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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 6
Istanbul

Reviews from our community

Poor - based on 1 review
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Reviews from our community

AA193
London
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“It all went downhill from Day 1”
Reviewed 30 December 2017 for a stay in August 2017

Upon our arrival to meet Barbaros, we were all very impressed. Barbaros is indeed a very hospitalable man, he brought us drinks and snacks after a tiring flight and assisted us to our apartment. Because my parents find it difficult climbing many flights of stairs, he was flexible enough to switch apartments to one on a lower floor, which I really appreciated. The apartment which we stayed was adjacent to Ottoman Park Hotel and was owned but Ali. Ali was also very welcoming and assured us in trying to sort the WiFi issue several times. The WiFi was the biggest flaw through our 17 day stay, and was in fact without any connection for 2 consecutive days. The apartment I would say is best suitable for 4-5 people, and becomes too overcrowded for 6 people (like in or case). The apartment was flooded with fleas everywhere which made us refrain from getting take-out or cooking ourselves. The wooden ceilings was also very disruptive as we could hear the neighbours from upstairs all night long - and had an argument with the guests upstairs for playing/screaming till 2am. With everything witnessed for the first 16 days, I would give the apartment 3.5, maybe even 4 stars (due to Barbaros’ hospitality being the most appealing). However on the day before our check-out, I received a late-night message from Ali asking us to check-out by 10:30am. I was disappointed by this as our departure was at 8:30pm and having spoken to Ali before about this, he reassured us of a later check-out so we’d have more time to finish packing. We managed to get up earlier than intended to finish packing and clean the apartment, hence saving Ali’s task of cleaning the hotel himself for the new guests and were requested to take our bags out of the room whilst the new family were checking in. The upstairs apartment at this time was vacant, but Ali did not allow us to rest there till the taxi was due to arrive. Having left with no other option we contacted Turkish Airlines to see if there was another earlier flight we could take back to London, and provided a free flight change because our original flight was overbooked and we are frequent fliers. This saved us immense time from waiting outside the apartment in the scorching summe beat. Overall, this was without doubt the worst check-out experience in my life! (After being aware of this situation, my parents would’ve taken Barbaros’ apartment on a higher floor as originally booked than the one we ended up with.)

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Apr 2018
Thank you for your nice Comment :-))))))
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Adults2
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