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“Very bad”
Review of Crystal Hotel

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Crystal Hotel
Ranked #1,052 of 1,163 Hotels in Istanbul
Reviewed 13 October 2013

Service is very poor and carpets of the hotel is dirty , wifi is not reachable in the rooms and know I am typing this review in the lobby since I cannot connect to the wifi from my room and the other thing in booking.com they mentioned that sauna and hamam is free but unfortunately it's extra charge breakfast is very poor. Receptionist talks to the guest in a high voice which I was really surprised lol

Stayed: October 2013
1  Thank Hareth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 - 109 of 282 reviews

Reviewed 3 September 2013

Air Condition not working all the day and suspended between 08:0 am till 05:0 pm; room safe not working and cleanlness not to the standrd, waredrop very narrow and poor, no tissue paper, no coffee facility, no wecome drink or fruit basket and the reception team are not friendly

  • Stayed: August 2013, travelled on business
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1  Thank Zaki Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013

we had a trip to istanbul in last days of july , the crystal hotel was good but they dont provide us kettle for boiling water in our room , generally it is provided in most 4 and 5 star hotel at least as i saw before in india and UAE , but we take kettle with quarrel finally , they prefer to sell us each glass of boiled water in 2 lyra , other things was fair .it was just 10 min from istekhlal st , where is full of shopping center , fastfood and so on , and just 10 min or less walking from metro station to any where you want to go , i advice to turkish people to learn english becuz there is very bad sence that one country accept tourism but dont connect with thm
be happy there , hasti

Room Tip: Rooms are a little small , and AC was good and also we had a good view even few of our friends dont...
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  • Stayed: July 2013, travelled with family
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3  Thank hastiiran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

The hotel's location was amazing.
It was a beautiful hotel.
Delicious breakfast.
Nice bar.
Tons of elevators (rare for Turkish hotels)
THE AIR CONDITION IS THE WORST!! There were 10 rooms in our group and each one had issues with the air conditioning. They always sent someone to "fix" it when you complained and it did get better. In the 3 days we stayed we had to complain each day.
The beds are also ridiculously hard. I was so exhausted by the excitement of Istanbul I hardly noticed, but it bothered others in our group.

  • Stayed: June 2013, travelled with friends
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Thank GAWhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2013

We were traveling from southern India and were tired by the time we reached. The check-in process was quick, the front desk was efficient. Wireless in the room was very helpful.
1. The breakfast had a great spread. Best part was Turkish Tea.
2. If one is not interested in eating in-house, there are so many great options at a walking distance
3. This place is also close to the tourist attractions and Bosphorus.
4. Room was smelling of age.
5. Bathtub was leaking
6. The table service during breakfast was poor; took so long to clean the tables after being used.
7. Reception staff not friendly nor helpful
8. We had to leave early in the morning; the folks gave us a pleasant surprised by packing breakfast.

Do some research before deciding on this one.

Room Tip: If you are looking for Queen bed then the rooms are small and facing inwards. The bigger rooms has...
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  • Stayed: April 2013, travelled as a couple
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3  Thank Kurmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

The hotel is so good according to the prices of the hotel
The rooms is very clean the open buffet breakfast is very good

But many times they close the air condition and the receptionist is so rood

But you will like the place and its near to the attraction points in Taksim square and there is allot of restaurants

Room Tip: choose higher floras for the vie
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  • Stayed: July 2012, travelled with family
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Thank Mohamed O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

Turkish Airlines provided us with a room at the Crystal Hotel due to an overnight layover in Istanbul. Check-in process was quick, despite the amount of people at the counter. The staff we met were polite, even friendly, and our guestroom and bathroom were very clean. They gave us good recommendations for dinner and generally getting around Taksim Square. This hotel does have a great location, and while it did get a little loud from the street in the evening, we didn't mind it at all, as the sounds were obviously of celebration.

My boyfriend and I had to check out to catch the early flight the next morning, but were surprised (a happy one) when they gave us a going-away goodie bag which included a breakfast sandwich, juice, and sweets. We enjoyed our short stay at the Crystal Hotel.

  • Stayed: April 2013, travelled as a couple
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2  Thank celestoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Hotel

Address: Receppasa Caddesi No 7 | Taksim, Istanbul 80090, Turkey
Region: Turkey > Istanbul > Beyoglu
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#270 Spa Hotel in Istanbul
#509 Luxury Hotel in Istanbul
Price Range: £39 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Hotel 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Crystal Hotel Istanbul
Hotel Crystal Istanbul

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