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“A Great Experience”

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Renaissance Istanbul Polat Bosphorus Hotel
Ranked #158 of 1,135 Hotels in Istanbul
Certificate of Excellence
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A Great Experience”
Reviewed 16 July 2014

Hotel clean with very friendly helpful staff. Room was adequate and clean. Location away from the main but of town but easily accessible with a bus stop right outside the hotel. Breakfast was very good with lots to choose from. Experienced a true Turkish Bath (hammam) at the hotel, amazing, this is something everyone should experience when visiting Turkey.

  • Stayed May 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, Genel Müdür at Renaissance Istanbul Polat Bosphorus Hotel, responded to this review, 13 August 2014
Dear Guest,

Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.

It is great to receive such positive comments about our services and staff which motivate us to go above and beyond. Our highest priority is to provide our guest a memorable stay.
We are also happy to hear that you’ve enjoyed your time at our R Fitness & Spa and our Turkish Bath (Hammam) services.

We always look forward to welcoming you back to our hotel and to discover something wonderfully new.

Kind regards,
Anil Boydas Tinaz – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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429 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
  • Danish first
  • English first
  • French first
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English first
Saudi Arabia
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 July 2014

Hotel is well maintained.
Rooms are very small, you could barely move, on the other hand the toilet is spacey!
Room service is fast and food is good.
Breakfast at the hotel restaurant is below average.
Hotel location is not good at all.
You need to walk around 1.6 to the nearest metro station.
Very difficult to get a taxi at peak hours.
Better stay at Sultanahmet.

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Zuhair S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, Genel Müdür at Renaissance Istanbul Polat Bosphorus Hotel, responded to this review, 13 August 2014
Dear Guest,

Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.

It is great to receive such positive comments about our services.Also,we highly value our guest comments and consider them as one of our best opportunity in order to increase our quality of service and product.

We always look forward to welcoming you back to our hotel and to discover something wonderfully new.

Kind regards,
Anil Boydas Tinaz – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014 via mobile

My family and I traveled to Istanbul on a whim. Absolutely unprepared and not completely sure what to expect. We're Marriott loyal so we expected a clean and decent hotel from the renaissance. That is the understatement of the year. Renaissance not only gives a spectacular view of Bosphorous but the customer service was spot on. The lead navigator/head concierge Anil Gunsurdu, was extremely helpful, patient, and charming when planning and guiding us through an itinerary every morning. Sometimes we would just spend two hours going over the map of Istanbul and taking down all sorts of constructive notes to get a true Turkish feel and experience! Without his suggestions we had absolutely no idea what to do! I've visited many countries and I've stayed at top notch hotels but to be frank I've never seen a team that cares so much about their guests like I've seen from Anil and the rest of the staff at the renaissance in Istanbul. I definitely recommend visiting gorgeous Istanbul and staying at the renaissance whether it's for business, family quality time, or pleasure.

Stayed July 2014
Helpful?
1 Thank Nida B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, Genel Müdür at Renaissance Istanbul Polat Bosphorus Hotel, responded to this review, 13 August 2014
Dear Guest,

Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.

It is great to receive such positive comments about our services and staff. I personally shared your kind words with Anıl and his manager and they were delighted to hear as well.
As Renaissance Brand we believe; “no matter where or why you travel, there is always something wonderfully new to discover”. Everyone of our Navigators are the micro local experts and they will always be delighted to help you, to discover the hidden gems of the City.

We always look forward to welcoming you back to our hotel.

Kind regards,
Anil Boydas Tinaz – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida, India
Level Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 10 July 2014

Located near Besiktas area, walking distance.
the property is neat , clean , with excellent rooms facing the city side and higher up floors looking the Bosphorus from a far distance.
breakfast is excellent and a good spread as per the internaitonal standards. the hotel is just 4km away from the convention center (ICC) thus making a meet group stay comfortable too.
the reception is mordern and fast, staff is friendly and service is excellent .
taxis are easily available from outside. ATM is right outside the hotel at a very short distance. Public transport is just outside as a bus stop.

Room Tip: go for higher floors. overlook the bosphorus
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Vikrantg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, Genel Müdür at Renaissance Istanbul Polat Bosphorus Hotel, responded to this review, 13 August 2014
Dear Guest,

Thank you for your kind feedback regarding your stay at Renaissance Istanbul Bosphorus Hotel.

We are delighted to read that you enjoyed your stay at the Renaissance Istanbul Bosphorus Hotel. We very much welcome all guest feedback, as we are constantly striving to achieve the highest standard within our hotel and its services.

We are looking forward to welcoming you back in the near future.

Kind regards,
Anil Boydas Tinaz – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 July 2014

We had two rooms because of our kids were with us. We were all amazed by quality of service and cleanliness right at the beginning. The staff are wonderful. I have read about the people of Turkey and how inviting and kind they are to foreigners. This group of staff proved it. The only draw back is the location. I knew about that before I we arrive there. The first night we walked with the kids at 11:00 pm down to center of Beskitas. It took us 15 minutes since it's downhill. I definitely recommend taking the private minibuses back. The breakfast were perfect. It has everything you can imagine with a touch of Turkish delight. The head waiter whom name I forgot, sat down with us and gave me a good review of how to get around from this location to see all the attractions of Istanbul. My wife and I are definitely planning to go back and we will stay here again. One last story. I forgot all of our passports in the safe box our room. I took a taxi back to the hotel and called them ahead of the time. They assured me that they had found the passports and once we pulled into drive way of the hotel the bell man had it ready for us. I did not miss my flight. Thanks to my driver and good people of this hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank attarfamily1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, Genel Müdür at Renaissance Istanbul Polat Bosphorus Hotel, responded to this review, 13 August 2014
Dear Guest,
Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.
It is great to receive such positive comments about our services and staff which motivate us to go above and beyond. Our highest priority is to provide our guest a memorable stay.
We always look forward to welcoming you back in the near future.
Kind regards,
Anil Boydas Tinaz – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 June 2014

I stayed at this hotel for 4 days on business. I am gold member and always try to stay within the group if possible. I got an upgrade to an amazing room. It was truly a great experience. Hotel is conveniently located with a beautiful view of Bosporus. Very clean with nice amenities.

Staff was extremely helpful including front desk, housekeepers, bellman and security people. They would really go step ahead for the guest. As soon as you arrive you feel the great hospitality.

Special thanks to Onur who was very helpful whenever i needed assistance.

Just be careful if it is raining traffic can be bad in Istanbul. Leave for the airport early.

I will be in Istanbul once a year and will be back.

Highly recommended!

Ivan N.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ivan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, General Manager at Renaissance Istanbul Polat Bosphorus Hotel, responded to this review, 7 July 2014
Dear Guest,

Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.

It is great to receive such positive comments about our services and staff. I personally shared your kind words with Onur and his manager and they were delighted to hear as well. It is great to receive such positive comments which motivate us to go above and beyond.

We always look forward to welcoming you back to our hotel.

Kind regards,
Anil Boydas Tinaz - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2014

I'd like to say thank you to the very welcoming staff Busra, she helped us a lot throughout the problems we had in Istanbul. We have received the best customer service from her. And another staff I'd really like to thank is the head of security Oguz Aksel. Thank you for managing all the extra services so well as we requested. All the hotel staffs speak fluent English and I do think it's the best choice for international traveller. The rooftop view is surely one of the best one in town. We also had the chance to try the couple massage in the hotel which wasn't expensive at all. The room is great, we stayed in the deluxe double room. The restaurant in this hotel on M1 floor has an open area which you can sit outside to enjoy the sun for meals. The food was great and I'd consider the price is also not expensive too. I'll definitely come back to this hotel when I next travel to Istanbul.

Room Tip: Try to request higher level of rooms, you'll definitely enjoy the view!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ling K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance Ist... B, General Manager at Renaissance Istanbul Polat Bosphorus Hotel, responded to this review, 7 July 2014
Dear Guest,

Thank you for sharing your recent experience at the Renaissance Istanbul Bosphorus Hotel.

We are delighted to read that the Hotel amenities and room exceeded your expectations. Our highest priority is to provide our guest a memorable stay.
I personally shared your kind words with Busra and Oguz and they were delighted to hear as well.

We are also happy to hear that you’ve enjoyed your time at our 212 Bar with beautiful Bosphorus view. I like to take this opportunity to recommend our new restaurant on the roof where you can enjoy the beautiful night view of the City.

We always look forward to welcoming you back to our hotel and to discover something wonderfully new.

Kind regards,
Anil Boydas Tinaz - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Istanbul Polat Bosphorus Hotel

Property: Renaissance Istanbul Polat Bosphorus Hotel
Address: Barbaros Bulvari No: 145 | Besiktas, Istanbul 34349, Turkey (Formerly Renaissance Istanbul Bosphorus Hotel)
Region: Turkey > Istanbul > Besiktas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #158 of 1,135 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Renaissance Istanbul Polat Bosphorus Hotel 5*
Number of rooms: 213
Official Description (provided by the hotel):
We are delighted to welcome you here at stylish Renaissance Polat Istanbul Bosphorus Hotel. Discover international excellence blended with local passion.''No matter where or why you travel, there's always something wonderfully new to be found.'' Is the integrated philosophy of Renaissance Istanbul Polat Bosphorus Hotel. Offering stunning views over the Bosphorus, the magnificent towering Renaissance Istanbul Polat Bosphorus Hotel is reflecting the modern life style norms with its architectural design. The hotel is located on the European side of Istanbul, in Besiktas, midway between the areas of Taksim and Levent, and in a walking distance to key shopping malls and Bosphorus' main boat harbor. This luxury newest addition to Istanbul hotels is designed to meet most demanding requirements of today's modern traveler, whether the trip is for business or holiday in Istanbul, Turkey. Renaissance Istanbul Polat Bosphorus Hotel offers you a comfortable accommodation with its 213 rooms accompanied by a breathtaking Bosphorus view. You can organize your successful and unforgettable events with the hotel's 11 meeting rooms which are mostly daylighted and a unique Ballroom.You can enjoy extensive food and beverage alternatives of our hotel such as Arts Restaurant with its modern cuisine and stunning design, Bar 212 where international excellence meets local passion accompanied by spectacular Bosphorus view and Living Room&Terrace with its pop in atmosphere and smells of coffee. Both fitness and spa are together at R Fitness & Spa. You can refresh your body as well as your soul. ... more   less 
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