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“Booking.com reservation disregarded” 1 of 5 bubbles
Review of Dedem Hotel

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Dedem Hotel
Ranked #693 of 1,012 Istanbul B&B and Inns
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Booking.com reservation disregarded”
1 of 5 bubbles Reviewed 7 July 2013

The hotel didn't accept us despite our booking.com reservation, saying they do not accept bookings made by AMEX credit card. They didn't inform us in advance and just let us down at the front desk. We had to leave with luggages in hand, although they had spare room, they didn't want to sell it with the online price we had. Was a terrible experience and we will follow our legal rights.

Stayed July 2013
Helpful?
5 Thank OmerHaybo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 reviews from our community

Traveller rating
    2
    4
    1
    1
    4
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Families
0
2
3
2
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Aheloy, Bulgaria
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 10 January 2013

Good hotel , clean rooms , near to metrobus station - 50 meters , from the city center of Avcilar is about 15 min walk. Staff is very friendly . From hotel to historical area in istanbul is about 25 min with metrobus. Free parking .
Breakfast is poor , there is no hot milk , no fruits .
Bathroom is very small .

  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MMollov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dedem Hotel

Property: Dedem Hotel
Address: Gumuspala Mah. Nadide Sok. No:2 | Avcilar, Istanbul 34320, Turkey
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #693 of 1,012 B&Bs / Inns in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:3 star — Dedem Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Located by the E-5 side road in Avcilar district, Istanbul Dedem Hotel is just 10 km from Ataturk Airport and CNR Expo Centre. Tuyap Exhibition Centre is 6 km away.Tastefully decorated, the rooms of Istanbul Dedem Hotel - Avcilar include a flat-screen TV with satellite channels, air conditioning, minibar and a wardrobe. Private bathroom comes with free toiletries, slippers and a hairdryer. Room service is also available.Breakfast is offered in buffet style every morning at the breakfast lounge. There are many restaurants and cafés within walking distance. Tea and coffee service is also available throughout the day.Free Wi-Fi is available in all areas. The front desk is available 24/7.Istanbul Dedem Hotel is only 15 metres from the metrobus station. It is 2 km from Pelican Mall and 4 km from Torium Shopping Centre. Kucukcekmece Lake is just 800 metres away. ... more   less 
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