Our intro to the hotel wasn't good. My partner and I arrived with my elderly parents late at night. The weather was extremely hot and humid, so I was dismayed to see that the AC in my parents' room wasn't working. When we alerted the front desk, it was clear that they didn't know how to handle the situation. One employee even suggested that I switch rooms with my parents, as if that was a solution. In the end, we asked for a fan, which they were able to provide. After that, our experience improved considerably. The staff was very friendly and helpful. For example, they booked a whirling dervish show for us, but when the showtime conflicted with our dinner reservations, they called the restaurants and re-booked our dinners (and when one of our preferred restaurants was no longer available, they recommended and booked an excellent alternative). The location is ideal for first-time tourists to Istanbul, as all major sights are within easy walking distance. We were happy with the lunch options, and the lovely bar made good cocktails. It's true that the rooms are very small, the bathrooms are way too close to the beds (minimal privacy!), and water tends to leak out of the shower (we had to jam a towel into the space between the shower glass and the bathroom wall to prevent flooding). But overall, this is a good hotel, and I would recommend it to friends.
- Official Description (provided by the hotel):
- Boutique Saint Sophia is situated in the premium location of Istanbul, surrounded by all the major historic and cultural sights in the heart of the old town, Sultanahmet, just next to the renowned Hagia Sophia (St.Sophia, AyaSofya) Museum. In this prime location, locals and visitors alike are offered the chance to experience Istanbul’s impressive history that spans the rise and fall of three of the world’s most famous empires: Byzantium, Roman, and Ottoman.In this city full of art and history, you are sure to enjoy spectacular historical landmarks, a plethora of museums, churches, and bazaars amidst the beautiful harmony of cultures and people from East to West.Our team is ready to look after your every need and please don’t hesitate to call on us if there is anything further we can do to enhance your stay. We are delighted you have chosen Boutique Saint Sophia and wish you a most enjoyable and memorable stay. ... more less
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- Also Known As:
- Best Western Istanbul
- Istanbul Best Western