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“Well done Orient Express”

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Orient Express Hotel
Ranked #59 of 1,161 Hotels in Istanbul
Certificate of Excellence
Reviewed 8 August 2014

We loved this Hotel, from the first impression of the Staff through to the location, views from our room and helpful staff. The reception team were helpful at all times and Ozlem, the customer relations lady sat us down and gave us a complete introduction to Istanbul as this was our first visit. The hotel is well located & the surrounding area is very interesting. I would recommend this hotel

Room Tip: I gave average for noise level. We were on level 7 & our room was directly under the restaurant...
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank TurnboSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 August 2014

I am the a resort General Manager in another part of the world and I was completely delighted by my experience at the Orient Express. I was curious my first afternoon at folks down below in the street stopping to photograph the hotel, so I went down and across the street to look. Discovering the almost Bavarian flower boxes outside of all of the windows enlivening the entire street. It was indeed lovely and unexpected. I took pictures, too. This good taste is reflected on the interior as well. The room was small but tastefully appointed and priced absolutely correctly. The staff was attentive, knowledgeable and helpful. The location for touring the major sights is perfect.

Room Tip: Can't imagine not having the street facing rooms. Open the window and let some Istanbul in !
  • Stayed: May 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank RDW_StJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Great hotel in an excellent hotel - with such incredibly friendly and accommodating staff - they gave us complimentary breakfast as we arrived at 7am despite that not being part of our deal and gave us so much advice and help - really made our stay in Istanbul. Thank you!

Room Tip: We stayed on the top floor in a family room - which was two inter-leading rooms sharing a bathroom...
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank BridgetbCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

We had no knowledge of this hotel until having it recommended to us by AVIOS. We hadn't asked for a hotel transfer from the Airport, since our 5-night stay apparently didn't entitle us to one: another time we would ask, since, with sizeable luggage, the only practical alternative is some form of taxi. Once we were there, the staff went out of their way to be helpful - dealing with luggage, briefing etc.: later in our visit we were even given valuable help at the counter of a nearby money-changer's, seeking to cash travellers cheques (barely accepted anywhere nowadays, and invariably subject to commission). The Hotel is extremely well located, being within walking distance of many of the principal landmarks, and an easy tram-ride from most of the rest. The rooms, though not large, are exceptionally well fitted, and the whole place runs like clockwork. The WiFi setup is extremely impressive. The compact basement-located indoor swimming-pool is a delight (please see accompanying photos). The roof-top Restaurant for evening meals is excellent (prior booking essential). The bedroom staff are efficient, thoughtful, and accommodating. The Reception staff are invariably ready with excellent advice. The street is a busy one, and it is easy to miss seeing the Hotel from outside. Whilst the overall impression is 3-star, in important respects one receives the near-equivalent of four-star or five-star treatment. We would certainly wish to stay again at this Hotel, and would recommend it very strongly to anyone seeking simple no-frills bed-and-breakfast-type accommodation in the city. We could not imagine having had a more enjoyable visit.

Room Tip: It would worth discussing beforehand how one wishes the beds arranged.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank R_S_de_Chair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014 via mobile

We just finished staying for a week with our adult daughters and a boyfriend. The staff could not have been more wonderful and accommodating. The rooms were spacious enough and beds were firm but comfortable. The bed and bathrooms were impeccably clean. The pool was very refreshing after a day of sightseeing and the breakfasts were very good with a large selection of local foods. We needed laundry done during our stay but the Laundry was closed due to the holiday of Bayrum. The desk staff immediately took care of us and had our laundry back yo us the same day. The street is noisy but never kept us awake ( we were on the 5th floor). I would highly recommend this hotel to anyone who would want a central location in Sultanahmet!!

Stayed: July 2014
1  Thank KatRehm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

Stayed for 4 nights and 5 days. Perfect location, staff was wonderfully helpful. My daughter loved chatting up with the staff. Would definitely recommend this place and go back myself. Good beds and essential amenities including a decent pool. Rooms are a little small as it is in city centre but it's istanbul!! You shouldn't be sitting in the room. Proximity to Gulhane and sirkeci Tram station is fabulous!
Breakfast was great all days. Turkish spread of course but still very good quality. Staff gets a 5 star from me.

Stayed: July 2014
2  Thank Saumi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

Orient Express Hotel was recommended by a number of our friends who are repeat guests. We have just returned from our first trip to Istanbul and we stayed at the OEH. We were treated to exemplary service, a helpful guest briefing on arrival as to sightseeing options, excellent recommendations and booking service and friendly courtesy by all staff. Comfortable and spotlessly clean rooms, good breakfast and superb roof top restaurant - with lovely views.

Excellent airport transfers both ways.

We cannot recommend this hotel highly enough and will join our friends as repeat guests.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank RSS1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orient Express Hotel

Address: Hudavendigar Caddesi no 24, Sirkeci, Fatih,, Istanbul 34120, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#31 Family Hotel in Istanbul
#39 Romantic Hotel in Istanbul
#57 Best Value Hotel in Istanbul
#76 Business Hotel in Istanbul
Price Range: £32 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Orient Express Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Orient Express Istanbul
Hotel Orient Express
Orient Express Hotel Istanbul

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