Good points - Very well maintained , spacious rooms. Breakfast selections were really good.
Location - 40 minutes from city centre by taxi . Staff were not very friendly, they all were very straight faced and impolite . Poor time keeping and concierge services appalling . Despite letting them know my flight timings , there was no shuttle at the airport to pick me and for the return trip they promised that there is a free shuttle every hour to the airport and we waited for 10 minutes more than the scheduled time with no sign of the bus . The concierge ket repeating that the bus would arrive in 10 mins and did not even bother to apologise for the inconvenience. We had to catch a cab finally and made it just in time. Do not advertise that you have a free shuttle service . Never gave me the receipts for the minibar bill . The receptionist just mentioned the amount and took the money . When I asked for the receipt, I was given the hotel booking receipt and not the minibar bill receipt . Wonder who pocketed them and what the true cost was.
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