This hotel is in a prime location in the Sultanahmet área where you can walk to the Blue Mosque, Hagia Sofia and the Topkapi Palace. The rooms are perfect and the cleaning staff do a great job every day. The problem is the restaurant on the terrace of the hotel. Despite a beautiful location, the food is mediocre and the staff are not professional, unfriendly and have very poor English. They made 3 mistakes on our dinner orders and had the waiter had the cheek to answer back with an angry attitude! Also, the 2 waiters on that night were just hanging out behind the main restaurant when they should have been attentive to the customers. We order room service twice and they made mistakes on our orders and even though it was just sándwiches, they were not well-made sándwiches.
I recommend the staff be given waiter training and English classes.More
- Free Wifi
- Free Parking