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“How to get ripped off by a 5 star hotel”

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Pera Palace Hotel, Jumeirah
Ranked #61 of 1,141 Hotels in Istanbul
Certificate of Excellence
New York City
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“How to get ripped off by a 5 star hotel”
Reviewed 9 April 2012

I went on the web site and they quoted the price of 155 euros per night. I then made a reservation for 2 rooms at the Pera Palace by calling the hotel directly. They said over the phone i had a reservation, but i had to call 4 times before they finally sent me a confirmation in writing for 310 euros for a date 1 year after the original date. I figured the date was a typo. After staying for 4 nights, they gave me a bill for 310 euros per night...per room double the web site price. Of course they then converted the bill into lira. The conversion rate was over the market. I was ripped off for $1700+.

Room Tip: Go to another hotel
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  • Stayed December 2011, travelled with family
    • Value
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Helpful?
13 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (231)
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  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Geneva, Switzerland
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 April 2012

My husband and I stayed at the Pera Palace for 6 days with our toddler. We had a elegant room with a balcony, on which we had breakfast every morning (from Bilice Karafarini up the street - great breakfast pastries and omelettes).

The staff was incredibly friendly and very helpful with our son, even carrying him in from the the taxi in his carseat, ensuring they set up his cot in time for bedtime, and that we had a room with a tub for his baths.
We found Istanbul to be incredibly child friendly, and the staff at the Pera Palace was no exception.

The staff provided us with a tour of Ataturk's room. Our guide was a hotel trainee and I think she studied her history extra hard. I don't know if this is the norm, but it was a very nice touch and added a personal aspect to the history of the hotel and of Turkey as a country.

We were very happy with our stay and will be staying at the Pera Palace again in June.

Stayed May 2011, travelled with family
Helpful?
Thank Ruffington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
328 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 29 March 2012

It is located in Beyoglu area which one of the most important attractions of Istanbul. You have a chance to arrive Old Town and Golden Horn attractions in 5 min by taxi. All traditional restaurants , historical Istiklal street , Galata Tower , Taksim square are in 5 min walking distance .

It is a very old hotel with very interesting stories in its history . This newly renouvated (faithfully to the original) nostalgic hotel has very premium rooms , very well trained staff and good customer services .

Price is not cheap , but compared to 5 star hotels of the region it is much better choice.

Room Tip: Try to select Halic &Golden Horn viewing rooms
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  • Stayed April 2011, travelled on business
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Helpful?
1 Thank TMERIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 18 March 2012

Just about anybody who is anybody has stayed at this hotel as this was a stop off point for the Orient Express.

The comfort factor wasn't there, this is a rickety hotel with character.

  • Stayed April 2011, travelled with friends
    • Value
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Helpful?
1 Thank JasperJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manama, Bahrain
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 February 2012

After a long restoration period the Pera Palace Hotel has been restored to its glory. The rooms are a bit on the small side (to be expected from a classical hotel), but the level of furnishing and comfort is second to non.

The staff are amazing and they would go out of their way to help you. Free WiFi is a great offer, finally top hotels realize that offering such service for free is the right thing to do. I can't think of any bad or average to say about this hotel but the best.

Never had the chance to try the foor other then the Breakfast which was very good a bit on the high side but you can't go wrong on food in Turkey.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Basim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
148 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 19 February 2012

What an amazing hotel. Beautifully renovated Grand Hotel with staff that you can only dream of attending to you! Fantastic public areas, wonderful rooms and very knowledgable, courteous and friendly staff! Really FIVE star!

  • Stayed January 2012
    • Value
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Helpful?
1 Thank Idenburger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyon, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 February 2012

I m really greateful to welcoming staff of Pera Palace for being so kind, helpful and sincere to make my stay so enjoyable. I had a short stay for a business interview and loved staying at this hotel for being so chic, central and for the feeling of staying in a palace.

I definitely recommend to ask the best places to see and dine to Evren. Many thanks to Mr.Onar and his team for providing a nice room and stay during my first visit to Istanbul.

After dinner, enjoy your drink at orient bar that takes you into its history.

Room Tip: ask for grandpera studio room
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  • Stayed January 2012, travelled solo
    • Value
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Helpful?
1 Thank GeorgieLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pera Palace Hotel, Jumeirah

Property: Pera Palace Hotel, Jumeirah
Address: Mesrutiyet Cad. Tepebasi, No:52 | Beyoglu, Istanbul 34430, Turkey
Region: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Istanbul
#30 Business Hotel in Istanbul
#44 Luxury Hotel in Istanbul
#47 Romantic Hotel in Istanbul
#50 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Pera Palace Hotel, Jumeirah 5*
Number of rooms: 115
Official Description (provided by the hotel):
Gazing over the golden years of history, Pera Palace Hotel, Jumeirah overlooks the magnificent view of the Golden Horn and is located in Tepebaşı district of Pera once known as the “Little Europe”. With its 115 rooms, including 16 suites, retaining the characteristics of the 19th century elegance through historical furniture, the hotel combines refined elegance with state-of the-art technology to fulfill the needs of 21st century travellers. Enjoy a range of revitalized restaurant and bar choices, including the Agatha Restaurant, The Kubbeli Saloon, the French style Patisserie de Pera and the legendary Orient Bar & Terrace and rejuvenate yourself in the soothing atmosphere of Pera Spa. ... more   less 
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Also Known As:
Pera Palas Hotel

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