We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“OK but disconnected staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Ritz-Carlton, Istanbul
Ranked #61 of 1,134 Hotels in Istanbul
Certificate of Excellence
A TripAdvisor Member
“OK but disconnected staff”
Reviewed 19 March 2006

Ritz Carlton is a great business hotel in terms of facilities. Sizeable and comfortable rooms, great beds, working broadband and great bathrooms. The issue with this hotel (as with many Ritz Carltons) is the staff that are not really up to scratch. Questions and requests are ignored and there are no learning from previous mistakes. One has to be very clear and do not take anything for granted, check and double check.

  • Stayed March 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,270 reviews from our community

Traveller rating
    901
    268
    74
    19
    8
See reviews for
207
420
57
351
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (288)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 March 2006

I spent a weekend away from Sofia at the Ritz in Istanbul. I didn't have any view, but with the budget weekend rate I was paying (an outstanding 137 EUR/night with breakfast included) I have no complaints.

Hated by the residents of Istanbul due to its obstructing the view of the Asian side (they have an interesting nickname for it), and said that the higher floors will at some point be removed due to rumored illegal construction the Ritz nonetheless currently has THE best panoramic view of Istanbul (particularily the higher floors).

I don't agree with the description - you won't be walking from this hotel to any of the major sites (Blue Mosque, Topkapi Palace, Hagia Sophia) but it is a relatively short cab ride to the Old City. It's also nicely positioned between the Old City & the newer part where you will end up heading to enjoy restaurants/nightlife.

Spacious room, impeccable service & all the other amenities one would expect (at least one such as myself who is not accustomed to such luxury hotels) from a Ritz-Carlton.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank GodErnst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui, Hawaii
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 January 2006

We stayed at the Ritz-Carlton twice during a 3 week trip to Turkey and both stays were perfect. The entire staff was friendly yet very professional, and the rooms are excellent. I would especially recommend staying on the Club floor, as the Club staff is excellent and the wonderful breakfasts etc., are more than worth the extra cost. The spa is also very good, especially after spending time in Istanbul's traffic and congestion. The location is 1 or 2 blocks less convenient than the hotel's principal competition, but I would still pick this hotel over them.

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RJKHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Istanbul hotels
Besiktas
Swissotel The Bosphorus
Swissotel The Bosphorus
#67 of 1,134 in Istanbul
4.5 of 5 bubbles 332 reviews
Sisli
Grand Hyatt Istanbul
Grand Hyatt Istanbul
#73 of 1,134 in Istanbul
4.5 of 5 bubbles 1,674 reviews
Besiktas
Shangri-La Bosphorus, Istanbul
Shangri-La Bosphorus, Istanbul
#72 of 1,134 in Istanbul
4.5 of 5 bubbles 710 reviews
Show Prices
Show Prices
Show Prices
Besiktas
Conrad Istanbul Bosphorus
Conrad Istanbul Bosphorus
#82 of 1,134 in Istanbul
4.5 of 5 bubbles 2,064 reviews
Sisli
Park Hyatt Istanbul - Macka Palas
Besiktas
Ciragan Palace Kempinski Istanbul
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Istanbul? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Istanbul

Property: The Ritz-Carlton, Istanbul
Address: Suzer Plaza, Askerocagi Caddesi, No:6 | Elmadag/Sisli, Istanbul 34367, Turkey
Phone Number:
Region: Turkey > Istanbul > Besiktas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Istanbul
#22 Spa Hotel in Istanbul
#34 Romantic Hotel in Istanbul
#44 Luxury Hotel in Istanbul
#55 Family Hotel in Istanbul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Ritz-Carlton, Istanbul 5*
Number of rooms: 243
Official Description (provided by the hotel):
The Ritz-Carlton, Istanbul is an authentic luxury hotel offering breathtaking Bosphorus views for its high-end business and leisure guests, continuously providing genuine care and unique service delivered by its empowered Ladies and Gentlemen. Guests enjoy their stay in one of the 243 guest rooms, ranging from 38-sqm park view rooms to 64-sqm suites with panoramas of the Bosphorus or the city of Istanbul, offering a wide array of amenities as well as complimentary Wi-Fi. Located in the heart of the city overlooking the Bosphorus, The Ritz-Carlton, Istanbul is just 15 minutes from the famous historical old town attractions of Sultanahmet, Topkapi Palace, Blue Mosque and Grand Bazaar. The vibrant nightlife districts of Beyoğlu and Karaköy as well as the famous Galata Tower are a 25-minute stroll from the hotel. Istanbul's sophisticated shopping neighborhood of Nişantaşi is located within walking distance from the hotel, while the luxurious shopping centers of Zorlu Center and İstinye Park can be reached in less than 30 minutes. Guests at 'Bleu Lounge' can enjoy Bosphorus views alongside Mediterranean inspired snacks and innovative signature lab-cocktails in imaginative laboratory glasses. As the night continues, vibrant live musicians start their performance, performing the latest hits and raising the tempo to suit guests' mood and the night's feeling. With sunshine warming the city of Istanbul, the venue's retractable glass roof slides back, opening up 'Bleu Lounge' to delicious cool air. At The Ritz-Carlton, Istanbul, the passionate pursuit of simple delicious food has been elevated to a fine art form at the hotel's new restaurant, 'Atelier Real Food'. Guests are welcomed by glittering views of the Bosphorus while the open kitchen entices with its French Rotisserie. Here, all dishes use fresh local seasonal ingredients and culinary excellence is celebrated by delicious 'farm-to-table' flavors created uniquely in the chefs' 'atelier'. The restaurant enjoys an indulgent winter garden terrace 'Atelier Terrace' for social celebrations and lovers of alfresco dining, as well as a private chef's table for those seeking dining exclusivity and a showcase cellar with 150 local and international wines. The lobby lounge 'Atelier Lounge' is a specially designed place to meet, eat and drink, offering Mediterranean-inspired Turkish dishes, along with breathtaking Bosphorus views. The spacious 'Club Lounge', reserved for 'Club Level' guests, provides complimentary culinary presentations throughout the day and a comfortable space to unwind with colleagues, friends or family, with a dedicated Concierge to attend to guests' every need. The views are extraordinary, of the Bosphorus and the timeless city of Istanbul. Two Smart Fortwo cars are also exclusively at the disposal of 'Club Level' guests offering a uniquely stylish way for urban explorers to enjoy the city or for corporate guests to get to their next appointment. The Ritz-Carlton Spa offers eight treatment rooms, a unique 17-metre indoor pool and authentic Turkish Hammam, spread over an area of 1,500 sqm. It also features a unique 'Couples Hammam Suite' which enables its guests to share an authentic memory of Turkey. The hotel also boasts the first 'Open Air Spa' terrace in the city with three contemporary Jacuzzis, a stylish sleek sunbathing terrace, two massage rooms and a pool. More than 2,403 square meters of meeting and conference space, highlighted by a magnificent Bosphorus view, are available for memorable events. Superb catering and entertainment services, high-speed Internet access in all meeting rooms and public areas, plus state-of-the-art audio-visual services and technicians all combine for our guest requirements. The Ritz-Carlton, Istanbul was recognized 'Best Luxury Hotel Turkey, 2014' by Business Destinations Travel Awards and 'Central Eastern Europe's Best Employer of The Year 2013' by Aon Hewitt as well as 'Best International Business Hotel' 2009 and was recently recognized as one of the 'Best International Overseas Business Hotels' 2015 by Condé Nast Traveller Readers' Award. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda, Expedia, Travel Republic (UK), Marriott, Hotels.com, Ebookers, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, HRS, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Istanbul Hotel Istanbul
Istanbul Ritz Carlton
Ritz Istanbul
Ritz-Carlton Istanbul

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing