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“Good room,clean and well located for city visit”
Review of Senator Hotel

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Senator Hotel
Ranked #313 of 1,176 Hotels in Istanbul
Certificate of Excellence
Reviewed 10 November 2013

We stayed 5 nights from 26th October-31st October.Overall the room was an excellent size for a city centre hotel and was very clean.Check in was relatively fast and efficient.However there were a couple of things that the hotel could improve upon.We emailed the hotel to confirm our reservation a couple of days before and did not receive a reply.Secondly we asked the barman for a couple of cups from the bar and were told to wait while he attended to room service!!Finally the breakfast could be improved by simply adding a toaster.Having said all this we did have a problem with our hotel safe and it was fixed promptly.The location of the hotel is good however if you feel like taking a yellow taxi the cost is about 10-15tfl into town.Also the main tram line is nearby which will get you where you want to go quickly(Blue mosque,Tokapi palace etc.).Cost tfl3 per trip.In summary the hotel does need to work on its service although it is well presented.Would I stay there again..."yes...absolutely.".Finally, maybe ask guests on leaving whether they have had a pleasant stay?

  • Stayed: October 2013, travelled with family
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Thank chris9323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this reviewResponded 14 November 2013

Dear Valued Guest,

Thank you for your comments regarding your recent stay with us.

Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.Necessary steps will be taken.

May I thank you once again for your feedback and we look forward to welcoming you back to the Best Western Premier Senator in the very near future.


Thank you for staying with us hope to see you again in Best Western Premier Senator.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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108 - 114 of 300 reviews

Reviewed 5 November 2013

We first stayed one night & were impressed with a citrus drink & a large room provided. Our next stay of 4 nights were a little different. The room was old & pokey, we had to continually request our complimentary water & coffee / tea facilities. In addition we had problems with non-working tv, safe & air con. The reception staff were always helpful but there seemed to be a gap in communications between them & service staff.

Room Tip: Would recommend requesting a room not facing onto the street as it can be very noisy at night time.
See more room tips
  • Stayed: October 2013, travelled as a couple
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1  Thank dalger1430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Konuk İlişkileri Müdürü at Senator Hotel, responded to this reviewResponded 6 November 2013

Dear Valued Guest,

Thank you for your comments regarding your recent stay with us.

Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.Necessary steps will be taken.
Thank you for staying with us hope to see you again in Best Western Premier Senator.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

We stayed 2 nights in November following a two week cruise to Greece & Turkey and were very pleased. The hotel is well situated walking distance to major sights & restaurants. The hotel staff is friendly, polite & helpful. Check-in was relatively fast & we got the room earlier than expected. Guest relations person was helpful in orienting us. The lobby is nicely appointed, the rooms are spacious & modern. The elevator is quite small & gets full with two people & luggage, however this was not a problem coming in or leaving. I would recommend this hotel.

Stayed: November 2013, travelled as a couple
2  Thank Cabang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this reviewResponded 4 November 2013

Dear Valued Guest,

Thank you for your comments regarding your recent stay with us. It is delightful to know that you found our staff is friendly and you was comfortable with your room. We thank you once again for your valuable feedback and look forward to welcoming you back soon!

Warmest wishes from Best Western Premier Senator Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2013 via mobile

We alkhaldi family from Kuwait stayed for 4 nights.great stay.great location for families who wants a good night sleep in istanbul. Clean rooms well maintaind .elevator takes about 5 people.very friendly helpful staff.they will make ur stay the best.i will stay again for sure

  • Stayed: October 2013
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1  Thank fawziah h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this reviewResponded 13 October 2013

Our Dearest Guest ,

Thanks a lot for your valuable feedback . It was appreciated to take your time by sharing your experience with our future guest via on this important platform . It was our pleasure to host you in our lovely hotel . Always , we will do our best for all our guests . Looking forward to host you again .
Thank you so much .

Kindest REGARDS

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Reviewed 11 October 2013

Modern, clean and comfortable hotel in walking distance from all attractions of Sultanahmet. We were a large group and arrived much earlier than the usual checkin time, but the staff was able to give most of us a room.
It was impressive that there was no noise in the rooms, the hotel is located in a small street next to a crowded one with lots of traffic.
The breakfast was good, although the breakfast room was pretty crowded.

  • Stayed: September 2013, travelled with friends
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Thank Anca P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this reviewResponded 13 October 2013

Dear Valuaed Guest,
Thank you for staying with us and providing us with your valuable feedback. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. We hope that you take the time to stop in for a visit soon.

If there is anything we can do to make your next stay more comfortable, please do not hesitate us

Sincerely

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Reviewed 10 October 2013

This hotel is situated in touristic area and is clean. The rooms are spacious. Only reception employees are always trying to sell something to you and when you want some normal help (so no upsell) they are not so helpfull.

  • Stayed: October 2013, travelled with friends
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1  Thank Job_Adam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this reviewResponded 13 October 2013

Dear Valued Guest,

Thank you for your comments regarding your recent stay with us.

Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.Necessary steps will be taken.
Thank you for staying with us hope to see you again in Best Western Premier Senator.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

Room is very clean and smell nice. Staff is helpful and can do small talks with guests.tram is very close and evrything is in walking distance. I felt myself here like Senstor:).nothing more to say. Reception worker was very quick and friendly.cosy hotel

Room Tip: Room on the south are more lighty
See more room tips
  • Stayed: October 2013, travelled with family
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1  Thank Mustafa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funda_Sengun, Guest Relations Manager at Senator Hotel, responded to this reviewResponded 10 October 2013

Dear Valued Guest,

Thank you for your comments regarding your recent stay with us. It is delightful to know that you found our staff is friendly. We thank you once again for your valuable feedback and look forward to welcoming you back soon!

Warmest wishes from Best Western Premier Senator Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Senator Hotel

Address: Gencturk Caddesi Sirvanizade Sokak | No: 5 Vezneciler - Fatih, Istanbul 34470, Turkey (Formerly BEST WESTERN PREMIER Senator Hotel)
Region: Turkey > Istanbul > Grand Bazaar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#122 Spa Hotel in Istanbul
#145 Family Hotel in Istanbul
#199 Romantic Hotel in Istanbul
#203 Business Hotel in Istanbul
#214 Luxury Hotel in Istanbul
Price Range: £39 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Senator Hotel 4.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Istanbul
Istanbul Best Western

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