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“Top Quality In Istanbul”

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Marti Istanbul Hotel
Ranked #246 of 1,156 Hotels in Istanbul
Certificate of Excellence
Lydd, United Kingdom
Level 6 Contributor
140 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Top Quality In Istanbul”
Reviewed 30 May 2014

We stayed at this hotel for 4 nights in February and was immediately impressed with the attentiveness of the staff at reception. Our suite (one of the Turkish suites on offer) was superbly equipped and extremely spacious.

The hotel is located just off Taksim Square and forms an excellent base from which to explore the city. Breakfast is good, the spa facilities are top notch and the gym is very well equipped. This is a 5* hotel worthy of the name. Will definitely be back.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti Istanbul Hotel, responded to this review, 2 June 2014
Dear our Guest,

Thank you for staying with us during your recent visit in February and for taking the time to send your valuable feedback.

We are pleased to know that overall you enjoyed your stay with us.

We look forward to the pleasure of welcoming you back to Marti Istanbul in the near future.

Best regards,

Ilker Senbecerir
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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457 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
Level 6 Contributor
135 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 May 2014

This is an excellent hotel. The location at Taksim is a big plus. The hotel is clean, secure and clearly a top-end place. The room was spacious, the breakfast is nice. The restaurant has a very limited vegetarian choice for dinner. Some aspects of service could be better - for example, a receptionist at check out said one should speak to the concierge for baggage handling directly, because she could not speak in Turkish! Otherwise, a fantastic experience staying here and interacting with smart staff.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoadwarriorS25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti Istanbul Hotel, responded to this review, 2 June 2014
Dear our Guest,

Thank you for taking the time to give us your thoughts and concerns on your recent stay.

We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide.

We look forward to welcoming you back to Marti Istanbul.

Best regards,

Ilker Senbecerir
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
Reviewed 25 May 2014

Our excellent tour combining a cruise with short stays in Athens and Istanbul ended on a high note at the Marti. From the well organized reception, spotless rooms and comfortable beds to the higher end toiletries we were more than satisfied. Though we had an unfortunate meal in their restaurant one evening, the hotel management cleared it up. Nearby restaurants just a block away were a delight. We would go back.

Room Tip: Our room was on a low level at the front of the hotel near the elevators but we were never disturbed...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SBotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti Istanbul Hotel, responded to this review, 2 June 2014
Dear our Guest,

We would like to thank you for staying with us at Marti Istanbul during your recent visit and for taking the time to send your valuable comments.

Although we are pleased to know that overall you enjoyed your stay with us; we are sorry for the experience in our restaurant.
We have taken note of your constructive feedback and it has been immediately shared with related departments.

Glad to hear that you would come back to Marti Istanbul and look forward to welcoming back to Marti Istanbul in near future.

Best regards,

Ilker Senbecerir
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
155 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 12 May 2014

We didn't stay at the hotel. We wanted to visit the rooftop terrace. Unfortunately the terrace is closed until further notice if I understood correctly. On the hotel's website nothing is mentioned. Very disappointing. Before you go check out if it reopened. A staff member was very friendly and showed us the terrace with the nice view. We had a drink at the bar next to the lobby. The service was mediocre and knowledge of English was poor. I would have expected more from such an "elegant" hotel. Would not recommend this location if you mainly want to visit the Historical Area.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank kybtur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti Istanbul Hotel, responded to this review, 2 June 2014
Dear our Guest,

Thank you for visiting our hotel outlets and taking the time to give us your thoughts and feedback on Trip Advisor.

As you have mentioned we have such a wonderfull Terrace Bar & Restaurant and we are very happy to serve all our guests.
Our Roof Terrace is open according to wheather conditions and we operate only for Summer Time.

We are happy to inform that our Roof Restaurant Mixo is open to serve our guests and would be very happy to see you again if you have chance to visit us.

Best Regards,

Ilker Senbecerir
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 May 2014

Pros:
spacious room
great location close to taksim and a walking distance to a taxi stand

Con: I wish the bathroom had a proper door, it has this sliding door that makes it uncomfortable for a people that are self-cautious.
The view was far from what i had expected -construction.
Ordering ice felt like a bit of a task for room service.

Otherwise, very clean, very quiet rooms. fell in love with the lobby. and their food is quite filling.

Room Tip: Ask for a room away from the construction site. but don't expect a great view.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AhmedElGamal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti Istanbul Hotel, responded to this review, 2 June 2014
Dear our Guest,

Thank you for staying with us at Marti Istanbul during your recent visit and for taking the time to send your valuable comments.
We are pleased to know that overall you enjoyed your stay with us.

We have taken note of your constructive comments concerning the service shortcomings you experienced during your stay and it is only through such feedback that we are able to improve on the luxury service we strive to provide.

Together with our team, I hope to welcome you back soon again, and provide you the finest Turkish hospitality here at the Marti Istanbul.

Best regards,

Ilker Senbecerir
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genova, Italia
Level 6 Contributor
168 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 28 April 2014

stayed four nights, during fil festival as a guest: great room, beautiful view over the city, all comforts, amazing breakfast, everybody wants to show care,attention and kindness, not more to say, a very pleasant experience. It is true they're building in front of it and work goes on 7/24, may be noisy, but i stayed at 9th and didn't hear much... the rest is flawless.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giorobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Front Office Manager at Marti Istanbul Hotel, responded to this review, 6 May 2014
Dear Guest,

Your valuable comments are greatly appreciated. We thank you for your understanding during your stay with us. We will be glad to welcome you here with us anytime, with a warm welcome. We are very happy to your experience of our beautiful hotel and amazing city was so positive.

Kindest regards from the team at the Marti Istanbul Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sintra
Level 6 Contributor
463 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed 28 April 2014

Located just next to the busiest square in Istanbul and close to hundreds of restaurants, bars and stores, this hotel is a good starting point to discover the modern Istanbul.
Is quite new but the decoration and the looks make it seem older. Staff is courteous but not very friendly, except for the Consierge who is always eager to help.
The rooms are standard 5 star without any special luxury. Toiletries are the minimum necessary and the shower was half blocked. I had to clean it myself.
Breakfast was plentiful but the fruit jams were the worst I have ever tried. Even the colours were wrong, with the strawberry jam looking yellow!
Of better quality were the breads, yogurts and turkish specialities. Coffee was just horrible.
This hotel won´t win your heart but if you get a good price the location makes it worthwhile.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Polskiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Front Office Manager at Marti Istanbul Hotel, responded to this review, 8 May 2014
Dear Guest,

Thank you for choosing Marti Istanbul Hotel whilst staying in Istanbul and thank you for sharing all your valued comments via Trip Advisor.

It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. We are delighted to know that you enjoyed most aspects of your visit especially staff attendance, found our property in a very friendly location with easy access to all Istanbul attractions and added value to your stay.

Regarding to your comment about shower blocked and fruit jam firstly let us apologies that we did not fully meet your expectation. We will consider your comment to increase the quality and the service level as Marti Istanbul Hotel management team.

We are looking forward to welcome you again at Marti Istanbul Hotel and please do not hesitate to recommend us to your family and friends.

Kindest regards from the team at Marti Istanbul Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marti Istanbul Hotel

Property: Marti Istanbul Hotel
Address: Abdulhakhamit Cad., No: 25/B | Taksim, Istanbul 34435, Turkey
Region: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #246 of 1,156 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Marti Istanbul Hotel 5*
Number of rooms: 270
Official Description (provided by the hotel):
Marti Istanbul, an elegant new five star hotel is located in Taksim, the shopping, cultural and commercial heart of the city, and also home to foremost entertainment venues and bustling nightlife. This glamorous property is within easy reach to all major historic sites and ancient bazaars, as well as a short ride to the famed Bosphorus shores. Both new and repeat visitors to Istanbul, one of the world's most exciting destinations, will find a tempting new address in Marti Istanbul HotelDesigned by internationally acclaimed interior designer Zeynep Fadillioglu, Marti Istanbul Hotel comprises 270 luxuriousguest rooms and suites spread over 11 floors . Complemented by an imposing Atrium, this contemporary structure features uniquetouches that reflect the heritage of its setting. The Hotel offers a full range of luxury services and amenities, from tastefully appointed restaurants and generous meeting facilities to an exceptional, top-floor Spa. Spa will be opened in late Autumn. ... more   less 
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