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“The experience that you expect from Kempinski”

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Ciragan Palace Kempinski Istanbul
Ranked #55 of 1,129 Hotels in Istanbul
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“The experience that you expect from Kempinski”
Reviewed 1 May 2014 via mobile

My wife and I spent our last two nights in Istanbul at the Ciragan Palace and it was a fantastic experience. This was our 3rd visit to a Kempinski hotel and it did not fail to live up to expectations. The building itself is beautiful and it's location along the Bosphorus provides for some picturesque moments. That being said, all of this does come at a price and the extras can be substantial; be prepared for some persistent offers of bottled water at mealtimes. That being said, we had a fantastic time and would definitely recommend the hotel for anyone looking for a bit of extra luxury.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Yuvesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,763 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (386)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Poland
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 April 2014

Not exactly sure of what. The location is absolutely fabulous - overlooking Bosphorus. There were few buts - I wasn't lucky when it comes to the room, my pockets appeared to be not deep enough for such a place. Overall it's a fairytale destination for wealthy people - charm, flowers, paying attention to details, venue. I could find better ways of spending the money though.

Room Tip: only Bosphorus view - others are not worth the price.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pawelek777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
133 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 27 April 2014

The property is unbeatable in Istanbul, the view stunning, but at my second stay at the Ciragan Kempinski, I was a bit disappointed with the service. The waiters are totally lost at the restaurants (including breakfast) if you order or ask anything out of the ordinary. The bell boys are not attentive when you arrive and the concierge is understaffed.

  • Stayed April 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sergio a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKI, Genel Müdür at Ciragan Palace Kempinski Istanbul, responded to this review, 29 April 2014
Dear Ciragan Guest,
Thank you for taking the time to share your review regarding your recent stay with us.
We have taken note of your constructive feedback. Please be assured that your comments have been immediately shared with the appropriate departments for immediate improvement and we would like to discuss them with you in detail at your convenience if you could kindly contact our Hotel Manager, Mr. Leon Baum directly at (leon.baum@kempinski.com) referring to this review in the email title.
Together with my team, I hope to welcome you back soon again, and provide you the finest Turkish hospitality here at the Ciragan Palace Kempinski Istanbul.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burgas, Bulgaria
Level Contributor
1 review
Reviewed 26 April 2014

Perfect service and outstanding Bosphorus view! This is probably one of the finest places to stay at in Istanbul. The hotel create an individual atmosphere, that offer comfort as good as home, that value and appreciate you as a guest.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todor_Ivanov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 April 2014

I always wanted to stay at the Ciragan Palace and my dream came true during our honeymoon trip. Hotel is itself one of the most outstanding historic properties of Istanbul.
we were staying at a suite with fantastic view overlooking the Bosporus. The property is extremely wonderful and worth the cost. Atmosphere is glamorous. Being spoiled by the staff and the personal service. I will stay at Ciragan Palace when visiting Istanbul again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lindaMc99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul
Level Contributor
68 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 April 2014

On the edge of the Bosphorus, this Kempinski Hotel deserves 10 stars whereas the max is 5 in the standardization. The Building, the view, the hospitality, the all on all are outstanding. The pool between the hotel and the Bosphorus is a spot where no one can find any other place on earth. Bathrooms needs an updgrade with a shower tube in addition to the bath tube.

Room Tip: Junior suite facing the Bosphorus and the historic palace.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Haluk B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagpur, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 April 2014

Didn't really get the opportunity to stay at the hotel, but was there for a conference. Based on the bank of the Bospurous Bay seperating, Europe from Asia, the interior was absolutely sumptuous and when sleet started falling by midnight, the view of the bosphorous bridge and the bay was like fairytale.

  • Stayed August 2013, travelled on business
    • Location
    • Cleanliness
Helpful?
1 Thank meetrajat_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ciragan Palace Kempinski Istanbul

Property: Ciragan Palace Kempinski Istanbul
Address: Ciragan Caddesi 32 | Besiktas, Istanbul 34349, Turkey
Phone Number:
Region: Turkey > Istanbul > Besiktas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Istanbul
#29 Romantic Hotel in Istanbul
#39 Luxury Hotel in Istanbul
#43 Family Hotel in Istanbul
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Ciragan Palace Kempinski Istanbul 5*
Number of rooms: 313
Official Description (provided by the hotel):
The Cıragan Palace Kempinski Istanbul offers the ultimate in luxury and glamour of a genuine Ottoman Palace with its 313 rooms including 22 suites in the hotel and 11 suites in the historical Palace. This 5-star luxury Imperial Palace hotel is located on the shores of the magnificent Bosphorus overlooking the ancient city of Istanbul, provides a one-of-a-kind experience with its historical ambiance and excellent Kempinski service. ... more   less 
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Also Known As:
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Ciragan Palace Kempinski Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul

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