We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“THE place to stay in the Old City ” 5 of 5 bubbles
Review of Four Seasons Hotel Istanbul at Sultanahmet

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Four Seasons Hotel Istanbul at Sultanahmet
Ranked #17 of 1,121 Hotels in Istanbul
Certificate of Excellence
New York City, New York
Level Contributor
206 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“THE place to stay in the Old City ”
5 of 5 bubbles Reviewed 1 July 2014 via mobile

We stayed here for 2 nights during a trip to Istanbul. The staff was helpful and accommodating- they stored our luggage while we took a trip to Cappadocia. The grounds are beautiful and we enjoyed eating breakfast at the hotel restaurant. The hotel is just a short walk from the Blue Mosque, Hagia Sophia, etc. The room decor is Turkish but tasteful. We used room service for dinner once and the food was good and reasonably priced. Very happy with our stay here!

Stayed May 2014, travelled as a couple
Helpful?
3 Thank nyctraveljunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 19 July 2014
Dear nyctraveljunkies,

Thank you very much for sharing this post and beautiful pictures regarding your stay in May. It is a great pleasure to read that you were very happy with your stay and you enjoyed your in-room dining experience.

We look forward to welcoming you again in the nearest future...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,417 reviews from our community

Traveller rating
    1,246
    136
    27
    4
    4
See reviews for
295
698
63
123
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Los Angeles, California
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Location location location!!! I've been wanting to stay at this hotel for years and it did not disappoint. Perfect location to visit all of the main historical sites and escape back to tranquility!

One of the few hotels that had 2 queen beds which actually turned out to be more economical for our family. Who would've thought that economical and the Four Seasons would ever be in the same sentence. We really enjoyed relaxing for the afternoon at the FS Bosphorous as well.

Service was spectacular and there are great places just outside the "walls" of the hotel.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TravelinBrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 19 July 2014
Dear TravelinBrad,

Thank you very much for sharing this post regarding your stay in August 2013. Even just by reading the headline of your review, I had goose bumps and I was very impatient to see what was coming in the next lines. I'm delighted to see that we met your expectations and ensured that you and your family had a memorable experience.

We look forward to welcoming you again at our both properties during your future trips to Istanbul...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 22 June 2014 via mobile

We are generally great fans of the four season hotels anywhere in the world, this hotel is no exception, upon checking in the staff we brilliant, our room was not ready so we went to have lunch at the central courtyard restaurant, we had our two children who are 9 and 6 years old. Dispute there being only 4 tables at the restaurant our food took 45 min, and when it arrived the childrens order was wrong. The waited quickly realised his mistake and took the good back but it took another 30 min to get the new pizzas, at which point out children were so cranky as they were so hungry. And then when the new pizza arrived, it had random pieces of olives. When the waitress saw me removing them for the kids she had the cheek to ask 'oh they don't like olives?' I didn't ask for olives and it's a simple plain margarita pizza we asked for.
Also the night staff are very different to the day staff. The guy at the front desk during the evening was quite dismissive as he preferred to play on his phone than dealing with guests. We have one more day here, let's hope our experience improves as we still believe in the four seasons brand. Our room is impeccable and they left really cute presents for our girls and lovely mini deserts.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank houda e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 26 June 2014
Dear houda e,

Thank you very much for your feedback and I'm so pleased that we had the opportunity to speak this morning.

I am very happy that overall you enjoyed your visit to Istanbul and that you will be returning in the future. As I mentioned, please do not hesitate to contact me directly when you have some dates in mind and I will be delighted to personally oversee your arrangements.

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

I was on a cruise a few years back and mentioned that I would be in Istanbul later I the year. An American sitting near me said that the only hotel to stay I was The Four Seasons so I booked. How right he was! Perfect from the charming reception to the outstanding, beautifully appointed and comfortable accommodation. The situation was exceptional : within walking distance of most of the major attractions so no need to be involved in the city's horrendous travel problems

Room Tip: Nothing to compare my room with but am sure all are of equally high standard
See more room tips
Stayed August 2013, travelled as a couple
Helpful?
2 Thank janbtaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 21 June 2014
Dear janbtaylor,

What a lovely story, thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay in August 2013.

We look forward to welcoming you back in the nearest future...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

We had the pleasure of staying at the Four Seasons Sultanahmet during May 2014.

Istanbul will always be a bitter sweet memory for us. While we enjoyed a thousand years of history, my passport (inside my bag) was stolen in the blink of an eye. After the passport incident, we missed our flight and had to stay an extra few days in Turkey.

While unfortunate, we received immense assistant from the hotel's security department, from guiding us to the US consulate, to negotiating with the "laid back” Sirkeci Police to write-up a police report.

Further, the concierge staff had turned lemon into lemonade! With the help of the resourceful gentlemen at the desk, a last-minute 3 day trip to Ephesus, Pamukkale and Sirince was organized for us -- Four Seasons style.

Last but not least, the front desk staff was very accommodating in finding us a room for our "extra nights" at the hotel, otherwise we would have been stranded with no place to stay. To prepare us for our morning flight, the front desk manager arranged for coffee room service at 4 a.m. to nurse our sleepiness.

In summary, we found the service at the Four Seasons Sultanahmet to be impeccable and personable. Given our experience and situation, we felt that hotel guests comes first regardless of the circumstances, never heard a word of "I can’t", "No", or "Company Policy", etc.

Room Tip: Sometimes they forget to put the FREE bedside water in the evening turn down service. Feel free to...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 21 June 2014
Dear Alan C,

Thank you very much for sharing this review regarding your stay in May. I have noticed that you shared your post on our Facebook page as well. I'm truly sorry to read about your passport being stolen in the city and it is a big relief to see that all ended up very nicely and you had the opportunity to visit beautiful sites in Turkey.

I appreciate your valuable feedback on the bedside water during turn down service and I will personally look into this issue.

Thank you once again for sharing your experience and for your kind comments. We hope you will come back and visit us again very soon...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edwards, Colorado
Level Contributor
134 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

We stayed in Istanbul for 5 days at this hotel. It is in the perfect location to so many wonderful and beautiful sights. You are a short walk to everything. Being a Four Seasons property, it is also very well run. The staff is wonderful, helpful and always greats you with a smile. The lobby is gorgeous and the restaurant is lovely. Sunday brunch is a feast you will never forget. It was the most amazing brunch we can remember. The rooms are very nice...Maybe not the most amazing ever but they were well done, spacious, clean and comfortable. I predict they may have intentions of a refresh of these soon, although there is nothing really wrong with them.

One memorable thing we did was sit on the roof top one evening. The bar was closed already but the hotel staff arranged for a bottle of wine for us and we sat and enjoyed the sounds and views all around.

The roof top bar is a great place to start your evening with a cocktail before heading out to try a restaurant in the area or the one in the hotel. The staff is great and they always have great recommendations if you want to explore and try something new.

They have reciprocals if you would like to go to the Four Seasons Bosphorus for the day. Sultanahmet does not have a pool on property so this is a lovely option if you would like to spend a day at the pool. The spa at the Bosphorus is also worth a trip to. It's not cheap, but it offers a beautiful atmosphere, fabulous treatments and a lovely staff.

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jennifer E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 21 June 2014
Dear Jennifer E,

Thank you very much for taking the time to write such a detailed review about your experience in July 2013. I'm delighted to read that you spent 5 beautiful days at our Hotel and you had the chance to visit our sister property on the Bosphorus as well.

I cannot thank you enough for your kind comments. Your words about the staff being helpful, wonderful and greeting you always with a big smile on their face made me have goose bumps. As we always say, our people are our biggest asset at Four Seasons. With reference to your comment about the rooftop terrace, A'YA Lounge I totally agree with you and I think that it is certainly one of the most awe inspiring spots in the city.

I appreciate your feedback about the decoration of the rooms and I can tell that we are working on a few exciting projects, please stay tuned...

We hope you come back and visit us again very soon!

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette, LA
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

This lovely hotel in a historic structure is an oasis of calm and beauty in the midst of the frenetic Sultanahmet district of Istanbul. It is literally steps away from the Hippodrome, Blue Mosque, Aya Sofia, Topkapi Palace, and Basilica Cistern. As we were only in Istanbul for 24 hours, we selected this property for its central location, character, and promise of flawless service as we wanted to waste no time dealing with transit to attractions or problems associated with the room or reservation. Each person we came into contact with from the doorman, the bellmen, the desk clerks, waiters, chef, concierge, up to the general manager, who made a point of introducing himself, was gracious and hospitable and clearly concerned that our stay and experience was the best that it could be. Upon arrival, we found our room stocked with delicious treats, gifts, and a letter of welcome from the general manager, Mr. Purtill. Our room at ground level, even though it looked out onto a side street, was a quiet and serene refuge from the surrounding city. The design in soothing neutrals carries through the overall scheme used throughout the hotel, and as depicted in an Architectural Digest article featuring the property. While we chose to dine out in Sultanahmet given our limited time in Istanbul, the hotel's restaurant, Seasons, is reputed to be one of the best in town, and we did enjoy the glass-enclosed courtyard restaurant and terrace set amidst a garden for a sumptuous breakfast buffet the following morning. This was truly a lovely and memorable experience, and largely due to this splendid hotel, which I recommend without reservation.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TCNtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 21 June 2014
Dear TCNtravels,

Thank you very much for sharing this post regarding your stay in May and for recommending us to other travelers. I must say that I loved the way you described the Hotel and it is a pleasure to read that you had an enjoyable time with us, the only problem being that your stay lasted just for 24 hours.

I shared your review with the rest of the team as nothing can be more rewarding and motivating than our guests' comments. I hope you come back and visit us again very soon. Hopefully this time we will have the chance to enjoy a longer conversation...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Istanbul hotels
Sultanahmet
Hotel Amira Istanbul
Hotel Amira Istanbul
#4 of 1,121 in Istanbul
5.0 of 5 bubbles 2,903 reviews
Besiktas
Four Seasons Istanbul at the Bosphorus
Sultanahmet
White House Hotel Istanbul
White House Hotel Istanbul
#1 of 1,121 in Istanbul
5.0 of 5 bubbles 3,129 reviews
Show Prices
Show Prices
Show Prices
Beyoglu
Walton Hotels Galata
Walton Hotels Galata
#3 of 1,121 in Istanbul
5.0 of 5 bubbles 231 reviews
Beyoglu
Tomtom Suites
Tomtom Suites
#8 of 1,121 in Istanbul
5.0 of 5 bubbles 994 reviews
Besiktas
Raffles Istanbul
Raffles Istanbul
#10 of 1,121 in Istanbul
5.0 of 5 bubbles 477 reviews
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Istanbul at Sultanahmet? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Istanbul at Sultanahmet

Property: Four Seasons Hotel Istanbul at Sultanahmet
Address: Teyfikhane Sok No 1 Sultanahmet, Istanbul 34122, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Istanbul
#4 Family Hotel in Istanbul
#9 Romantic Hotel in Istanbul
#14 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Hotel Istanbul at Sultanahmet 5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotels.com and Southall Travel so you can book your Four Seasons Hotel Istanbul at Sultanahmet reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Istanbul At Sultanahmet
Four Seasons Istanbul
Istanbul Four Seasons
Four Seasons Hotel Istanbul

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing