I love staying in hotel apartments because it's like staying at a home away from home and this place was no exception. From the first email I sent to them to checking out, I was treated like a very important guest!
Omur, the manager, is a great part of the success of this place. He was prompt with emails, very friendly, professional and was as flexible as possible with dates when I had to make last minute changes in the middle of high season! Upon arrival, he welcomed us like a guest in his own home and we enjoyed traditional Turkish hospitality while we checked in. He offered to help out with tours, getting information and gave great advice on the neighborhood. Most importantly, he upgraded us!
Our room was absolutely beautiful! We had complimentary mini muffins and wine waiting for us in the room along with personalized notes from the management. The room was spotless and very clean. Everything was in excellent condition! The bathroom was very well equipped, as was the kitchenette. The pictures are exactly what the rooms look like - just perfect!
The location was also perfect! It's down the street from the hip and happening Galata Tower where there are little cafes/restaurants, bohemian stores, supermarkets, exchange and anything you can possibly need. It's only minutes away from Istiklal Street where you can ride the historic red tram that links to Taksim square. Tunel and Sishane stations are close by and can get you connected to many areas of Istanbul (public transportation is very well organized and modern!). Our favorite part of the day was passing by a fruit store next to the hotel and picking up some of the best tasting fruits before heading back for the evening!
Staff were very friendly and helpful. Everyone did their best to to make us feel welcome and helped make our vacation great! We will definitely return there the next time we're in Istanbul, I can't recommend this hotel enough!
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