My Familly & I stayed for 6 nights in This hotel. I booked the luxury two bedrooms Appartment for 4 person & an infant.
Very new hotel with walking distance from Taksim square .
In my opinion, if you can't get sea view or you have big Familly , then think seriously about the apartments in their resident building.
Very high standard comfortable rooms with setting room including small kitchen and washing machine . You will be in different building served by nice small uncrowded reception. You can reach the swimming pool, gym and the spa directly since they are in the same building. And the taxi will pick/drop you in front of your building . Very special place.
The most important thing about this hotel was the staff . It seems they take reviewers criticism seriously which is good.
The staff I deal with were amazing , very helpful and nice "every one". They provide any type of help you need with smile.
We had two accident "We forget our items twice in taxis"
,and the hotel staff helped us to find the :).
First time was handmade carpet that forgot in public taxi. The hotel staff reviewed the Surveillance tape , got the plate number and called the taxi . Our carpet reached the hotels in 3 hours time.
Second time we lost vIPhone in a taxi and we find it with the help of the hotel staff in top of "find my Iphone app" .
The app will not do it alone without the hotel staff help & support in such huge city as Istanbul.
Any of these accident could ruins our vacation , however they turn to be good experience with help of the hotel staff.
If I visit Istanbul again, CVK will be my first choice always.
Thank you CVK for this amazing experience.
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