It's your lucky day - said the manager on duty when I arrived at the Ilkay Hotel weary from a long flight from Bangkok. My heart dropped as he explained that I had been 'upgraded' to a room at a sister hotel a few yards away, the Orient Express. Hmmm, I thought; here we go to cockroach city.
In fact, he took me to a pleasant-looking hotel down the street where I had a great room and a very comfortable stay. The staff could not have been more helpful and friendly.
So, I'm giving Mr Ramazan Ovali at the Ilkay five stars for the very informative and polite emails he sent me before I arrived, and for my room at the Orient Express. The Ilkay looked absolutely fine, by the way, and I have booked another room there for my return trip next week.
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