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“high standard hotel that needs refurbishment”

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Conrad Istanbul Bosphorus
Ranked #63 of 1,163 Hotels in Istanbul
Certificate of Excellence
Reviewed 20 June 2013

Well situated at Besiktas, near to main road connection, tram and public transport, Conrad is a big structure with many rooms. Some of them have a wonderful view on the Bosporus and Sultana met area.
Bathrooms needs upgrade and modernization and service at breakfast require improvements to stay at 5 stay level hotel.
Some waiver are not fluent in English and basic communication with no Turkish speakers could be difficult.

  • Stayed: June 2013, travelled on business
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1  Thank MdE_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inigoarruti, Manager at Conrad Istanbul Bosphorus, responded to this reviewResponded 22 June 2013

Dear Guest,

I would like to thank you for your constructive comments, and for publishing your comments here.

We have started the renovation of our rooms and suites which will be undertaken in different phases and during this period the hotel will remain open and continue offering its services.

Your comments will help us target better all those aspects we need to improve during this process.
We are looking forward to welcome you back in not a too distant future.

Sincerely,
Inigo Arruti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,097 - 1,103 of 2,331 reviews

Reviewed 18 June 2013

For our visit to Istanbul we stayed in this hotel using cash and points. While under renovation, you don't hear or see any of the construction which means the hotel is handling the upgrades quite nicely - the rooms are nice, but will be better when upgraded and needed to match other Conrads. Every night around sundown, we went to 15th floor outdoor lounge overlooking the Bosporus / Istanbul, and the free drinks / snacks were excellent ( especially free Efes beer). Hotel staff were very helpful, even helped call and check an airline booking change fee then discussed with me and the agent while on the phone, very helpful! Overall a great stay, especially the very helpful staff.

Room Tip: Try to see if you can get on the higher floors - offers a great view. Construction doesn't begin...
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  • Stayed: June 2013, travelled as a couple
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Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inigoarruti, Manager at Conrad Istanbul Bosphorus, responded to this reviewResponded 22 June 2013

Dear Guest,

I am delighted to hear that your stay as well as our service has met your expectations.

Thank you very much for taking the time to give your feedback.

We are looking forward to welcome you back at Conrad in the nearest future.

Kind Regards,
Inigo Arruti
Hotel Manager

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Reviewed 13 June 2013

The hotel is going through a refurb. At least th rooms are and it seems that a lot of the rooms were blocked off for the works. The works caused no disturbance at all - so maybe not iunderway during my stay.
The rooms need refurbing they are dated and a little - only a little tired.
Public areas are ll fine - ballroom etc OK.
Only had breakfast and conference buffets all reasonable and pretty standard - no surprises.
Staff at check in and departure etc were excellent.

Room Tip: Ask if they have finished refurbing any of the rooms and get a new one not the old ones. the old one...
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  • Stayed: June 2013, travelled on business
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Thank Namshur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inigoarruti, Manager at Conrad Istanbul Bosphorus, responded to this reviewResponded 22 June 2013

Dear Guest;

First of all I would like to thank you for having chosen the Conrad for your stay in Istanbul.
Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.
I look forward to welcome you back in not a too distant future to the Conrad Istanbul.

Regards,

Inigo Arruti
Hotel Manager

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Reviewed 10 June 2013

The Conrad is walking distance to some nice restaurants and the tram to the Old Town; it also has an interesting neighborhood of its own, and is not too close to Taksim Square! Wonderful service (thank you Mr. Alpat), and a knockout view of the Bosporus from the rooftop lounge or the executive lounge, the Asian side of Istanbul, and the old city. Starbucks and Caffe Nero about 2 blocks down Barbosa Street. Rooms are a little on the small side, but excellent bathrooms and the rooms are very comfortable, and some have that amazing Bosporus view. The breakfast buffet was the best we had in Turkey, and the pool was also excellent, and quite peaceful. Some reconstruction going on, but it did not impact us at all. All in all a terrific introduction to Istanbul.

Room Tip: higher floors, water views are worth it.
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  • Stayed: May 2013, travelled with family
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1  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inigoarruti, Manager at Conrad Istanbul Bosphorus, responded to this reviewResponded 22 June 2013

Dear Guest,

Thank you very much for your kind feedback and please rest assured that positive comments have been shared with all team members.

I am delighted to hear that you have enjoyed your stay and we have met your expectations.

I look forward to welcome you back in not a too distant future to the Conrad Istanbul

Regards,

Inigo Arruti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2013

Had a very nice stay for 4 days. Accomodation is a bit old but well maintained. The hotel is being completely refurbished, though. So in a year's time, it should be a totally different experience. At the moment, the refurbishment did not cause me any problems.

  • Stayed: June 2013, travelled on business
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Review collected in partnership with Conrad Hotels & Resorts
Thank Michel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inigoarruti, Manager at Conrad Istanbul Bosphorus, responded to this reviewResponded 22 June 2013

Dear Guest,

Thank you very much for taking the time to publish your comments.

We look forward to welcoming you in the near future,

Sincerely,
Iňigo Arruti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2013

This is a perfectly nice business-friendly hotel in the Besiktas neighborhood of Istanbul. The rooms are very comfortable, the breakfast is good, and the location isn’t too bad (although a little far away from public transportation to the old city.

The big highlight of the hotel is the view from the roof-deck restaurant. We stayed here on our first ever night in Istanbul and were too tired to go out for dinner. IN the end the “lazy” decision to stay in the hotel and go to the roof for dinner was the best way to start our vacation. The views of the Bosphorus are the best in Istanbul and the food and drink (although a little expensive for Istanbul) are excellent quality.

The vibe of the hotel is “business” but this is a perfectly lovely option if you have a few nights in Istanbul and want to stay in or near the heart of Besiktas.

  • Stayed: May 2013, travelled as a couple
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2  Thank AbsolutelyNoBorders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inigoarruti, Manager at Conrad Istanbul Bosphorus, responded to this reviewResponded 8 June 2013

Dear Guest,

Thank you for taking the time to send your comments.

We are glad to see that you had a satisfactory experience in our hotel. As you say, impacting views of the city can be enjoyed from our Summit rooftop bar and Executive Lounge terraces.

I have shared your comments with the team and this will motivate all of us to keep working in order to fulfil the expectations of our guests.

We look forward to welcoming you in the near future,

Sincerely
Iňigo Arruti
Hotel Manager

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Reviewed 3 June 2013 via mobile

The hotel is well located. Not exactly in the city center but close enough. The view from the roof is breathtaking! Since our arrival the staff was really helpful and thoughtful. Rooms are spacious and clean, breakfast is very good and varied, pool is nice and wi-fi is flawless. I will recommend this hotel for both business and pleasure. The only minus in my opinion was the exchange rates in the reception which were extremely outrageous.

  • Stayed: May 2013
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2  Thank bananya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inigoarruti, Manager at Conrad Istanbul Bosphorus, responded to this reviewResponded 8 June 2013

Dear Guest,

We are thankful for your comments and the time taken to post them. I am delighted to hear that our services met your expectations. I will ensure that your feedback is shared with the team, this will motivate us to keep working for our ultimate goal, service excellence indeed.

I look forward to welcome you back in not a too distant future to the Conrad Istanbul

Regards,

Inigo Arruti
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Istanbul Bosphorus

Address: Cihannuma Mah Saray Cd No 5, Istanbul 34353, Turkey
Phone Number:
Region: Turkey > Istanbul > Besiktas , New City / Taksim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Luxury Hotel in Istanbul
#59 Family Hotel in Istanbul
#62 Business Hotel in Istanbul
#118 Romantic Hotel in Istanbul
Price Range: £76 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Istanbul Bosphorus 5*
Number of rooms: 553
Official Description (provided by the hotel):
Boasting a perfect location between 2 continents, indulge in a stay at Conrad Istanbul Bosphorus and discover yourself at one of the world's most alluring destinations. At the very centre of the city, yet far away from the hustle and bustle, Conrad Istanbul Bosphorus's totally new rooms and suites allow for the highest standard of relaxation, complete with personalised comfort and services. Savor Mediterranean cuisine at Manzara, take in the view of the Bosphorus while lounging at the Summit Bar. Relax with Spa treatments, enjoy a revitalizing workout in the brand-new health club and clay tennis courts. ... more   less 
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Also Known As:
Conrad Istanbul Hotel Istanbul
Istanbul Conrad

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