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“We stayed here twice”
Review of Senator Hotel

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Senator Hotel
Ranked #288 of 1,149 Hotels in Istanbul
Certificate of Excellence
Hinsdale, Illinois
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“We stayed here twice”
Reviewed 9 August 2013

Very helpful front desk - ask them to order your taxis - it's worth it! They can also arrange tours of the city - we took two and had excellent professional guides and drivers for both. Hotel is nicely situated to be convenient to historic areas, museums and shopping as well as the Congress Center, airport and restaurants. Breakfast buffet was nice - great coffee :-). We are happy to recommend this hotel.

Room Tip: Very helpful front desk - ask them to order your taxi - it's worth it. Also, they can arrange ci...
See more room tips
  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank RHD H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this review, 11 August 2013
Dear Valued Guest


Thank you for your comments regarding your recent stay with us. It is delightful to know that you found our staff is helpful and you had excellent city tour with our professional guides . We thank you once again for your valuable feedback and look forward to welcoming you back soon!

Warmest wishes from Best Western Premier Senator Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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289 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Farmington Hills, Michigan, United States
1 review
Reviewed 19 July 2013

ust a 10-15 minute walk from askaray metro its quick and easy to get to (askaray metro itself is just a 25 minute metro journey from attaturk airport). We stayed 4 nights - the staff were friendly and helpful, the hotel and rooms clean, comfortable and modern with great air conditioning. Only minor drawback was the glass bathroom door which didnt have a lock (by design). The included breakfast was ok - reasonable selections of breads, salads, cereals and fruit etc - nothing special but perfectly edible. There are a few small grocery stores nearby so its easy to pick up any bits and bobs you need. The hotel is well situated for visiting sultanhmed - close enough that its not a chore getting there but far enough away to give you a break from the noise, hustle and bustle. From the hotel you can walk to all the major sites in sultanhmed within around 25 minutes or you can walk 2 minutes down the street and jump in a tram at aksaray tram station (a 5 minute tram ride). The hotel is round the corner from some incredible roman aquaducts which are well worth a walk around and close by to the spectacular suleymaniye mosque. We were very pleased with this hotel and would happily recommend.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this review, 21 July 2013
Dear Valued Guest,

Thank you for taking the time to express your thoughts and concerns. It is delightful to know that you found our location well and staff is helpful and friendly. However, please accept my apology for falling short of your expectations with regards to the breakfast served and design of the bathroom door. We take all comments into consideration and welcome any opportunity to improve.

If there is anything you need next time you stay with us, please do not hesitate to let us know.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2013

Good design, spacious lobby ,everything is very clean, the room is large and comfortable beds.

The facility is well managed and staff is very friendly and extremely helpful and professional.

The Location is good as it is within walking distance of the Grand Bazaar and a number of mosques.

I am happy to recommend this hotel in based on it's quality, location and staff friendliness

Room Tip: "Corner suites are large and sunny"
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prince A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this review, 12 July 2013
Dear Valued Guest,

Thank you for your comments regarding your recent stay with us. It is delightful to know that you found our staff is friendly and your visit was a complete success. We thank you once again for your valuable feedback and look forward to welcoming you back soon!

If I can be of assistance in the future, please don't hesitate to contact me at +90-212-5281865.


Warmest wishes from Best Western Premier Senator Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Desenzano Del Garda, Italy
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 July 2013

I was guest of this hotel few months ago. The hotel was good enough but is not my favorite.
Is a classic hotel with classic, modern, turkish design.

Is good for visiting the center because is near the hot spots.
Quality/prices.....not balanced for the period I booked.
Maybe were some fairs or other activities in the city that increased the rates. (I hope so...)

In the lobby there is a television with the timetable of the airplanes in the lobby....updated every minutes with the flights departures from Ataturk. If you are not Indiana Jones and you like to plan a lot your travel avoiding surprises...that is the hotel for you!!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackTuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this review, 12 July 2013
Dear Valued Guest,

Thank you for your feedback regarding your stay with us. We appreciate your comments, both positive and negative, as they give us a chance to see how we are doing from a guest perspective.

We hope that in your future travels we would have the honor of serving you again. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 6 Contributor
129 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 23 June 2013 via mobile

Just a 10-15 minute walk from askaray metro its quick and easy to get to (askaray metro itself is just a 25 minute metro journey from attaturk airport). We stayed 4 nights - the staff were friendly and helpful, the hotel and rooms clean, comfortable and modern with great air conditioning. Only minor drawback was the glass bathroom door which didnt have a lock (by design). The included breakfast was ok - reasonable selections of breads, salads, cereals and fruit etc - nothing special but perfectly edible. There are a few small grocery stores nearby so its easy to pick up any bits and bobs you need. The hotel is well situated for visting sultanhmed - close enough that its not a chore getting there but far enough away to give you a break from the noise, hustle and bustle. From the hotel you can walk to all the major sites in sultanhmed within around 25 minutes or you can walk 2 minutes down the street and jump in a tram at aksaray tram station (a 5 minute tram ride). The hotel is round the corner from some incredible roman aquaducts which are well worth a walk around and close by to the spectacular suleymaniye mosque. We were very pleased with this hotel and would happily recommend.

Helpful?
Thank samsamaUK
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PremierSenatorHotel, Guest Relations Manager at Senator Hotel, responded to this review, 28 June 2013
Thank you for your valuable comments regarding your recent stay. It is our goal to provide the higher level of customer service to our valued guests. Your comments are shared with our team members. Your recommendation are noted and necessary actions will be taken to provide greater service to our guests.
It’s great to know that you are pleasant with your stay and recommend us.
We all look forward to your return.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Kabul, Afghanistan
Level 6 Contributor
179 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 16 June 2013

We stayed for three nights in May on a stopover on the way back to the UK.

Our check-in, late in the evening, was quick and efficient. The lady told us that she had 'upgraded' us to a suite. This was really just a way of justifying giving us a room with two single beds rather than a double.

The room was clean and the beds comfortable. The curtains were thick and covered the window extremely well. This meant that we slept for a solid ten hours. I only wish that all hotel curtains kept the light out so well. The bathroom (with bath) was clean had relatively well-sized. Toiletries were fine.

Breakfast was a good selection of cold Turkish buffet, fruit and hot options. The olives were particularly tasty.

We ate in the restaurant one night. Nothing special, but not bad. It's open until 10pm.

The hotel is not in Sultanahmet, but is a little walk away following a tram line along one of the bustling main streets. It's a pleasant and interesting walk and takes you past a main square and lots of little shops and cafés.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A_Flying_Scotsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this review, 1 July 2013
Dear Valued Guest,

Thank you for your feedback regarding your stay with us. We appreciate your comments, both positive and negative, as they give us a chance to see how we are doing from a guest perspective. We regret to see your experience with your sleep quality was not what it should have been. I would like to inform you that we changed all curtains with new blackout fabrics. Also we were happy to see the positive scores for Breakfast and Location.

We hope that in your future travels we would have the honor of serving you again. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuttgart, Germany
Level 6 Contributor
108 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 June 2013

First the good things, the staff is friendly, everything is very clean, the room is large and at the breakfast you find a large choice of different food in superb quality. The only small drawback it is a little bit noisy in the rooms. You can hear the people in the room next to you. However if you don't care it is great. The fitness room is also very small and the weights are for old men ;)
The tram is close and if you don't mind to walk 5-10min you can catch the Metro M1 to the Airport. It costs only 3 TL :)

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sknallt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this review, 1 July 2013
Dear Valued Guest ,

Thank you so much for sharing your feedback with us. Please accept my apology for falling short of your expectations with regards to the fitness centrer. We take all comments into consideration and welcome any opportunity to improve.

We thank you once again for your valuable feedback and look forward to welcoming you back soon!

Warmest wishes from Best Western Premier Senator Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Senator Hotel

Property: Senator Hotel
Address: Gencturk Caddesi Sirvanizade Sokak | No: 5 Vezneciler - Fatih, Istanbul 34470, Turkey (Formerly BEST WESTERN PREMIER Senator Hotel)
Region: Turkey > Istanbul > Grand Bazaar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#108 Spa Hotel in Istanbul
#202 Luxury Hotel in Istanbul
#203 Romantic Hotel in Istanbul
#206 Business Hotel in Istanbul
#229 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Senator Hotel 4.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Istanbul
Istanbul Best Western

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