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Renaissance Istanbul Polat Bosphorus Hotel
Ranked #124 of 1,159 Hotels in Istanbul
Certificate of Excellence
Reviewed 15 June 2014

Most of the quibbling below is really only relevant to fellow gold/plat Marriott drones. If you're looking for a clean hotel with known standards and welcoming staff, this is fine, but it's best if you have business in the area. If you're coming to Istanbul to do the usual tourist trail - Topkapi, Hagia Sophia etc - prepare to spend a lot of time in taxis.
Location : the hotel's near the top of a hill on Barbaros Bulvari and the nearest metro station is Gayrettepe on the M2 line, which is over 3km away. Buses pass the front door but I didn't try them. Taxi from Ataturk was TL60 (40 minutes late at night) through the city; TL54 (30 minutes mid-morning) back to Ataturk via the highway. Taxi drivers are less than keen on handing out change - yes, what a shock - so get hold of lira coins and 10/5 denomination notes before you arrive. Taxi to Sultanahmet beside the Blue Mosque TL22/30 minutes, mid-morning traffic; mid-morning to Gülhane Park TL18 (I chose to walk uphill through the park to reach Topkapi); to the end of the Galata Bridge, TL13-15.
As an aside, more than one taxi driver was stumped by the location; not all drivers are born and bred locals and only one spoke English, so stock up on the little address cards from the hotel Navigators as there's a small map on the reverse.
The hotel stocks the Museum Card (3-day pass TL90; TL5 mark-up) and the travel pass pre-loaded with a small amount of credit; you can't top it up in the hotel.
All luggage and guests go through airport-style metal detectors at the door. Check-in was quick and easy. MR gold got an upgrade to a Bosphorus view room on the tenth floor. A reasonable if not generous size, comfortable bed, work table and a decent number of power points around the room. I used a standard European two-pin adapter without any issues. Floor to ceiling window with a very comfortable chaise longue affording views of the Bosphorus Bridge. Beautiful for the nightly lightning storms. Small bathroom, walk-in shower cubicle, robes on request. Sadly the in-room minibar is full and overpriced.
Internet was free as usual for MR gold/plat. I was given separate access codes for each of my three devices. If the internet isn't comped check the current price before you book; it won't be cheap. Speed was around the norm for Marriott, no drop-offs.
Television has a spread of around 50 channels. CNN is only available in Turkish. English speakers have CNBC, BBC and Bloomberg; German speakers are better catered for, predictably.
Breakfast is served in the restaurant on the M1 level, even for gold/plat. Turkish specialities plus omelette station, cereals, fruits, bread and pastries. Real bacon is unavailable, but beef bacon and 'vegetable ham' are on the menu. I passed. The 'watery pastry' isn't; it's actually very pleasant.
I tried dinner in the entrance level bistro/lounge bar, and in the rooftop bar. Service was amiable in both but much quicker in the bistro. The rooftop bar also had higher prices for similar food, and as I can't eat a view I defaulted to the ground floor.
Two annoyances, one Marriott specific, one general. Firstly the lounge is the least impressive I've experienced in any Marriott yet, and if you're tempted to pay extra for access, don't. Food offerings at lunchtime are a tiny spread of (cold) finger food, Turkish Delight and some fruit; two hot (meat-filled) offerings in the evening and desserts. There's a coffee machine and a spread of bottled water, but other drinks come in a large ice bucket, and once it's empty for the night, that's your lot. Yes, these are the ravings of a spoiled business traveller. The flip side is that if you spend over 50 nights a year in a Marriott, Marriott's end of the deal includes a well stocked lounge with a good supply of water and soft drinks, and sadly this isn't one of them.
More general is the minibar prices. It would be wrong of me to point out that the TL11 Snickers bar can be had from the Carrefour mini market next door for TL1 (turn left out the door). If you're willing to run the gauntlet of the 'No outside food or drink' signs similar savings can be had on the other soft drinks and snacks you didn't find in the lounge.
Conclusion ? Very helpful and friendly staff, clean hotel, distant from the tourist sights, some wild pricing. Management can fix most of the niggles, if they choose to.

Room Tip: Bosphorus View rooms look to the Bosphorus Bridge. Beautiful at night.
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  • Stayed: June 2014, travelled on business
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3  Thank voronUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, General Manager at Renaissance Istanbul Polat Bosphorus Hotel, responded to this reviewResponded 7 July 2014

Dear Guest,

Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.
We highly value our guest comments and consider them as one of our best opportunity in order to increase our quality of service and product.

We always look forward to welcoming you back to our hotel and to discover something wonderfully new.

Kind regards,
Anil Boydas Tinaz - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 14 June 2014 via mobile

Second time I stay at this hotel. And I'm sure it won't be the last. The perfect hotel to mix busines and family. I travel a lot for business & reside in Izmir, so this time when I landed from Shanghai & have business in Istanbul, I invited my family to join me in Istanbul for 3 days. All of us are enjoying the stay but especially how helpful and friendly the staff is! The Burgers are especially fabulous!

Stayed: June 2014, travelled with family
Thank pierohat1969 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, General Manager at Renaissance Istanbul Polat Bosphorus Hotel, responded to this reviewResponded 7 July 2014

Dear Guest,

Thank you for your kind feedback regarding your stay at Renaissance Istanbul Bosphorus Hotel. It is great to hear that you enjoy your visit and the staff exceed your expectations.
I personally shared your kind words about our Burgers with the kitchen team and they were delighted to hear as well.

We are looking forward to welcoming you back in the near future.

Kind regards,
Anil Boydas Tinaz - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

Please note the hotel is not downtown so, based on the city chaotic traffic, you should evaluate this option based on you local destination. (from my side was great since it was 20 minutes away from my conference place)

The check-in was great since the people was very pleasant and helpful.
My room was fine: small but modern, but the view was nothing special (so at check in try to get a room with a sea view). Bathroom was also small but, again, very particle and modern. The bed and pillows were quite good.

Breakfast is nice: many options for the food, with omelets made on the moment with your local ingredients choices (you should try the local cow sausage) . However lack a lot on the drinks with low quality juices.

Did not try the pool but the bar, on the top roof, is a really "must go" since the view over the city is really amazing. Plus, service at the bar is also very good.

Overall I do really recommend this hotel, but I cannot say it is excellent. At last, be careful with its location; as an example it is around 20 to 30 minutes by taxi from Taksim.

  • Stayed: May 2014, travelled on business
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Thank Niebes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, General Manager at Renaissance Istanbul Polat Bosphorus Hotel, responded to this reviewResponded 7 July 2014

Dear Guest,

Thank you for your kind feedback regarding your stay at Renaissance Istanbul Bosphorus Hotel. It is great to hear that you enjoy your visit.
We are delighted to hear that you enjoy our breakfast and about the juices issue, we are already doing the necessary controls in order to exceed your expectations for your next visit.

We are looking forward to welcoming you back in the near future.

Kind regards,
Anil Boydas Tinaz - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

This was our first international trip with our baby, and the staff at the hotel made it as easy as possible to travel with her. From helping us store her icepacks to the bottle to emptying the mini-fridge to store her milk, they consistently bent over backwards to make us feel at home.
The staff even knew her name and would come over to play with her often.

We had a beautiful view of the Bosphorus, a clean spacious room, and just an overall incredible experience.

The location is a bit removed from the main sites, but there is a bus station that is a very easy walk from the hotel. It took us to the train station, where we were easily able to get around. There wasn't a whole lot around the area to do at night, but again - the buses and trains are so easy to use that you could go back into the lively areas pretty easily.

  • Stayed: May 2014, travelled with family
    • Value
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Thank fr3houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, General Manager at Renaissance Istanbul Polat Bosphorus Hotel, responded to this reviewResponded 7 July 2014

Dear Guest,

Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.
It is great to receive such positive comments about our services and staff which motivate us to go above and beyond. Our highest priority is to provide our guest a memorable stay.

We always look forward to welcoming you back in the near future.

Kind regards,
Anil Boydas Tinaz - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

The best thing about this hotel really was THE BED!! Very comfortable. I could really rest. Overall, I really enjoyed the stay in this hotel. (1) There was a mini-supermarket nearby where I could buy some beer and snacks; (2) breakfast was plenty, with good variety; (3) Gym with swimming pool was clean and well equipped; (4) internet speed was good, though it was not free of charge (Eur. 10.00 for a day); (5) staffs were very friendly and helpful; (6) top floor bar had very, very, nice view of Bosphorus; etc., etc. Yes, I do recommend this hotel to my colleagues and friends, and would love to come back on my next biz. trip.

  • Stayed: June 2014, travelled on business
    • Value
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Thank Daisuke A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, General Manager at Renaissance Istanbul Polat Bosphorus Hotel, responded to this reviewResponded 7 July 2014

Dear Guest,

Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.

We are delighted to read that the Hotel and the amenities exceeded your expectations.
We always look forward to welcoming you back to our hotel and to discover something wonderfully new.

Kind regards,
Anil Boydas Tinaz - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Was there for a week, in April, 2014 for spring break with my family.
The reception staff for most part able to assist our needs though they are not fluent in english. Rooms were clean but the cleaning staff did not come to arrange the room every day.
The cab service from the hotel was awesome, since there was little to no wait for group of 8 that were touring. Overall satisfied with my stay.

  • Stayed: April 2014, travelled with family
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Thank Karpagam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

The hotel is modern, clean with nice rooms. The Restaurant was ok but tended to serve the same thing everyday. So it got boring. Staff were relatively friendly but as if often the problem in Turkey no one speaks anything but English. We had a hard time ordering "water" in the restaurant.

I did not like the location its far from all the sights. But I guess its priced accordingly.

Room Tip: Get a Bosphorus View
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  • Stayed: April 2014, travelled on business
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1  Thank baci2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Istanbul Polat Bosphorus Hotel

Address: Barbaros Bulvari No: 145, Istanbul 34349, Turkey (Formerly Renaissance Istanbul Bosphorus Hotel)
Region: Turkey > Istanbul > Besiktas , New City / Taksim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #124 of 1,159 Hotels in Istanbul
Price Range: £59 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Istanbul Polat Bosphorus Hotel 5*
Number of rooms: 213
Official Description (provided by the hotel):
We are delighted to welcome you here at stylish Renaissance Polat Istanbul Bosphorus Hotel. Discover international excellence blended with local passion.''No matter where or why you travel, there's always something wonderfully new to be found.'' Is the integrated philosophy of Renaissance Istanbul Polat Bosphorus Hotel. Offering stunning views over the Bosphorus, the magnificent towering Renaissance Istanbul Polat Bosphorus Hotel is reflecting the modern life style norms with its architectural design. The hotel is located on the European side of Istanbul, in Besiktas, midway between the areas of Taksim and Levent, and in a walking distance to key shopping malls and Bosphorus' main boat harbor. This luxury newest addition to Istanbul hotels is designed to meet most demanding requirements of today's modern traveler, whether the trip is for business or holiday in Istanbul, Turkey. Renaissance Istanbul Polat Bosphorus Hotel offers you a comfortable accommodation with its 213 rooms accompanied by a breathtaking Bosphorus view. You can organize your successful and unforgettable events with the hotel's 11 meeting rooms which are mostly daylighted and a unique Ballroom.You can enjoy extensive food and beverage alternatives of our hotel such as Arts Restaurant with its modern cuisine and stunning design, Bar 212 where international excellence meets local passion accompanied by spectacular Bosphorus view and Living Room&Terrace with its pop in atmosphere and smells of coffee. Both fitness and spa are together at R Fitness & Spa. You can refresh your body as well as your soul. ... more   less 
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