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“Fantastic in almost every way”

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Four Seasons Hotel Istanbul at Sultanahmet
Ranked #16 of 1,159 Hotels in Istanbul
Certificate of Excellence
Reviewed 22 August 2014 via mobile

Moved here after a disappointing stay at the Bosphorus property. This is markedly better. The service is genuinely caring and the rooms have actual character (and no, that is not a euphemism for "small" or "dated" -- my Premier room is very large and has good amenities).

Location is great -- not only are you thatclose to the sights but it's very easy to take public transit to Beyoglu/Taksim and across to Kadikoy, which is a great neighborhood (again, much easier to get places than from the Bosphorus, even though you're further away).

Rooftop bar has unbeatable views. But oh my god the muzak. I feel like I'm stuck in some twilight zone episode where I'm doomed to look at the Hagia Sophia while listening to the same 8 songs over and over and over, every evening. They really need a new (or larger) music play list. I've only been here for two days and I've already heard each song four or five times.

Stayed: August 2014, travelled solo
1  Thank BrandonM87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this reviewResponded 26 August 2014

Dear BrandonM87,

Thank you very much for sharing this post regarding your stay in August. I'm very sorry to read that you were not happy at our sister property but it is a big relief to see that your experience ended up well and you enjoyed your time with us.

I totally agree with you that our rooftop terrace, A'YA Lounge has a special charm and it's one-of-a-kind place. I appreciate your valuable feedback on the music playlist and we will look into this issue right away.

We hope you come back and visit us again very soon...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet

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558 - 564 of 1,539 reviews

Reviewed 20 August 2014

ranked as istanbul's number 1 hotel at tripadvisor, expectations were high. the hotel exceeded my expectations in every possible way..from the warm reception, to the extremely well laid out room, comfortable furnishings, well appointed toilet area, complimentary water and fruit, views from the room....to the excellent included breakfast buffet, exceptional service at the restaurant, quality of food...and the people..from the concierge to the doorman...
a quite exceptional hotel!!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sumeetbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this reviewResponded 26 August 2014

Dear Sumeetbr,

Thank you very much for taking the time to share this post regarding your stay in August.
I cannot thank you enough for your kind words. I read your review over and over and had goose bumps each time! As we always say, our people our biggest asset at Four Seasons.

We look forward to welcoming you again in the nearest future...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014 via mobile

Beautiful hotel in a beautiful city. From the moment we arrived we were treated like royalty. My 3 children each received a personalised mug personalised cookies and the shirts complimentary of The Four Seasons. The rooms were nice and clean with spectacular views of the Hagia Sofia. Location wise this was ideal as we could visit all the famous sites by foot. The food was great and the staff were welcoming, which helped to make our stay so enjoyable.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank puredeadbrilliant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this reviewResponded 19 August 2014

Dear puredeadbrilliant,

Thank you very much for sharing this post regarding your stay in April. It is a great pleasure to see that you and your family had a lovely time with us and enjoyed the personalized touch while you were in Istanbul.

We hope you come back and visit us again very soon...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

Beautiful hotel, great attention to detail and amazing view of Hagia Sophia from our room. The hotel used to be a Turkish prison, and original columns with graffiti from prisoners still remain in the hallways.

  • Stayed: September 2013, travelled with family
    • Rooms
    • Service
Thank Ewokrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this reviewResponded 19 August 2014

Dear Ewokrac,

Thank you very much for sharing this post regarding your stay in September 2013 and for your kind comments. I'm happy to read that you and your family enjoyed your time with us at our "little" prison. The building indeed has a story tell...

We hope you come back and visit us again very soon...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

From the limo at airport to personal attention upon arrival at hotel, fantastic service at every turn. Great location, interesting architecture in the hotel and amenities, we were very well taken care of. We also appreciated the concierge commenting on some reservations we had made ourselves and directed us to some more age appropriate venues.. Very much enjoyed roof top bar, amazing views.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Service
Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this reviewResponded 19 August 2014

Dear Matt H,

Thank you very much for sharing this post regarding your stay in September 2013. I'm delighted to see that you enjoyed your time with us and had the opportunity to visit our rooftop terrace, A'YA Lounge, which has an awe inspiring view of the Old Town. I've shared your kind comments with the rest of the team, especially with our Concierge experts.

We hope you come back and visit us again very soon...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

This is a delightful hotel. Perfectly positioned to take in the Blue Mosque, Hagia Sofia and the water Cistern the Grande Bazar and easy walking to the wonderful Spice Bazaar. It is so well located. The staff are amazing, personable, so helpful and the hotel leaves nothing in service and facilities.

Room Tip: I am not sure there would be a bad room at this hotel. It is simply top notch.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this reviewResponded 19 August 2014

Dear Susan T,

Thank you very much for sharing this post regarding your stay in July. It is a great pleasure to see that you and your family had a great time with us. Your kind words about the service and staff made me have goose bumps. As we always say, our people are our biggest asset at Four Seasons.

We look forward to welcoming you back in the nearest future...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

We just wrapped up a trip to Turkey. We stayed at Four Seasons at Sultanahmet and thoroughly enjoyed our stay. Kids had a lot of fun since the hotel took extra care and continually streamed the kids with goodies to keep them happy.

By far one of the best hotels I have stayed in and I highly recommend this hotel for those who want to stay closer to the historic locations in Istanbul. There are possibly other good hotels in the Beyoglu area, but if you are in Istanbul to see history, this is the hotel to stay at... Less than 5 minutes walk from the top four must see spots in Istanbul - Hagia Sophia, Blue Mosque, Topkapi Palace and Basilica Cistern...

Everything about the hotel, its staff was fantastic. It is very pricey though....

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Anil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_Istanbul, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this reviewResponded 19 August 2014

Dear Anil R,

Thank you very much for sharing this post regarding your stay in July and for recommending our Hotel to other travelers. I'm happy to read that you and your family had a lovely time with us and we took good care of the little ones. I've shared your kind words with the rest of the team as there can be no greater motivator than our guests' comments.

We look forward to welcoming you back during your next trip to Istanbul...

Best regards,

Michael Purtill
General Manager
Four Seasons Hotel Sultanahmet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Istanbul at Sultanahmet

Address: Teyfikhane Sok No 1 Sultanahmet, Istanbul 34122, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Istanbul
#4 Family Hotel in Istanbul
#8 Romantic Hotel in Istanbul
#14 Luxury Hotel in Istanbul
Price Range: £217 - £401 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Istanbul at Sultanahmet 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
4 Seasons Hotel Istanbul At Sultanahmet
Four Seasons Istanbul
Istanbul Four Seasons
Four Seasons Hotel Istanbul

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