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“great location, poor service”

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Comfort Beige Hotel Istanbul
Ranked #221 of 1,031 Istanbul B&B and Inns
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“great location, poor service”
3 of 5 bubbles Reviewed 12 February 2014

Visited for one night stay last weekend. The hotel had a great location very close to Metro station in Osmanbey. However the rooms were pretty small compared to the price of the room. We would like to make reservation for the double room but couldnt so we paid more to get a the tripple room. As soons as we arrived the hotel and saw the room, we realized that it was double room, not a tripple room. There was only double bedroom and even no space for an additional bed.
So, we would like to get reimbursed but we were told by the staff member this was their standart tripple room. It was unbelievebly rude and not acceptable to sell the double room as if it was a tripple room. We could have stayed at 5 star hotel in Istanbul for this much amount of money. So, i wouldnt recommend you to stay at this hotel.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank sunny563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 reviews from our community

Traveller rating
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    9
    4
    4
    2
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3
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
Istanbul, Turkey
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

comfort beige hotel is My Second home.we Are from filand we find This lovvely hotel through booking.com. Now l see how we Are Lucky because of their service and location. Mr ahmet just superb helpful. He treat us Like king. You Can have All information from him really doing his job best.we Staying here fantastic 8 nights we want to stay longer but our job waiting for us unfortunatly. hotel breakfast opend buffe all so fressh . staff very friendly we hope to stay herre longer than 8 nights. if You need transfer contac hotel reception. When we get take transfer in mr.ahmet when we want taxi from reception call they . I Recommend comfort beige hotel hotel to everyone.

Room Tip: 502 suite room
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ahmetcal88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Beige Hotel Istanbul

Property: Comfort Beige Hotel Istanbul
Address: 19 Mayis Mah. Samanyolu Sk. No: 118, Istanbul 34360, Turkey
Region: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #221 of 1,031 B&Bs / Inns in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Comfort Beige Hotel Istanbul 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
With its comfortable and intimate design, Comfort Beige boutique hotel is located close to fashion center Nisantasi, which comprises world’s famous brands and also offers easy transportation to Taksim Square and Sultanahmet, the center of culture and history. And also Cevahir, Astoria, Trump Towers, Kanyon, Metrocity, Safir, Istinye Park and Profilo shopping centers are close to the hotel.The Comfort Beige Hotel which combines simplicity and comfort with modern patterns, is an elite alternative with its 5 storeys and 24 rooms and is designed by prominent architects firm Beyazit Mimarlik.Comfort Beige has an excellent location not only for business world but also for our guests visiting Istanbul . The rooms have orthopaedic beds, Led TV, safe deposit box, kettle for complimentary tea and coffee. All rooms are soundproof and free Wi-Fi. The bathrooms are equipped with showers. There are a business center and a conference room for 23 people where the guests may kindly help themselves with the computer, the printer and the scanner.Room service is available for 24 hours. Main restaurant serves a wide range of dishes from the Turkish cuisine. Rich buffet breakfast is served at the terrace restaurant between 08:00 am – 10:30 am.Local bars and cafes are within walking distance. Airport transfer services can be arranged upon request with an additional fee.Osmanbey, Sisli-Mecidiyekoy Metro Stations are 5 minutes of walking distance and offers direct access to famous Taksim Square which is only one stop away. Istanbul Congress and Exhibition Center is only 15 minutes of walking distance. ... more   less 
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