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“Perfection”

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Ciragan Palace Kempinski Istanbul
Ranked #50 of 1,181 Hotels in Istanbul
Certificate of Excellence
Reviewed 9 November 2013

We treated ourselves to an afternoon by the pool. Just Heaven. Wonderful staff. Great Lunch overlooking the Bosphorus, watching the world, and his wife, go by. Really fabulous. Go. This is a quality hotel of the finest class and nothing is too much trouble. We didn't stay this time but we sure will next time we are in Istanbul. Great for people watching.

  • Stayed: July 2013, travelled with family
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Thank skoolrunmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 11 November 2013

Dear Ciragan Guest,
Thank you for posting your feedback on TripAdvisor following your visit back in July.
I was very happy to read your review and thank for your thoughtful feedback.
We look forward to welcoming you and your family on many occasions.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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681 - 687 of 1,902 reviews

Reviewed 7 November 2013

I have been in many many hotels all over the world, including hotels from the Leading Hotels of the World, but this hotel is a real gem. We spent great week-end in Ciragan hotel. Stayed in a sea view room on the 5th floor and we lucky to get a room with two balconies.
We had breakfast only once and it was really great one for a city hotel. by the way if are not planning to walk a lot, then include the breakfast while booking the room, cause the nearest place to eat in about 15-20 min by walk both ways from the hotel.
Rooms are big and very comfortable with fresh pastry and fruits every day.
The outdoor pool is amazing, even if it is cold outside you still can use it and it is 24 hr. The spa: we had hammam, it is nice, but do not think it is worth 165€.
This hotel is worth the money you spent!

Stayed: November 2013, travelled as a couple
Thank Mazmanyan_FA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 11 November 2013

Dear Ciragan Guest,
Thank you for taking the time to post your feedback on TripAdvisor following your recent stay with us.
We were happy to read your review, and look forward to welcoming you back home on many occasions.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

We stayed here for a week on our first trip to Istanbul. It was great. Large, luxurious rooms in an enchanting hotel right on the Bhosphorus overlooking the Asia side of the city. Excellent service from staff who seemed genuinely interested in our welfare. The concierge were really knowledgeable, even able to point out a local pharmacy on a public holiday when most shops were closed. The Tugra restaurant was excellent - the food was fantastic although imported wine are very expensive due to Turkish liquor taxes. All in all, a place worthy of recommendation.

Room Tip: Rooms at the end of the building are more affordable than those facing the water. But they have both...
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  • Stayed: October 2013, travelled with friends
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1  Thank hpctravellor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 11 November 2013

Dear Ciragan Guest,
Thank you for posting your feedback on TripAdvisor following your stay with us last month.
I truly appreciate you taking the time to write such a review with great comments. We have shared it with the rest of the team as well and you really made our day!
We hope to be your host again in your future trips to Istanbul.
Yours sincerely,

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Reviewed 4 November 2013

We were at the Ciragan Palace for a long weekend. Please note, upon arrival, security is tight. But, the service is outstanding. While the rooms were nice, it was the level of service which was the most impressive. Yes, the Ciragan Palace has gorgeous views, lovely grounds, an outdoor heated pool, delicious breakfast and divine desserts. Yet, I will repeat myself, it was the service.

From the moment you step out of your choice of transportation delivery, you are greeted with a warm smile and a friendly hello. This applies to all staff members, not just those who work at the receptionist desk, concierge desk or business center, I mean everyone.

Staying at the Ciragan Palace was an excellent experience. One I wish for everyone.

  • Stayed: November 2013, travelled with friends
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Thank Romita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 11 November 2013

Dear Ciragan Guest,
Thank you for posting your comments on TripAdvisor following your recent stay with us.
Please allow me thank you for your thoughtful feedback on behalf of my colleagues who could contribute to making your stay such a memorable one.
Personalised service is of great importance to Kempinski, and we continuously strive for the best and invest into training to ensure every guest feels special.
We do hope we have the opportunity to welcome you home in the not too distant future.
Yours sincerely,

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Reviewed 4 November 2013

We stayed in this hotel for 4 days. This was my most precious memorable Hotels of all I have ever stayed in . I felt like a queen. I think this was heaven on earth for me. The buffet breakfast was out of this world. I stared at the food like a small child. I ate some food I never saw in my life. The experience of staying at this hotel was just over whelming for me. Will never forget those couple of days. The room also not big but so comfortable. Pillows more than one could need. Staff just need to have a more friendly and learn to have some humor.

Room Tip: This is over all GREAT
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  • Stayed: July 2013, travelled on business
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Thank MirieJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 11 November 2013

Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor following your four-night stay with us during your business trip to Istanbul.
I was very happy to read your review and am glad to hear that you found us the most precious and memorable hotel of all you have stayed in.
We do look forward to welcoming you back home on many occasions.
Yours sincerely,

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Reviewed 3 November 2013

Fabulous hotel in wonderful location. Particularly enjoyed the breakfast which showcased cuisine from Europe, Asia, Middle and Far East. Needed several courses and still didn't get to sample everything. The staff were very helpful and one always needs a top-hatted doorman to open the car door and show one to the foyer!
Beware the seemingly complimentary champagne in the award-winning restaurant (at £50 a glass it came as something of a shock) - its not!
Istanbul is definitely a place to be visited and the perfect weather in April made sightseeing a pleasure. Particularly enjoyed the spice market where it was also possible to buy your own leeches!

  • Stayed: April 2013, travelled as a couple
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Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 11 November 2013

Dear Ciragan Guest,
Thank you for posting your comment on TripAdvisor.
We were happy to read your review, and are glad that you enjoyed your stay with us back in April.
We hope to be your host again in your future trips to Istanbul.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

We went on business and were offered a guided tour of the hotel, despite not staying there.

The sun shone, we sipped mint lemonade on the terrace and then walked through the light and airy hotel to the palace, drinking in the stunning furniture, chandeliers and marble.

It looks a great place to stay - weddings, business, leisure.

Most importantly the staff were so kind.

It's on our "we will stay there on day" list!

Room Tip: Didn't stay there but we saw the rooms - so nice!
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  • Stayed: October 2013, travelled on business
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Thank IanandGilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this reviewResponded 11 November 2013

Dear Ciragan Guest,
Thank you for posting your feedback on TripAdvisor.
It a true pleasure for us to read your thoughtful comments and we cannot wait the day we will welcome you back here in the Ciragan Palace Kempinski Istanbul, the only Ottoman imperial palace and hotel on the Bosphorus.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ciragan Palace Kempinski Istanbul

Address: Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
Phone Number:
Region: Turkey > Istanbul > Besiktas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Istanbul
#19 Spa Hotel in Istanbul
#28 Romantic Hotel in Istanbul
#35 Family Hotel in Istanbul
#36 Luxury Hotel in Istanbul
Price Range: £211 - £416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ciragan Palace Kempinski Istanbul 5*
Number of rooms: 313
Official Description (provided by the hotel):
The Cıragan Palace Kempinski Istanbul offers the ultimate in luxury and glamour of a genuine Ottoman Palace with its 313 rooms including 22 suites in the hotel and 11 suites in the historical Palace. This 5-star luxury Imperial Palace hotel is located on the shores of the magnificent Bosphorus overlooking the ancient city of Istanbul, provides a one-of-a-kind experience with its historical ambiance and excellent Kempinski service. ... more   less 
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Also Known As:
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Ciragan Palace Kempinski Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul

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