Before we went to Istanbul for a week for our anniversary, I was nervous because many of the glowing reviews of Erboy had been posted by people with only one Tripadvisor review, and I'd heard that some hotels offer their guests incentives to post positive reviews, so I wasn't sure all the hoopla was real.
Well, it is. Erboy DOES NOT solicit positive reviews from their guests. When we returned home, we got a polite email from the hotel, asking about our flight and inviting us to post our opinions on Tripadvisor. There was not pressure whatsoever to make a positive comment, nor was there any incentive to be less than truthful about our stay.
So here's my two cents' worth: Erboy is a great value, in an absolutely perfect location for enjoying the Old City, and every positive comment about the staff and the food at Pasazade Restaurant is right on the mark. There are plenty of reviews about room size, etc., so I'll post some less common factors:
We qualified for a free shuttle and chose to use it on arrival. If for some reason your shuttle driver isn't there to meet you (this happened to us), the staff at the information kiosk just beyond the ground transportation greeting area will phone the hotel for you.
Brita filtered water and the makings for tea are supplied in the room, and these were restocked each day. If you want inexpensive bottled water (or other drinks or snacks), pop across the street to Unal Market. There's also a pharmacy across the street should you need it.
We had a small balcony (Room 3302) and the windows were absolutely soundproof. Although the hotel is very near several mosques, we were never disturbed by the early morning calls to prayer. We were also very near the elevator, but since we were only a couple floors up, most people used the stairs. The elevator noise could be a problem on upper floors; if you're worried about it, just ask. The staff are great!
Engage the staff in your plans! Aysa and Jada were both a great resource, and in no time had us oriented to the city--and confident enough to use public bus transport for many of our excursions (an entertainment we're glad we didn't miss).
Our bed was VERY firm, and instead of a full comforter or spread had only a narrow strip of decorative fabric at the foot. We found that the air conditioner/heater worked very well, so it wasn't a problem.
The only downside was at times an unpleasant smell from the bath, but it wasn't bothersome enough to complain about. If we had said something, I'm sure the staff would have found some way to deal with it.
I hope you have a great trip--we loved Istanbul, and we're already planning our return. (Yes, we'll be staying at Erboy.)
- Official Description (provided by the hotel):
- Erboy Hotel is located on the Historical Peninsula and in walking distance to major historical areas, museums, shopping centers and public transportation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers, Priceline, TripOnline SA, Evoline ltd, HotelQuickly, Agoda, getaroom.com and Cancelon so you can book your Erboy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.