We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“exceptional service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Four Seasons Hotel Istanbul at Sultanahmet
Ranked #16 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed 31 January 2014

I had dinner at the four seasons sultanahmet and it was a memorable experience. service was very attentive, i was quickly shown to my table and when i asked for recommendations for turkish fare from the menu, the waiter was quick to point out some choices.
i ordered and whilst waiting, the waiter discreetly put a copy of an international newspaper on my table since i was dining alone. a request for wifi password was also swiftly met with a printed copy of the password on four seasons stationery. i ordered the raki drink which i didnt enjoy because it was too strong. the waitress noticed that i didn't drink the raki and offered to replace it with another drink of my choice and this was done without my prompting. after completing my dinner, i took some time to snap a few photos of the lovely courtyard. the hotel staff who saw me quickly came over and started explaining the history of the hotel which used to be a prison. i was also given a pamphlet with the history and background of the hotel. service was without fault and i will definitely drop by again when i get the chance.

  • Stayed: January 2014, travelled solo
    • Value
    • Location
    • Service
4  Thank philiplk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,561)
Traveller rating
Traveller type
Time of year
Language
  • More languages

670 - 676 of 1,562 reviews

Reviewed 30 January 2014

Sometimes, some hotels don’t deserve the maximum of five in score. They are much better than that. I can count with the fingers of one hand the hotels that are in the same league as Four Seasons Istanbul Sultanahmet. This is what luxury hospitality wants to be. Perhaps is does not have the latest in technology: TV in Mirror, or controlling things in a tablet. But, it does not need it, and shows what is behind raising the bar in hospitality industry: service.
Our taxi left us some blocks away from the hotel, as supposedly the driver couldn’t go further. When bellboys saw as coming rushed to take our things. They seemed happy to be able to help us. The hotel from the outside is beautiful, but the interiors are breathtaking. We were escorted to front desk, passing through an elegantly appointed corridor. It is really impressive.
But we were more impressed when the young lady in the front desk introduced herself. I’m sorry to do not remember her name. She had everything sorted out, even the pre-arrival requests as dinner reservation. Our room was not ready yet, so after the nice introduction she took us to the restaurant and offered us some drinks.
After waiting in the beautiful restaurant we were taken to our room with some surprised. It is not a joke to state this was the best part of our trip to Istanbul. The room was huge, massive, and bigger than many apartments we’ve seen. As we were celebrating some things, we had a cake waiting for us, and some extremely tasty treats. The decoration is simply superb, everything is from superior quality: the furnishing, the mattress, the robes, slippers, water and amenities. No noise from the outside. In cleanness, the room is spotless. One day, we entered to the room while cleaning, and found two persons, not cleaning, really washing the bathroom. They were even ashamed we found them there, but it was a nice surprise to see how they take care.
Concierge was helpful and his recommendations for dinner were great. He had more suggestions we did not take, as we preferred to stay more in the hotel. Additionally, breakfasts were outstanding, with everything fresh and full of varieties. Sunday buffet is pricy but fantastic as well.
When we left, we changed to a cheaper lodging as we were leaving at midnight so we thought it was not worth paying for a full night we would enjoy. Bellboys didn’t allow us to take our luggage and did that for us instead.
Mr. Murillo, the general manager, has done an excellent job, along with any single employee of this truly magnificent institution. Not even the minimal detail is overlooked. Everything is perfect, from having always enough coffee in the room to the best figs as complementary fruit. It ties with the best hotels in the world, and is second to none.

Room Tip: Everything is great here.
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank bbffpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

A bit of luxury in the Old Town - used to be a prison so the construction is super solid and quiet.

Pro's: Comfortable beds, beautiful rooms, excellent views, gorgeous property, great service, best location.

Con's: We only ate breakfast once b/c it wasn't great. The buffet was very limiting (the Bosporus FS was much better). I ordered an omelet and couldn't eat it - they make theirs crispy rather than the traditional french omelet. If you don't have a discriminating palate - it's "fine". The restaurant itself is a beautiful setting. Have to say it made us eat outside the hotel for other meals.

Room Tip: If you have a courtyard room and like to sleep in, you may experience screaming children running aro...
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank DSMTravel91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

simply the best hotel in Istanbul regarding the atmosphere, location, quality of services and food served. View of the Blue Mosque and Hagia Sofia - amazing!
If you are looking for a perfect spot in the middle of the historic town - go for it!

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank aga t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

In Istanbul this hotel has the best possible location. Set in the Asian side it's Surrounded by incredible historic monuments and ruins. Yes the Bosporus romance is not there , but it has much more going for it. The hotel is an old prison which has been restored and created into small incredibly elegant , luxurious hotel. The centre is a small but very charming garden with gorgeous flowers and trees. Each room window carries a flower box with abundantly growing red flowers . The effect of the bright yellow walls of the hotel and the red flower in the boxes creates a gorgeous first impression. The rooms are very elegantly done up. Dark wooden floors , beautiful, top of the line bed linen, lovely bathrooms , great size too, all the towels smelt fantastic, they were subtly perfumed which was just so so unexpected, it felt so luxurious!! one side of the windows overlooked the garden and the other side overlooking the outside, cobbled streets charming restaurants little.shops you get an idea of life going on , with vendors carrying carts filled with fruits roasted chestnuts, every morning I stood and watched people going about their lives, the cats sunning themselves, women walking in groups all bundled up talking and laughing., tea slurping shop keepers chatting among themselves, looking out and enjoying the scene is highly recommended! ! The service in the hotel was excellent ,in every area. Great food , very good breakfast buffet , we stuck to having the local specialities . The 5 days we spent there will be in our memories a long long time.

Room Tip: The rooms or suites which face the garden and the outside .
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Worldtraveller2359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

This hotel certainly deserves a place on your best hotels list! We stayed at the Sultanahmet in November. The location could not be better--walking distance to the Hagia Sophia and the Blue Mosque and much more. The staff was always pleasant and helpful. We were guest for three days then left for two days to visit Ephesus. When we returned to the hotel everyone remembered us and our room was prepared and waiting (always with fruit and other wonderful treats like Turkish delight). The bar and restaurant offer Turkish food but also just enough international fare to keep guests happy. Try the Turkish wine! Also we must mention Motif Carpets which is just around the corner from the hotel (turn right out the front door, left at the end of the street and it's the second shop on the left). This tiny shop is loaded with beautiful rugs and carpets from all over Turkey. They do not bargain like in the bazaar but their prices are very fair and the quality is excellent. Hidir speaks English and is most helpful finding just the right rug. We went to buy one rug and ended up with four! One carpet and three kilims. Hidir shipped them to the US and they arrived in less than a week! All in all a wonderful stay in Istanbul at the Four Seasons.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank RetiringCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

This beautiful small hotel was a former prison somewhere in Istanbul's past. The food, service, staff was excellent!! Most 4 season properties are much bigger and we liked the small cozy feel of this hotel. The location was perfect as it was 2-3 blocks from the Blue Mosque and Haga Sophia. Centrally located to all restaurants and other fun sites on the European side of Istanbul.
We stayed 5 nights in a beautiful room and did not want to leave. Note: we are Americans and while some US tourists will not venture to Istanbul, we can say it was safe and we were well treated by the staff!!

Room Tip: Pick a high floor
See more room tips
  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Istanbul hotels
Besiktas
Four Seasons Istanbul at the Bosphorus
Sultanahmet
Hotel Amira Istanbul
Hotel Amira Istanbul
#2 of 1,160 in Istanbul
3,087 reviews
Sultanahmet
White House Hotel Istanbul
White House Hotel Istanbul
#1 of 1,160 in Istanbul
3,425 reviews
Show Prices
Show Prices
Show Prices
Besiktas
Ciragan Palace Kempinski Istanbul
Besiktas
Swissotel The Bosphorus
Swissotel The Bosphorus
#68 of 1,160 in Istanbul
512 reviews
Sultanahmet
Sirkeci Mansion
Sirkeci Mansion
#4 of 1,160 in Istanbul
3,008 reviews
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Istanbul at Sultanahmet? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Istanbul at Sultanahmet

Address: Teyfikhane Sok No 1 Sultanahmet, Istanbul 34122, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Istanbul
#4 Family Hotel in Istanbul
#8 Romantic Hotel in Istanbul
#15 Luxury Hotel in Istanbul
Price Range: £179 - £401 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Istanbul at Sultanahmet 5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Hotels.com, Prestigia, TripOnline SA, Odigeo, Southall Travel, HotelsClick, Ebookers, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Four Seasons Hotel Istanbul at Sultanahmet reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Istanbul At Sultanahmet
Four Seasons Istanbul
Istanbul Four Seasons
Four Seasons Hotel Istanbul

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing