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“good location awful service & staff”
Review of Crystal Hotel

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Crystal Hotel
Ranked #1,038 of 1,149 Hotels in Istanbul
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“good location awful service & staff”
Reviewed 19 December 2013 via mobile

the location is good, as well as more than 50 jotels are located there. berakfast was average and after 1 hour you're not find most of them. the rooms are so small and not enough light. check in is at 15:00 but whenI asked them to settel a litte earlier because of my little child, they abuesd my bad condition and gave me the worst room, and told me that is your problem however I could go to room around 15:15. So the manner of the staff was so bad specialy reciption. the hotel is very crowded like a soccer stadioum and you can here the loud voice of other passengers from the other rooms which are 95% from arabic countries.Surely I'm not gonna try there again.

Stayed August 2013, travelled with family
Helpful?
Thank gulliver4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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273 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Kabul, Afghanistan
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 November 2013

I ended up here after a Turkish Airlines cancellation. The location is very central to Taksim Square and public transportation, and the breakfast was good, but everything else about the hotel was just okay (rooms, service, etc.) Well, except the water in my shower, which ran brown for so long that I just gave up. As a base for exploring the city, this hotel would be fine if you got a cheap rate, but if you are looking for an upscale hotel experience, I'd skip this hotel.

  • Stayed November 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level 5 Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 November 2013

Its an average hotel, however location is good, there are lot of hotels nearby, however Indian resturant named Musafir is just nearby, excellent food at Musafir and Swad....Wifi is available at hotel, staff is average

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chitrnjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tehran, Iran
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2013

I was there in last days of sep 2013 .I think it is not like 4 stars hotel and you should not expect to have facilities that you have in 4 stars hotel.
There is no sandals no toothpaste no toothbrush in the rooms. Although they clean the rooms every day but the corridor is dirty and you feel being in a confined space.
The breakfast is good .you can get to ISTEGHLAL street that is a major center for shopping on foot. It takes 5 to 10 minute's time. Furthermore you can get taxi, metro, bus from TAXIM SQURE to go anywhere that you like.
Finally if you don't want to stay during day may be good place to sleep at night!!!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank farry2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Babol, Mazandaran, Iran
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2013

The hotels advantage is its location,just a walking distance to taksim square and metro station but there are so many hotels in this area with better price and because this wasnt a cheap hotel better service should be expected
The worst disadvantage of this hotel is the staff..they are absolutely helpless,unfriendly,rude and weak in speaking english...
The breakfast was good and variable
The room was clean and comfortable
The WIFI was good
The pool was small
And certainly you can find better hotels in this area with better price and service...

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank roodabeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013 via mobile

Service is very poor and carpets of the hotel is dirty , wifi is not reachable in the rooms and know I am typing this review in the lobby since I cannot connect to the wifi from my room and the other thing in booking.com they mentioned that sauna and hamam is free but unfortunately it's extra charge breakfast is very poor. Receptionist talks to the guest in a high voice which I was really surprised lol

Stayed October 2013
Helpful?
1 Thank Hareth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Alexandria, Al Iskandariyah, Egypt
Level 4 Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 September 2013

Air Condition not working all the day and suspended between 08:0 am till 05:0 pm; room safe not working and cleanlness not to the standrd, waredrop very narrow and poor, no tissue paper, no coffee facility, no wecome drink or fruit basket and the reception team are not friendly

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zaki Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Hotel

Property: Crystal Hotel
Address: Receppasa Caddesi No 7 | Taksim, Istanbul 80090, Turkey
Region: Turkey > Istanbul > Beyoglu
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#267 Spa Hotel in Istanbul
#502 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crystal Hotel 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Crystal Hotel Istanbul
Hotel Crystal Istanbul

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