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“Wonderful service!”
Review of Nena Hotel

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Nena Hotel
Ranked #79 of 1,141 Hotels in Istanbul
Certificate of Excellence
Sugar Land, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful service!”
Reviewed 18 November 2013

We just got back from a 6 night stay at Hotel Nena, and I have to say I am so glad we chose to stay here! The service was impeccable, and the staff were so helpful in organizing our tours, shuttles/taxis, and gave great advice on restaurants! The rooftop terrace was absolutely beautiful to have breakfast on each day. The hotel is located in a prime location in Sultanahmet, close to all the main historical sites like Blue Mosque, Hagia Sophia, and Topkapi Palace. I highly recommend this hotel to anyone visiting Turkey for the first time!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sanah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (193)
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Lefkada, Greece
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 November 2013 via mobile

Fantastic hotel located in the heart of Sultanahmed, very close to all major attractions in the old town!Beautiful decorated and very clean rooms!Breakfast is excellent and being served in the top floor of the hotel offering stunning views!!Staff is very polite and always willing to advise you everything you wish to know about Istanbul!Great value for money!!Highly recommended..!!!
PS:Try the restaurant of the hotel!

Stayed November 2013, travelled as a couple
Helpful?
3 Thank Jimmy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tring, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 November 2013

We have just returned from our 1st visit to Istanbul having been recommended to stay at the Nena Hotel by friends and we were certainly not disappointed; it surpassed all of our expectations. So much attention was paid to making our holiday a success. Our excursions were tailored to our requirements and a charming knowledgeable guide was found. A sumptuous breakfast was served on the rooftop balcony overlooking the Bosphorous. The main tourist attractions are within walking distance.
We consider ourselves to be a well travelled quartet and agree that we have never, before, received such care and attention as we have from the staff at The Nena Hotel. Everytime we stepped into the hotel we were welcomed and offered tea or coffee to be taken in the lounge or on the terrace. Nothing was too much trouble!
The rooms are comfortable and clean with tea and coffee making facilities in addition to a minibar. Unfortunately,dinner is not served on Saturdays and Sundays but the one dinner we did take was excellent and extremely good value.
We have no reservations in recommending this hotel although the steep stairs to the restaurant may be a deterrent to the physically impaired. We are sure that the management would provide help with this feature.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 939JanB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 November 2013

Wonderful place to stay and a great staff to look after your plans. We would return there in a heart beat as it is very close to all the main attractions yet free of the noise and bustle of a big city. Keep up the great work!!!

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
2 Thank marnie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 November 2013

We had a great stay, clean rooms, fantastic rooftop breakfast. When we went to leave, they refused to take a credit card ( we had 8 people) and demanded cash. Made the whole stay sour. That's a scam, will not be back.

Room Tip: Street views are great, but loud.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
5 Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 November 2013

Hotel Nena is a little gem within walking distance of the main historical sites of Istanbul and the T1 tram line. Our two night stay there, at the end of a cruise, was made all the more enjoyable by the excellent management and staff. Cengiz Dogan on the Reception Desk contributed enormously to those few days with his practical advice and efficiency. 'You want a guide to the Bazaar, then I will get you an excellent one. You want tokens for the tram - you can buy them here. You want a restaurant recommendation - then I suggest this one. You need a taxi - let me call one for you.' All this and a stunning view of the Blue Mosque from the breakfast terrace - and the breakfast was excellent. To end our few days the private car organised by the hotel to take us to the airport was clean, the seat belts worked and we had an excellent driver. What more could you ask for.?

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robswall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Canyon, Arizona
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 November 2013

Am a travel agent from the United States who fell in love with Istanbul some five years ago. And just four weeks ago I already had retuned to this wonderful city with a travel group for the fifth time! This was also my fifth time staying at the Hotel Nena in Istanbul!

Our return on October 13th was greeted by a complimentary transfer from Ataturk Airport to the Nena. That's always such a nice way to start the visit!

And from that time on, absolutely everything was taken care of for our group of 15!
Prior to our arrival at the Nena, Muzaffer Sahin (General Manager) arranged several private tours for our group. As in the past, each and every tour was perfectly planned and executed. Guides were top-notch and prices were very competitive. The guide picked us up at the Nena and dropped us back off at the Nena. It's always wonderfully assuring for me to realize that Muzaffer will take care of so many of our group arrangements prior to our arrival! He also assisted with land transfers from the hotel to and from the cruise ship terminal, then back to Ataturk Airport.

Do you want to visit places not normally on the typical tourist itinerary? Early-on just send your desires to Muzaffer by email and he will do his best to have a private guide piece together exactly what you would like! "Muzo" (as is his nickname) literally spends his entire day at the Hotel Nena's computer receiving emails and answering client questions--ALWAYS great service from an always efficient and always very nice General Manager!

Need tokens for the local street car located just down the street from the Nena? Don't wait in a long line outside. Just purchase the tokens at the hotel desk! And the friendly desk clerk will explain exactly what you'll need to do to reach most areas of the historic district of Istanbul!

Want to spend time at the Grand Bazaar shopping? It's a quick three block walk from the Nena! No need for public transportation (unless you want it!).

Need to convert money? Dollars to Turkish Lira, Euros to Lira, etc.? They'll help you at the Nena's hotel desk. Otherwise, if you need an ATM to obtain Turkish Lira, walk to the bank directly across the street from the Nena. Machines work just like those at home (and in English). Hint: only use ATM's attached to banks--just in case the machine "eats" your card--that has happened to us elsewhere in the past.

I consider the Nena an atmospheric hotel with a lot of Old World charm. Rooms are efficiently maintained and cared for and Muzaffer and his amazing staff are always available to answer any and all questions. First thing you will notice when entering your room is a card stressing to each guest that any concerns should be immediately be brought to the attention of the front desk. The Nena's staff honestly wants your stay with them to be perfect!

No need for me to stress again the amazing location of the hotel. Most every reviewer tells about that. They also always rave about the spectacular views from the Hotel Nena dining room up at roof level

During our recent visit I counted more than 40 items available at the breakfast buffet table! I have included a few photos of the fresh vegetables, cheeses, olives, eggs and breads. A highlight for Americans is always the selection of home made preserves--so tasty!

Don't pass up the chance to have dinner at the upstairs Nena Forever Restaurant. If the weather is good, dine outside with the amazing night-time views. Great food at very competitive prices, and by the way, the white and red house wines are great!

Looking forward to my next visit to Istanbul and the Hotel Nena. In closing, a final sincere "thank you" to Muzaffer and his caring staff at Hotel Nena! Hoping to see you all again soon!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank constant-cruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nena Hotel

Property: Nena Hotel
Address: Binbirdirek Mah. Klodfarer Cad. No:8 D:10 | Sultanahmet, Fatih, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#52 Romantic Hotel in Istanbul
#71 Family Hotel in Istanbul
#105 Best Value Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:3 star — Nena Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
Hotel Nena Istanbul, the luxury boutique hotel located at Sultanahmet. The magnificent historical places are nearby our hotel like Blue Mosque, Topkapi Palace, Hagia Sophia, Basilica Cistern, Grand Bazaar and many more... In our hotel with our friendly employee we provide high quality service and Turkish hospitality to make you feel at home. Hotel Nena offers 29 guest rooms, including 2 deluxe rooms with a great Istanbul view. We serve excellent open buffet breakfast at our Terrace Restaurant before you start to explore historical peninsula. No need to search come and enjoy... ... more   less 
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Also Known As:
Nena Hotel Istanbul

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