We had planned to stay at this hotel Sept. 10 through the 13th. However, 4 days into our trip I broke my ankle and had to fly home for surgery. We were staying at this hotel with 3 other couples at the end of our 14 day trip. I had my friend cancel our room as soon as I broke my ankle. That was 4 days in advance of our anticipated arrival. When my credit card bill arrived I noticed they still charged me for a 1 night stay! I e-mailed them to question this and they just said it was their policy and that most people just turn it into their insurance companies. I think this is terrible and one reason insurance rates are so high. I know they had time to re-book the room giving them twice the income for the room. I can understand a 24 or 48 hour cancellation policy but it is unreasonable to charge for a room that was cancelled 4 days in advance! I would not stay here again on principal alone.
- Official Description (provided by the hotel):
- Reconstructed as a 19th century Ottoman Mansion, Dersaadet Hotel Istanbul is a distinctive small hotel located in the center of old Istanbul. ... more less
- Reservation Options:
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- Also Known As:
- Istanbul Dersaadet Hotel