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“Good place , friendly staff”

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Akgun Istanbul Hotel
Ranked #580 of 1,159 Hotels in Istanbul
Reviewed 21 June 2014

Traveled with friends and stayed at Akgun for three nights . Hotel is good , staff was friendly , specially the reception staff was very helpful in arranging us for daily sight seeing , transfers etc. The only disappointment was the breakfast buffet , which had mostly cheese and breads , though i believe that is the norm in turkey but can do better with international travelers , actually that stop us off with other meals and we were trying out and venturing in takshim tunel and sultanahmet. Spa was good , touch expensive . Over all was a pleasant experience !!!

  • Stayed: October 2013, travelled with friends
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Thank AkhileshMalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this reviewResponded 23 June 2014

Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (249)
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65 - 71 of 249 reviews

Reviewed 8 June 2014

Very nice experience at the hotel, front desk staff is very helpful, we stayed 3 nights at the hotel. Wifi signal is not very strong but manageable in most areas. the breakfast has a good spread, for vegetarians a few things are available on the buffet. Staff at breakfast are also very alert and helpful. Rooms both road facing and pool facing are good. Guests looking for peace and quiet can opt for the pool facing rooms, the road facing rooms are more vibrant as it looks over the busy road. Reaching places from the hotel is convenient by taxi, tram or metro.

  • Stayed: May 2014, travelled with family
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Thank Jitish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this reviewResponded 10 June 2014

Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

I went to Istanbul for a short vacation. I flied to Istanbul International Airport and took a metro to hotel which was very near to airport. I checked in my room very easily because the staff was very proffessional and very helpful. They did their jobs well. The room that I stayed was big and well decorated especially their bathrooms. The dining and the breakfast was very delicious. The pool was beautiful and the shisha was tasty that both are helped me to relax.

  • Stayed: May 2014, travelled on business
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Thank abderus a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this reviewResponded 28 May 2014

Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

I was privileged to get an opportunity to stay at this property during my recent short trip. I was staying in R 604 between 15th to 18th May.
The rooms are spacious and the service is good. Customer service is great.

Room Tip: I was in the 6th floor. The view from the room is nice.
  • Stayed: May 2014, travelled on business
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Thank pratimc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this reviewResponded 26 May 2014

Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014 via mobile

As we came here u expect a five star hotel which is not so far from the beatiful old town of istanbul.
But the five stars must be selfgiven or there wasn't an hotel inspector for the last 40 years. It might have been a nice hotel in grandpas ages. But like grandpa it got old and has never seen a doctor.
It has a lot of space and huge rooms with dirty carpets all over. The TV was broken, the room doors seamed to be something like carboard and the breakfast was awful.

1  Thank Checkor
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this reviewResponded 26 May 2014

We are very sorry about this situation.
Thank you for your all commentaries.We will take notice of your all criticism.
Hope to see you again.
Yours faithfully.
Şevket DİRİ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 May 2014

Hotel has got a good location. On the red line, main highway. Easy to use the Metro (200mt away metro station), depending on the time of day it's 15-30 minutes to get to the main sites in Sultanahmet Square (where the Blue Mosque, Aya Sofia, Basilica Cistern, etc.), Eminonu for the Bosphorus ferryboats, and to Karakoy on the other side of the Golden Horn to get to Galata Tower and Iskitlal Street.

As per the receptionist recommendation, we took meter taxi to Sultanahmet Square (Blue Mosque) for just 16 TKL during off peak hours. For a return taxi ride we paid 26 TKL from Egyptian grand market during peak hours (we were in hurry to reach hotel at that time) but some taxi people were asking TKL 40-50 directly without meter question.

Free Breakfast was very filling, a wide variety of cheeses, olives, condiments, cold cereals, yogurt, pastries, borek, dried fruits,and always scrambled eggs, juices and coffee. The bar food was also good, but not a wide variety and more expensive than you could get at a sidewalk cafe - but weren't any nearby restaurants, so any hotel would do the same with their pricing.

There was a light rain early morning so the view from window was great and make climate was wonderful. Except from road noise, it was a good experience. Front door staff (Porters) were ready to take your luggage to the room, they were picking bags from the gate and simply dropping in front of reception. After checkin they just showed the way to lift and ask us to help our-self. I noticed this while check-in and as well as the time I checked-out. Cafe and restaurant staff were very nice. Reception staff were also helpful, for guided tours and other attractions in the area.

I recommend this hotel if anyone planning to stay here/ in this area.

  • Stayed: April 2014, travelled as a couple
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2  Thank Sohail R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this reviewResponded 16 May 2014

Thank you for your all praises.Your praises make us happy.Hope to see you
Again in our hotel.
Yours faithfully.
Şevket DİRİ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

Note: this hotel advertises itself as 5 star but the quality is 2-3 star level.

Decor is very dated. Rooms are not clean.

Food is terrible. (There is only a buffet and no menu at all in the hotel.)

Service was also very poor. I asked if there was a fitness room and the hotel staff replied "maybe there is a bike downstairs"

The list of problems is too long. Avoid this hotel at all costs!

  • Stayed: March 2014, travelled on business
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2  Thank Milan1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yetkili, Satış Müdürü at Akgun Istanbul Hotel, responded to this reviewResponded 16 May 2014

If you tell us in details about your thoughts about the dirtiness of the room, we will talk with our housekeeping department about the situation in details.
Our hotel has menus for every facility that it provides, so we couldn’t understand why you couldn’t see any of them.Besides , If you are talking about the a-la carte menu for dining, our service collegues will be honored to Show them to you with pleasure.
We have fitness room in our SPA & WELLNESS center and everybody in our hotel have the knowledge of it ,so if you tell us in details, who said the ‘’bike sentence’’ to you, we can be more helpful with pleasure.
We are very sorry about this situation.
Thank you for your all commentaries.We will take notice of your all criticism.
Hope to see you again.
Yours faithfully.
Şevket DİRİ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Akgun Istanbul Hotel

Address: Adnan Menderes Bulvari | Topkapi, Istanbul 34093, Turkey
Phone Number:
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#187 Spa Hotel in Istanbul
#361 Luxury Hotel in Istanbul
Price Range: £41 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Akgun Istanbul Hotel 5*
Number of rooms: 276
Official Description (provided by the hotel):
Akgun Istanbul Hotel, surrounded by city walls in the old center of Istanbul is near the historic Topkapi Palace, Hagia Sophia Museum, Blue Mosque, Kariye Museum, the legendary Grand Bazaar, 5 km from Taksim Square, 10 km to Ataturk Airport and many other magnificent mosques, monuments and museums all within 2-3 km. The underground Metro station and bus stops are within walking distance (30 meters). Ataturk Airport, World Trade Center (CNR) and the Forum shopping center can be reached by using the light rail line which passes in front of our hotel.Akgun Istanbul Hotel boasts 263 deluxe rooms with Jalousie bathrooms (6 Connected rooms), 2 deluxe rooms for the disabled, 10 junior suites and 1 Presidential suite resulting in a total of 276 rooms consisting of 550 bed capacity. Akgun Istanbul Hotel provides a variety of services including restaurants, bars, sauna, Turkish bath, Finnish bath(steam bath), gym, spa, massage center, 24/7 room service, business center, fax, printer, indoor-outdoor parking, valet service, baby care, outdoor pool, male/female hairdresser, photo lab and drugstore. ... more   less 
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Also Known As:
Akgun Hotel Istanbul

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