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“Good hotel with high service level”

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Eresin Hotels Topkapi
Ranked #144 of 1,156 Hotels in Istanbul
Certificate of Excellence
Bologna, Italy
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good hotel with high service level”
Reviewed 15 April 2013

I spent four days in April 2013 in this hotel, having the opportunity to try its good level.
I just could critizise the location, which is a litte far from the city.
But the tramway line T1, which is in front of the hotel, reduces considerably the problem.
During my stay I enjoied very much the internal spa, included in the room price.
I would recommend this hotel to my friend, suggesting them to buy an all-inclusive package, breakfast included, because the price of the buffet-breakfast seemed to me quite high.

Room Tip: Choose rooms not in front of the road.
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  • Stayed April 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ingsap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
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  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
St Gallen, Sankt Gallen, Switzerland
1 review
Reviewed 14 April 2013

Room Deluxe was ok, we'd rather had a shower than a tub in the bathroom. Good buffet with variations of tipical turkish food. Friendly and helpful staff. Interesting mixture of international guests. Perfect place slightly outside the busy centers of town and although next to a large street with a lot of traffic surprisingly quiet. Next mosque 100 meters away, no problem with the muezzin's prayers. Not luxurious, perhaps not 5 star level, but who cares? The price of the room booked in the internet wasn't 5 star level either. Would choose the Barcelo Eresin again for the next trip to Istanbul.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank M_weber_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
265 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 12 April 2013

I booked this hotel as part of a 'secret hotel' deal on a well-known travel website. It was billed as 5 star and although I would not agree with this, I had a comfortable and pleasant stay with my partner for 3 nights here.

The hotel itself is located just outside the centre of Istanbul, opposite the 'Pazartekke' tram station. This is a very useful tram line as it connects directly to the 'Sultanhamet' area of Istanbul (the area with the highest concentration of sights e.g. Blue Mosque, Aya Sofia, Basilica Cistern). It takes approx 15 minutes on the tram to reach this area. Other useful stops on this line include 'Beyazit' (for Grand Bazaar), 'Tophane' (for Istanbul Modern) and Eminonu (Spice Market/bus station/Ferry Pier for Bosphorus and Princess Islands cruises). There is also another useful tram line around the corner about 10 minutes walk away which connects to the area where the Chora Church is located. Taxis are also plentiful if you require one and the friendly hotel reception staff will help organise this. I recommend buying an Istanulkart from the newsagent kiosk displaying the 'Akbil' sign across the road from the hotel and next to the tram station. Provide extra money to be loaded on to the card when you purchase it as there is no machine to reload instanbulkarts at the 'Pazartekke' stattion. There are token machines, however, for single journeys etc. I recommend reloading the Istnabulkart at Sultanahmet or Eminou stations (electronic machine and you can select 'English' as language).

The hotel itself is comfortable but now in need of refurbishment (was probably fitted out 10 years ago). Our room was of a decent size on the fifth floor and was fairly comfortable. Fixtures and fittings showing their age a bit now, however. Bed was clean and very comfortable, bathroom was OK. Toiletries are provided as are complimentary bottles of spring water. Flat screen TV with a few English news channels. Housekeeping staff do an OK job but you may have to ask if things were not replaced (e.g. our flannels/glasses were not). There is also a Carrefour supermarket around the corner from the hotel, opposite Shell garage which is useful for cheap snacks/drinks etc.

All in all, this hotel suited my needs as a good value yet comfortable place to stay with good transport connections. I would recommend this to anyone looking for a good value stay just don't expect 5 star luxury! PS I paid for private airport transfers with the hotel and this was very much worth the money - efficient and stress-free start and end to our holiday.

Room Tip: Rooms towards the back but not on the side are the quietest.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bitten_by_the_bug_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 12 April 2013

Fairly good hotel, would not say five star but friendly staff. Free wifi was great. Location about 10mins by tram to main sights. Rooms were great including bath robes and slippers (one less thing to pack) but the smell of smoking in the room was bit of a downer. Had to ask housekeeping to get rid of the smell.
Hotel could improve by having smoking in only certain rooms and have tea/coffee in each room (5 star).

Room Tip: Ask for a non smoking room and a king size bed, most rooms had two singles.
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  • Stayed April 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HuqM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
569 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
Reviewed 12 April 2013

There is no way I would call this a 5 star hotel. Anyone who does has probably not stayed in real 5 star hotels such as Shangri-La hotel in Hong Kong, Mandarin Oriental in Singapore, Marriott in Berlin, InterContinental in Budapest, Radisson in Helsinki.

We were assigned to a small room at the top floor (it was like staying in an attic, with a sloping ceiling) at the rear of the hotel. Thankfully, we only stayed for 2 nights, as it is not comfortable.

Just look at the attached photo of this hotel. Does it look anything like a 5 star hotel? From the photo, it is clear that the rooms at the top floor would be like living in an attic.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank PlanetOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 April 2013

Clean, spacious and friendly hotel. Large and modern rooms. We had delux premium room with breakfast and complimentary massage.
Great breakfast with hot and cold buffet. Choice of eggs brought to table. Helpful staff although not everyone spoke English.
Tram stop just outside was just perfect. Located on T1 line with 15 mins to major sights 20 mins to bosphorous criuses.
Happy to recommend. We got a great deal for our 5 night stay.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bhaiyaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 April 2013

Location: Opposite Pazartekke Tram, 5-10 mins to Beyazit (for Grand Bazaar) and SultanAhmet (for Blue Mosque) and 15-20 mins from Eminonu (Spice Market/Ferry Pier to Eyup Bosphorus and Princess Islands) and Kabatas (for Dolmabache Palace).

Ambience: Very family friendly with good sized rooms and facilities.

Facilities: A 10m long/1.2m-1.9m deep pool as well as a paddle pool for the little ducklings. Ladies, Gents separate and mixed steam rooms as well as a hot water jacuzzi. Free WiFi access with good coverage and speed in all areas incl Poolside

With Carrefour, a mini supermarket nearby and a variety of local restaurants we were never short of choice.

Room Tip: Good idea to ask for a room not facing the street as can be noisy with constant traffic and tram noi...
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eresin Hotels Topkapi

Property: Eresin Hotels Topkapi
Address: Millet Cd. No: 186 | Fatih, Istanbul 34104, Turkey (Formerly Barcelo Eresin Topkapi)
Phone Number:
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#59 Spa Hotel in Istanbul
#110 Luxury Hotel in Istanbul
#139 Business Hotel in Istanbul
#156 Romantic Hotel in Istanbul
#183 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Eresin Hotels Topkapi 5*
Number of rooms: 250
Official Description (provided by the hotel):
Discover this elegant hotel located in the old part of Istanbul. The Barceló Eresin Topkapi***** hotel is situated in the Old Town, in Istanbul's European quarter. Thehistoric centre, the Gran Baazar and the Sütlüce conference centre are only 10 min by tram which stops right in front of the hotel. This hotel in the Barceló Premium category boasts spacious, light-filled rooms, a fantastic health and wellness centre (1,000 m²): the U-Spa, a conference centre with 12 meeting rooms and free Wi-Fi connection in all the rooms and common areas. There is also a fabulous culinary offer with themed menus in the Picasso Restaurant. The hotel also boasts its own Hammam (Turkish bath) to help you discover the traditions of this fascinating country. Enjoy the distinction and beauty of this marvellous hotel which makes every guest feel special, because your comfort is so important to us. ... more   less 
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Also Known As:
Barcelo Eresin Topkapi Hotel Istanbul
Barcelo Hotel Istanbul
Barcelo Hotel Eresin Topkapi

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