We used the airport pick up service, great when we found the hotel rep after scouring the airport for 15 minutes. A uniform and a larger sign might have helped but we found her and were soon enroute to the hotel.
The guy on reception was very pleasant and checked us in, in our room. We were upgraded from a Hemingway Suite to a Pierre Loti Suite which was a corner room on the 4 the floor. Great gesture as it was my 60th while we were there. Room had a balcony over looking the busy road below and out across the Golden Horn. Windows closed was not a problem but open it was noisy. Double aspect of the room made it very light.
The room was very clean nice lounge and bedroom and large bathroom. Housekeeping happened daily but not at any set time, so sometimes late afternoon it still hadn't been made up. Coffee creamers were a bit mean, two a day. I rang for more and they cam up but the next day we were back to two, my stash of them had vanished from the previous day.
Aircon seemed to have a mind of it's own, very confusing.
Afternoon tea was a grand affair in the lounge, the service was exceptional with the waiting staff doing a fantastic job. Tea, sandwiches and cakes reasonably priced and plenty of choice. However, the pianist playing was rather embarrassing, an elderly gentleman that clearly played ok but really should not sing! His songs seemed to be towards more elderly visitors, and we are both 60! But the Japanese visitors seemed to enjoy it!
Service in the Agatha Restaurant for breakfast was top notch. Food was plentiful and great coffee. Again the waiters were very much on top of their game. Thank you.
Concierge desk was friendly enough, found us a few nice restaurants and gave us accurate directions.
The doormen seemed to be a law unto themselves and rarely if ever acknowledged us leaving or entering the hotel, in fact they were quite intimidating. I appreciate they are there for a reason but more friendliness to the guests would be a step in the right direction other than standing on the kerb chatting to one another and blocking the entrance.
Location, for us was great, a few minutes to the Tunnel and then a tram across the bridge into the old town. It actually felt quite Parisian where the hotel is situated. The are has some great restaurants and Meze across the road we have already reviewed.
All in all a good stay but with a bit more direct management interventions this hotel could be great. It is clearly an institution but with the right levels of Management it could be a legend, Jumeria managment please note.
- Official Description (provided by the hotel):
- Gazing over the golden years of history, Pera Palace Hotel, Jumeirah overlooks the magnificent view of the Golden Horn and is located in Tepebaşı district of Pera once known as the “Little Europe”. With its 115 rooms, including 16 suites, retaining the characteristics of the 19th century elegance through historical furniture, the hotel combines refined elegance with state-of the-art technology to fulfill the needs of 21st century travellers. Enjoy a range of revitalized restaurant and bar choices, including the Agatha Restaurant, The Kubbeli Saloon, the French style Patisserie de Pera and the legendary Orient Bar & Terrace and rejuvenate yourself in the soothing atmosphere of Pera Spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jumeirah International, Expedia, Southall Travel, Hotels.com, Booking.com, TripOnline SA, Ebookers, HotelQuickly, getaroom.com, Cancelon and Evoline ltd so you can book your Pera Palace Hotel, Jumeirah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pera Palas Hotel