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“The worst hote I ever staied”

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Akgun Istanbul Hotel
Ranked #610 of 1,156 Hotels in Istanbul
Dublin, Ireland
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The worst hote I ever staied”
Reviewed 10 May 2014

This is the worst hotel I have ever stayed. It is no way that this hotel deserves 5 star grade as the furniture and fittings are old, staff unhelpful and unbelievably ignorant. Despite of closed windows you can actually hear all the noise from buses parking lots, doors need to be slammed doors to close it (1 st floor), etc. I don't recommend anyone to go there.

Room Tip: I don't recommend anyone to go there.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PETER B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this review, 12 May 2014
We are very sorry about this situation.
Thank you for your all commentaries.We will take notice of your all criticism.
Hope to see you again.
Yours faithfully.
Şevket DİRİ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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247 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Minneapolis, Minnesota
Level 5 Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 May 2014

Not sure why the comments of 'terrible' and 'dirty', as this was not our experience at all. Would definitely stay here again.

Front desk, dining room, cleaning, concierge, and bar staff were all very helpful and friendly to us. Very easy to get to on the Metro from Ataturk Airport - take the red line and get off at Topkapi-Ulubatli station. The trip is about 15-20 minutes, and then about a 2 block walk straight from the station steps to the Hotel which will be on your right.

It is located on a busy city highway, but there's plenty of sidewalk room and the hotel is on a frontage road - remember this is Istanbul and the associated driving habits of the locals!

You can exchange for Turkish Lira (TL) at the front desk...during our stay some days the rates were better than the exchange places on the street and some days the rates were worse. Overall our experience on the money exchange was they gave you a fair exchange.

Breakfast is very filling, a wide variety of cheeses, olives, condiments, cold cereals, yogurt, pastries, borek, dried fruits,and always scrambled eggs, juices and coffee. The bar food was also good, but not a wide variety and more expensive than you could get at a sidewalk cafe - but weren't any nearby restaurants, so any hotel would do the same with their pricing.

Room was clean. The walls are thin (have not found a Turkish hotel where this wasn't the case) and as it is along a busy street you will hear the traffic....we always travel with earplugs so sleeping was not a problem. Room has the standard security safe, wet bar, shower/toilet, flat screen TV, and electric water pot for tea or instant coffee.

Spa: Fabulous Thai massage, and you can purchase varying lengths of time and packages. For the $120TL (~$60 US) , we opted for the 1 hour body massage with dry sauna, steambath, and ending with a Turkish bath. The sauna and steambath are unisex.....towels and wraps are provided for all and drinking water. The massage is excellent, as is the Turkish bath in a beautiful re-creation of an Ottoman-era bathhouse. Perfect way to relax after either a long international flight, or a day of walking and shopping in Istanbul.

Location: On the red line. Easy to use the Metro, depending on the time of day it's 15-30 minutes to get to the main sites in Sultanahmet Square (where the Blue Mosque, Aya Sofia, Basilica Cistern, etc.), Eminonu for the Bosphorus ferryboats, and to Karakoy on the other side of the Golden Horn to get to Galata Tower and Iskitlal Street.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank M J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this review, 8 May 2014
Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 May 2014

this hotel is what really you can name it terrible,
I spent 2 days in there, the hotel was really dirty, the stuff was dealing with people like we are there to beg them
the internet was very very slow consider there was no internet,
I don't recommend anyone to go there

Room Tip: not recommended at all to spend any night in this hotel
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this review, 6 May 2014
We are very sorry about this situation.
Thank you for your all commentaries.We will take notice of your all criticism.
If yoor complaints indicate in details, we can helped you more.
Hope to see you again.
Yours faithfully.
Şevket DİRİ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Istanbul hotels

Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2014 via mobile

Stayed for a night, overall the hotel quality is good, however can hear the sound of flying planes in the sky. The hotel not situated closed to airport though. The staff were friendly. Breakfast was good.

Stayed April 2014, travelled solo
Helpful?
Thank Ganesh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this review, 21 April 2014
Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Odessa
Level 5 Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 April 2014

Having overnight stay in Istanbul,this hotel was provided by THY.Hotel is quite clean and tidy,but corridors view is awfull.Staff is friendly and polite.Breakfast was nice with good variety of cheeses,olives and Turkish sweets.Fm airport is 20 minutes ride by shuttle bus.Optional hotel for the short stay.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank admirerItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this review, 14 April 2014
Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2014

I stayed there for 2 nights with my husband...
It is quite close to all city attractions..just a metro away from blue mosque and sultanahmet area
Personel working there was nice and friendly
The hotel is near airport as well- just one metro away..
The rooms were tidy and cleaned everyday.
The breakfast was nice.
Although the hotel area was somehow noisy, rooms were adequately isolated

Room Tip: back side rooms
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marsilnta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this review, 4 April 2014
Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2014 via mobile

One of the best hotels in istanbul...friendly staff and rich breakfast ...the reception provided wonderful tips for attractions sights and restaurants...higy recommended due to proximity both to airport and old city center...

Stayed August 2013, travelled as a couple
Helpful?
Thank Baris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this review, 1 April 2014
Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Akgun Istanbul Hotel

Property: Akgun Istanbul Hotel
Address: Adnan Menderes Bulvari | Topkapi, Istanbul 34093, Turkey
Phone Number:
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#190 Spa Hotel in Istanbul
#371 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Akgun Istanbul Hotel 5*
Number of rooms: 276
Official Description (provided by the hotel):
Akgun Istanbul Hotel, surrounded by city walls in the old center of Istanbul is near the historic Topkapi Palace, Hagia Sophia Museum, Blue Mosque, Kariye Museum, the legendary Grand Bazaar, 5 km from Taksim Square, 10 km to Ataturk Airport and many other magnificent mosques, monuments and museums all within 2-3 km. The underground Metro station and bus stops are within walking distance (30 meters). Ataturk Airport, World Trade Center (CNR) and the Forum shopping center can be reached by using the light rail line which passes in front of our hotel.Akgun Istanbul Hotel boasts 263 deluxe rooms with Jalousie bathrooms (6 Connected rooms), 2 deluxe rooms for the disabled, 10 junior suites and 1 Presidential suite resulting in a total of 276 rooms consisting of 550 bed capacity. Akgun Istanbul Hotel provides a variety of services including restaurants, bars, sauna, Turkish bath, Finnish bath(steam bath), gym, spa, massage center, 24/7 room service, business center, fax, printer, indoor-outdoor parking, valet service, baby care, outdoor pool, male/female hairdresser, photo lab and drugstore. ... more   less 
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Also Known As:
Akgun Hotel Istanbul

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