We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Shangri-La Bosphorus, Istanbul
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Free Parking
W Istanbul(Istanbul)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Restaurant
  • Room Service
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
Hotel Bosfora(Istanbul)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
La Maison Hotel(Istanbul)
View Hotel
  • Free Wifi
  • Free Parking
Reviews (830)
Filter reviews
830 results
Traveller rating
647
120
29
21
13
Traveller type
Time of year
LanguageAll languages
More languages
647
120
29
21
13
Show reviews that mention
All reviewsshang palacelobby loungebeautiful hotelin room diningview roomduty managerfour seasonsferry stationindoor poolspecial thanksperfect staysea viewturkeyasian sideold cityluxurybosphorus
FilterAll languages
Updating list...
504 - 509 of 830 reviews
Reviewed 7 July 2014

We had looked so forward to experience this magical hotel brand only to be denied access for over an hour due to celebrity wedding taking place. As the prime minister was also attending, the whole area was locked down by security men. As it was a pre Seabourn cruise overnight stay we only had limited time in which to take tour of Istanbul which we had to cancel due to delayed checkin. When we eventually were able to checkin there was no apology. The room and bathroom were magnificent. Infact the best we have ever experienced with views over Bosphorus. As we were so tired we opted to eat in first restaurant we found which was chinese cuisine. It was ok nothing special.The bar/lounge was typical of your corporate hotel and could have been anywhere in the world. Sadly there was no outside seating area which was a missed opportunity.

Room Tip: Ask if they are expecting any VIP during your visit. In which case go elsewhere
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alisonhertford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this reviewResponded 12 July 2014

Dear alisonhertford;

Thank you very much for taking time in writing the review for Shangri-La Bosphorus İstanbul.

Please accept my sincere apologies for the inconvenience you endured due to the wedding and security of protocol. On the brighter side, I am happy to know that you have enjoyed your accomodation.

I hope you may allow us welcoming you back to Shangri-La Bosphorus İstanbul to cherish you our unique Asian hospitality.

Yours Sincerely;

Vito Romeo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

nice decoration,nice large room,nice wiev but poor for special occasions like bithday celebration. there are lots of hotels in bospours which has same ot better wiev so there sould be better reasons to come back,a nice birthday celebration even ı personally asked for my husband could not able to manage so no need to go back we could not have the feeling even ı though we will have a nice surprise for my husband

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com
Thank Handeozsevinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this reviewResponded 12 July 2014

Dear Handeozsevinc;

Firstly, thank you very much for taking time in writing the review.

I am glad to hear that you liked your room. On the other hand it is disheartening to know that your experience with us was less than favourable. Your comments are very valuable for us in evaluating ourselves and identifying the areas where we may improve and will definitely be shared with Management Team.

I hope you may allow us welcoming you back to Shangri-La Bosphorus İstanbul.

Yours Sincerely,

Vito Romeo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

A superb hotel from a business point of view. Good facilities such as fast wi-fi, well equipped gym, and quick access to ferries made the business aspect that much better.Make sure you have a map if you take a taxi from the airport, as drivers were unaware of the hotel or it's position, even though it centrally located and only 30 minutes from the airport.

Stayed: July 2014, travelled on business
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this reviewResponded 5 July 2014

Dear Mark S;

Thank you for your time of reviewing us.

It is always a pleasure to hear that you enjoyed your experience with us.

We look forward to welcoming you back at Shangri-La Bosphorus İstanbul.

Yours Sincerely;

Vito Romeo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Shangri-La Istanbul is really a Shangi-La, a tranquil oasis in a bustling city. It is truly luxurious

Pros:
- Huge spaces, beautiful, if somewhat opulent design, everything is superbly crafted and feels exclusive and expensive
- At the same time, the hotel is comfortable and well designed, the rooms, the lifts, the corporate event rooms are all within easy reach and flawlessly set up.
- The swimming pool is just excellent, large and comfortable
- The location is also OK, great views of the Bosphorus, next to ferry terminal. Of course, very few things are walking distance, but this is Itsanbul :-)
- The service is just absolutely amazing, Western efficiency combined with Eastern friendliness and yet flawlessly professional
- The rooms are superb, comfortable and huge

Cons:
- The food is surprisingly bland and distinctly underspiced

Overall, truly luxurious yet practical, but with a huge price tag - for the target segment which is not looking at prices, it is an excellent choice.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Miki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this reviewResponded 3 July 2014

Dear Miki D;

Firstly, thank you very much for taking time in writing the review for the Shangri-La Hotel.

We are very delighted to hear that you enjoyed your overall experience with us. Your comments are very valuable for us in evaluating ourselves and identifying the areas where we may improve and will definitely be shared with Management Team.

We look forward welcoming you back at your next trip to istanbul.

Yours Sincerely;

Vito Romeo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

As we were visiting the Shangri-La in Istanbul as guests at a Corporate event I cannot comment on the prices involved. However I can say it is a lovely hotel to stay in and is spotlessly clean with helpful smiling staff at a wonderful site. The first room we were given only had a shower and very little space for luggage or for unpacking. The bathroom lacked flat surfaces for wash bags, make-up etc. and so we complained and the next day were given a much better room with much more space and a lovely bathroom with plenty of 'flat' space! I just have two complaints. One is that there was no long mirror anywhere in the room only the mirror at the basin in the bathroom. Secondly the bath had a very broad band of marble around it which made getting in and out rather tricky and one had to take care. I can never understand why staff always knock on the door at around 6.30 - 7 p.m. to offer a turn down service. Surely that is when most people are getting ready. I admit I forgot to put on the do not disturb sign, but if I did that no doubt I would not get the turn-down!

The restaurants in the hotel were very big but well run and the staff were all charming and helpful.
The hotel lacks a terrace which is a pity. The Four Seasons has a much better situation on the
Bosphorus and seems more of a holiday hotel perhaps. Anyway for our event this worked very well.

Room Tip: As high as possible. The fifth floor rooms have balconies, but they are very hot and unshaded.
  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Caroline v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoRomeo, General Manager at Shangri-La Bosphorus, Istanbul, responded to this reviewResponded 3 July 2014

Dear Caroline Z;

We would like to thank you for your valuable comments with regards to your stay with us.

We truly appreciate the feedback from our guests and will check your mentioned points for further improvement.

Looking forward to welcoming you again, we remain at your disposal.

Yours Sincerely;

Vito Romeo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews