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“immaculate service, lovely hotel” 5 of 5 bubbles
Review of Four Seasons Hotel Istanbul at Sultanahmet

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Four Seasons Hotel Istanbul at Sultanahmet
Ranked #18 of 1,121 Hotels in Istanbul
Certificate of Excellence
London, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“immaculate service, lovely hotel”
5 of 5 bubbles Reviewed 17 February 2014

The hotel is immaculate, with wonderful service (greeted by attentive staff who knew our name and were waiting for us), and had a lovely room. Pros: the hotel itself is lovely and well kept and is very near to a few of the main Istanbul sites cons: the neighborhood is devoid of good restaurants/nightlife and the restaurant at the hotel itself is relatively charmless. We were at the hotel for three days and that was a bit too long, this is a perfect one or two day hotel to see the blue mosque, the palace, ayasofia (all within walking distance) then I'd recommend somewhere else in Istanbul. Nothing to do with the hotel, which is wonderful, just not a lot doing in the immediate area.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MrMrsJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,418 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (279)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chicago
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 February 2014

We were foruntate enough to stay at this hotel the first three nights of our honeymoon, and it was fantastic! We were greeted with a bottle of champagne and chocolate covered strawberries in our room.

For those interested in seeing the venues of Istanbul (Hagia Sophia, Blue Mosque, Cisterns and Bazaars), this location is perfect. Hagia Sophia and the Blue Mosque are within a 5 minute walk, and the Bazaars are a max 30 minute walk.

The service was fantastic, the concierge was especially good with amazing dinner recommendations each night!

We cannot wait to come back and visit Istanbul again, we will 100% stay at the Four Seasons again!

Room Tip: Try to get a top floor room.
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  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 3 February 2014 via mobile

Great service, impeccable rooms. Taxis have issues finding it from the airport so arrange the car/limo service. There is no pool so don't be surprised. Location is great, awesome hole in the wall barber across the street. Excellent security.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Savingtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

Sunday brunch at the Four Seasons (between 12 noon and 3 pm) is without doubt the best and most lavish I have had anywhere in the world. Service was beyond praise and, while hardly cheap (at 150 TRY per head), it was still good value.

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Charles E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 February 2014

This place is the epitome of service and hospitality. I travel extensively and always try to stay at a "4-5" star hotel as I presume its safer for a females traveling alone. I have (up till now) become resigned with the fact that (like the airline industry), customer service has slowly died under the weight of the bottom line.

The gentleman at the front door quickly looked at my luggage tags and after confirming my name greeted me with a delighted smile, making me feel as if he was so excited to have me here. The ladies at the front desk were proactive about asking after my intended schedule and what they could do to help facilitate my stay - when would housekeeping be least intrusive, etc; the evening turndown service is fantastic to have, especially since I'm traveling with my mother and aunt who can leave a room appearing as if a natural disaster has hit and I'm a bit of a neat freak.

Of course it is crazy expensive on a fellow's salary (still in my infinite training), but totally worth the week of (anticipated) pampering.

Room Tip: We were upgraded to a larger room given our parties size which was such a gracious maneuver on the h...
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  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Sabina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
312 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed 31 January 2014

I had dinner at the four seasons sultanahmet and it was a memorable experience. service was very attentive, i was quickly shown to my table and when i asked for recommendations for turkish fare from the menu, the waiter was quick to point out some choices.
i ordered and whilst waiting, the waiter discreetly put a copy of an international newspaper on my table since i was dining alone. a request for wifi password was also swiftly met with a printed copy of the password on four seasons stationery. i ordered the raki drink which i didnt enjoy because it was too strong. the waitress noticed that i didn't drink the raki and offered to replace it with another drink of my choice and this was done without my prompting. after completing my dinner, i took some time to snap a few photos of the lovely courtyard. the hotel staff who saw me quickly came over and started explaining the history of the hotel which used to be a prison. i was also given a pamphlet with the history and background of the hotel. service was without fault and i will definitely drop by again when i get the chance.

  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank philiplk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico
Level Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 bubbles Reviewed 30 January 2014

Sometimes, some hotels don’t deserve the maximum of five in score. They are much better than that. I can count with the fingers of one hand the hotels that are in the same league as Four Seasons Istanbul Sultanahmet. This is what luxury hospitality wants to be. Perhaps is does not have the latest in technology: TV in Mirror, or controlling things in a tablet. But, it does not need it, and shows what is behind raising the bar in hospitality industry: service.
Our taxi left us some blocks away from the hotel, as supposedly the driver couldn’t go further. When bellboys saw as coming rushed to take our things. They seemed happy to be able to help us. The hotel from the outside is beautiful, but the interiors are breathtaking. We were escorted to front desk, passing through an elegantly appointed corridor. It is really impressive.
But we were more impressed when the young lady in the front desk introduced herself. I’m sorry to do not remember her name. She had everything sorted out, even the pre-arrival requests as dinner reservation. Our room was not ready yet, so after the nice introduction she took us to the restaurant and offered us some drinks.
After waiting in the beautiful restaurant we were taken to our room with some surprised. It is not a joke to state this was the best part of our trip to Istanbul. The room was huge, massive, and bigger than many apartments we’ve seen. As we were celebrating some things, we had a cake waiting for us, and some extremely tasty treats. The decoration is simply superb, everything is from superior quality: the furnishing, the mattress, the robes, slippers, water and amenities. No noise from the outside. In cleanness, the room is spotless. One day, we entered to the room while cleaning, and found two persons, not cleaning, really washing the bathroom. They were even ashamed we found them there, but it was a nice surprise to see how they take care.
Concierge was helpful and his recommendations for dinner were great. He had more suggestions we did not take, as we preferred to stay more in the hotel. Additionally, breakfasts were outstanding, with everything fresh and full of varieties. Sunday buffet is pricy but fantastic as well.
When we left, we changed to a cheaper lodging as we were leaving at midnight so we thought it was not worth paying for a full night we would enjoy. Bellboys didn’t allow us to take our luggage and did that for us instead.
Mr. Murillo, the general manager, has done an excellent job, along with any single employee of this truly magnificent institution. Not even the minimal detail is overlooked. Everything is perfect, from having always enough coffee in the room to the best figs as complementary fruit. It ties with the best hotels in the world, and is second to none.

Room Tip: Everything is great here.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank bbffpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Istanbul at Sultanahmet

Property: Four Seasons Hotel Istanbul at Sultanahmet
Address: Teyfikhane Sok No 1 Sultanahmet, Istanbul 34122, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Istanbul
#4 Family Hotel in Istanbul
#9 Romantic Hotel in Istanbul
#14 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Hotel Istanbul at Sultanahmet 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
4 Seasons Hotel Istanbul At Sultanahmet
Four Seasons Istanbul
Istanbul Four Seasons
Four Seasons Hotel Istanbul

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