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“Great stay and friendly staff, highly recommended”
Review of Nena Hotel

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Nena Hotel
Ranked #77 of 1,155 Hotels in Istanbul
Certificate of Excellence
Vst
Level 2 Contributor
7 reviews
5 hotel reviews
“Great stay and friendly staff, highly recommended”
Reviewed 15 April 2013

We stayed at Hotel Nena for four nights and had a wonderfull time. A great hotel with a very friendly staff in a great city.
We had booked pickup (one way included) from and to the airport and both ways it was on schedule. The welcome we got once at the hotel was of the kind making you feel almost comig home. The staff and I mean all staff really do everything to make you have a good stay, friendly, helpful .....
The room was very clean with a comfortable bed and nice furniture. Not very big but enough for the two of us.
Breakfast was excellent with a view over Hagia Sofia the Blue Mosque and the Bosporous.
If Sultanahmed is the area to stay in the location is the best. Short walking distance to many famous sights and the tram is not far away.

A hotel easy to recommend.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveOuzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
Date | Rating
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English first
Kuala Lumpur, Malaysia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 April 2013

My husband and I stayed at Nena Hotel for 7 days. The hotel is very well located, short walking distance to Blue Mosque, Hagia Sophia and other nearby sites. It is located just off Divan Yolu with its many restaurants and shops, an easy walk to the Grand Bazaar, Room is clean with comfortable beds and soft pillows. Having a good breakfast with an excellent view of the Blue Mosque is an unforgettable experience.
We had a wonderful stay at Nena Hotel and our thanks to the staff, especially Ercan (hope I spelt his name correctly). We booked through the hotel website and had some email communication with the General Manager, Mr Muzaffer Sahin. We were offered free two-way airport (Ataturk Airport) transfer, 50% (one) meal voucher at its restaurant, a complimentary fruit platter and good discount on its room rate.
We arrived around 9am and were offered breakfast (a much welcomed kind gesture after a long flight) The room was ready about 10.30am. Upon departure. we were pleasantly surprised when we were given a complimentary box of Turkish Delight.
We would definitely stay at Nena hotel again and would recommend to friends and visitors too.

Stayed April 2013, travelled as a couple
Helpful?
Thank hols_11057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 April 2013

Glad we booked this hotel, my partner and I stayed here just before easter for four nights,
we found the staff very helpful and friendly, cleaned rooms, lovely breakfast and greatviews of the blue mosque and the H. Sophia.
highly recommended.

Room Tip: avoid the cheap rooms or economical as they call them
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larpeiro1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abingdon, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 April 2013

I just wanted to say what a fantastic stay we had at the Nena Hotel in Istanbul. The hotel is very well located within walking distance of a lot of the major attractions, the rooms are spotlessly clean and serviced daily, the breakfast superb and the staff very friendly and helpful. I would have no problem in recommending this hotel to anyone visiting this wonderful city.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoyC59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 April 2013

Lovely hotel with a great location, friendly staff and withing walking distance of the main attractions you'll want to see in the old city. Very close to Hop On Hop Off bus starting point. We were very pleased with our choice of hotel and would definitely stay there again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanbu, Saudi Arabia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2013

Friendly staff... Communicate by E-mail to confirm and explain about room type.

Variety Breakfast... Delicious

Location (close to the Sultan Ahmed Mosque (Blue Mosque) and Hagia Sophia, tram and shopping area)...

Everything was Excellent...

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EMAD-ALTAYARI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2013

Our Hotel Nena experience was good overall. The staff member who greeted us was kind and generous with tourist information for us. The room was clean and small, but that is the case with all hotels in this part of the city. Breakfast was quite nice, plentiful too. The location is very prime; so close to the Blue Mosque and Hagia Sofia and near any kind of convenience store you might need. We were also given free airport transfer which was very helpful.

The biggest downside of this hotel was room temperature; and this varies depending on which room you get. The economy rooms in the middle of the building which do not have outward facing windows are quite awful. Though it was wonderfully cool outside, our room was HOT and impossible to sleep in. It was not explained to us why this was the case, though there was some talk of the heating system being down. Upon first complaint, we were handed a small, old and somewhat dirty fan which did not help, and so we pressed for another solution. After a couple of night hours stewing, we were finally moved to a room with a window which was much better. Some of the later staff were slightly dismissive and at times disingenuous with us - even when seemingly offering to help.

What I did appreciate about the hotel was their trying to make it a good stay for us after the hot room episode. Having said that I don't know why they wouldn't have moved us to a cooler room earlier; knowing the system was down or after our first complaint. And later, they behaved repeatedly as though we had made a fuss over nothing. If I were to go back I would choose another hotel as there are many within this price range which would have made our experience less stressful.

Room Tip: AVOID the economy room.
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sam_Derweesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muzaffer, Manager at Nena Hotel, responded to this review, 9 April 2013
The entire staff here at Hotel Nena in Istanbul is
dedicated to doing everything possible to assure that
our clients enjoy all aspects of their stay with us. And we are
very proud of the fact that the hundreds of reviews posted by past
clients on Tripadvisor overwhelmingly show that to be the case.
As it was Easter season, our hotel was nearly fully booked and
the client chose to take an economy room. And as Istanbul at that time is
not hot (08-15 C), the clients were informed that the when the weather is cool, AC might not
be on . In order to satisfy them, our staff offered a complimentary upgrade of
room category as soon as it was confirmed that the available room was not
being held for a late arrival. AC was available on the second day,
and we included a free return shuttle trip to the airport.
We are happy that these clients indicated that all the rest of their
experiences here at the Nena were very satisfactory.
Once again, the entire staff here at Hotel Nena takes great pride in offering
our guests a most welcoming, comfortable and memorable stay.
Sincerely
Muzaffer Sahin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nena Hotel

Property: Nena Hotel
Address: Binbirdirek Mah. Klodfarer Cad. No:8 D:10 | Sultanahmet, Fatih, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#52 Romantic Hotel in Istanbul
#71 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:3 star — Nena Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
Hotel Nena Istanbul, the luxury boutique hotel located at Sultanahmet. The magnificent historical places are nearby our hotel like Blue Mosque, Topkapi Palace, Hagia Sophia, Basilica Cistern, Grand Bazaar and many more... In our hotel with our friendly employee we provide high quality service and Turkish hospitality to make you feel at home. Hotel Nena offers 29 guest rooms, including 2 deluxe rooms with a great Istanbul view. We serve excellent open buffet breakfast at our Terrace Restaurant before you start to explore historical peninsula. No need to search come and enjoy... ... more   less 
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Also Known As:
Nena Hotel Istanbul

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