam. Do it . Quite an experience. We ended our Greek island and Turkey cruise with 3 or4 nights here. Close to everything whether cabbing or the Metro which we found to eliminate the traffic. Wonderfully friendly people everywhere. We had breakfast looking out at the sea, very comfortable dining room. Exquisite architecture. Gorgeous suite. We dined at the actual palace next door. A world first class hotel with service to match. One of the top ten In Europe. Go.

  • Stayed: September 2011, travelled as a couple
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2  Thank SXMNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 26 November 2011

Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
It was a true pleasure to read your review. Personalised service is of great importance to Kempinski, and we invest heavily into training to ensure every guest feels special.
We thank you again for your thoughtful feedback, and hope to welcome you again soon.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2011

a great Kempinski property. Bang on the Bosphorus, looking across at Asia, walking distance to bridge and night market. Great breakfast spread, with nice oudoor seating. Great place to relax in the evening. Quite expensive.

Room Tip: Bosphorus view rooms
  • Stayed: September 2011, travelled on business
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1  Thank Jude2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 26 November 2011

Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
I am glad to hear that you enjoyed your stay with us in September.
We thank you for your comments, and hope to welcome you again soon.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2011

We stayed at the Ciragan Palace Kempinski for 2 nights prior to a cruise we had signed up for departing from Istanbul. Even though this is rated a 5 star hotel with all the perks one would expect, the atmosphere and decor definitely felt Middle Eastern. Part of the hotel is attached to an old sultan's palace that was remodeled when the hotel was built. It houses a few very expensive guest suites. There is a pool that is right on the edge of the Bosphouus with some magnificent gardens. We ate our breakfasts on the restaurant terrace and watched the many boats cruising up and down the Bosphorus. The breakfast buffet was fantastic and well worth the price. There is also a first class restaurant in the hotel for dinner. This hotel is quiet but just a short taxi ride to the Topkapi Palace, Blue Mosque, Underground Cistern, Hagia Sofia, Hippodrome and Chora Church.

Room Tip: A little pricey but worth the experience to ask for a Bosphorus View
  • Stayed: August 2011, travelled with family
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Thank OhioJoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 26 November 2011

Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
I am glad to hear that you and your family enjoyed your stay with us in August and look forward to welcoming you again soon.
Thank you once again for your thoughtful feedback.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2011

This hotel has the best and friendliest service of any hotel I've stayed at in İstanbul.

  • Stayed: November 2011, travelled as a couple
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Thank gaby557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 26 November 2011

Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
It was a true pleasure to read your review and I am glad to hear that you had a memorable stay with us. Personalised service is of great importance to Kempinski, and we invest heavily into training to ensure every guest feels special.
We thank you again for your thoughtful feedback, and hope to welcome you again soon.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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