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“Soom rooms good”
Review of TAV Airport Hotel

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TAV Airport Hotel
Ranked #252 of 1,161 Hotels in Istanbul
Reviewed 7 October 2012

I stayed twice a few weeks ago. The first room I had was spotless and in very good condition. No window, but for a nights sleep it was perfect. However the second room was older and less clean. It was clearly a smoking room as it smelt pretty bad. It was late and I could not be bothered to ask to change. It was also quite noisy compared with the first room. The hotel is expensive - it charges by the hour. You will pay €162 for up to 9 hours.

Room Tip: If you are not a smoker, make sure to ask for a non smoking room
  • Stayed: September 2012, travelled on business
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Thank davestly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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432 - 438 of 713 reviews

Reviewed 5 October 2012

Stayed at the airside of the hotel as we had a 6 hrs transit before the next flight. Initially we just want a single room as our main purpose was to take a shower but we can't as there were 2 of us, so we ended up with the double room. Anyway, we were pleased with the room as it was quiet, clean, spacious and well equipped with toiletries, fridge, snacks, bathroom slippers and a complimentary bottle of water. Overall, it was a comfortable and pleasant stay.

  • Stayed: September 2012, travelled as a couple
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Thank JaimeT22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded 15 October 2012

Dear Guest,
Thank you for your comprehensive feedback. We are so pleased that your stay at TAV Airport Hotel matched your expectations. We are always delighted to hear our guests have enjoyed their stay.We appreciate for your time to write your review and look forward to seeing you again at TAV Airport Hotel.
Kind Regards.

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Reviewed 2 October 2012

The front desk staff were very helpful and friendly; we checked our luggage there for a few days while we flew around turkey, room was very clean and well appointed. The water temperature in the shower did fluctuate though...

Room Tip: at executive end we could hear people rolling luggage above us, maybe better on even numbered side?
  • Stayed: September 2012, travelled on business
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Thank Fimrites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded 15 October 2012

Dear Guest,
Many thanks for your kind comments. We appreciate your valuable feedback. It is our pleasure to hear our rooms were to your satisfaction and you found our staff helpful and friendly. We pride ourselves on our guest service and your positive feedback shows us that we are in the right path. We look forward to welcome you again in the near future.
Kind regards.

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Reviewed 1 October 2012

Stayed here our last night in Turkey. Flew in from Izmir and was flying out the next day. Chose hotel for that reason.

They offer a free shuttle to/from the airport. It runs ever 15 minutes or so. Check-in was easy and pretty quick. I gave her a credit card so we could charge to the room. The clerk charged it immediatly. I had wanted to pay in cash(TL) so we could use up the money we had before leaving the country. It was a bit of a problem having the credit put through so we could do that. Hopefully, the credit shows up on our credit card. The room rate was a bit high but you are paying for the easy location. You go thru security screening before entering the hotel.

The room was very clean and modern. No windows. Hardwood floors, good linens, alot of items presented for you to purchase. Bathroom was a delight as it was modern and large. Great shower with pretty tilework. Towels were ample.

The room was quiet, we slept well.

Breakfast is included in the room rate and was quite expansive.

We had drinks in the lobby bar. Service was not very good. A few of the staff were more intune to watching a sporting event on the tv than servicing the bar/restaurant. Also, it was hot in there. The a/c needed to be on or at least cooler than it was. Like another person mentioned, the staff is not that friendly.

  • Stayed: September 2012, travelled as a couple
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2  Thank HawaiiKaiGail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded 15 October 2012

Dear Guest,
We appreciate your time and effort in providing feedback to us, also for bringing some points to our attention.We take all our guest feedback very seriously and value all opinions expressed. We are very happy to hear that you have enjoyed your stay overall.
On the other hand sorry to hear the bar service wasn't to your satisfaction. We apologise for not having met your expectations on this occasion. Your precious feedbacks gives us the unique opportunity to see ourselves through the eyes of our guests and also the strength to correct our mistakes to give higher quality service in the future.
Thank you for staying with us and we sincerely hope to welcome you back again.
Kind regards.

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Reviewed 24 September 2012

Avoid staying in room 204, I could not snooze for a second because some barking dogs and workers dropping metal tubes. It sounds like a garage or something, because everything was echoing. I could not see what is going on and why the dogs are barking and tubes are being dropped because the room doesn't have a window.

Other than that, it is not a bad place at all, WI-FI is included. Small problem with the room service - there is a menu list in the room, but it doesn't say which number you have to call, so you need to get out to reception desk to ask.

  • Stayed: September 2012, travelled on business
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Thank ValterPetersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

if you are in transit btwn long flts or just want to be at airport early...TAV is it!!! Ive stayed twice after long flt to Istanbul and more flts the next day...City is too far and this is luxury property at the airport with English speaking staff , great breakfast , nice restaurant .....good care .. why suffer when this is so accessible and airport shuttle in am is a breeze.. 2 minutes max and free both ways.. everything a tired traveler needs and more .

Room Tip: havent had a bad room yet..if you need windows ask
  • Stayed: September 2012, travelled solo
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1  Thank susanrose2374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded 15 October 2012

Dear Guest,
We are deligted to hear our hotel was to your satisfaction and was what your expected from a quality hotel. We trust you had a pleasant journey to your final destination. Thank you for taking the time to write your review. Look forward to see you again in the near future.
Regards.

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Reviewed 22 September 2012

I booked this hotel because we had 6 hours between flights, and booked airside so we did not have to go through passport control. Unfortunatly when asking where the hotel was we were directed to go though passport control, and directed outside the airport to catch the shuttle bus.
This defeated the whole object of booking this hotel, which is not cheap. Could do with some directions in the airport before passport control. When we checked in the following morning there were signs for the hotel :-(

The hotel its self was great, the staff very helpful, sorted our room as were were not at airside.
Room was large and beds very comfortable.
The shuttle bus was great, leaving every 15 minutes, and there is a buffet breakfast that was plentiful.

  • Stayed: September 2012, travelled with friends
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1  Thank Goodandhard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded 26 September 2012

Dear Guest,
Thank you for your comprehensive feedback. We fully appreciate the value of your time. Every single detail at TAV Airport Hotel has been conceived to save you time. Total 131 rooms in our property serve our guests in two sections, land side and air side. Access to the 85 room landside section is situated next to the VIP Lounge in the international terminal, while the 46 room airside section is situated in the transit zone beyond passport control point in the international terminal departure level. The airside section offers hourly rates to enable you relax between flights. Both the airside and land side sections are in the walking distance, additionaly we do have shuttle bus service from the airport to the land side and back. Also there are plenty of signs in the airport for the directions to our hotel, but most the time our guests are having trouble to find it, so we placed a seperate hotel desk to give the right directions to our guests on the way to passport control points.
We appreciate your time and effort for bringing some points to our attention. We hope this information will be helpfull for our potential guests in the future.
Kind Regards.

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Additional Information about TAV Airport Hotel

Address: Ataturk Havalimani Yesilkoy, Bakirkoy, Istanbul 34149, Turkey
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #252 of 1,161 Hotels in Istanbul
Price Range: £89 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — TAV Airport Hotel 3.5*
Number of rooms: 82
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Also Known As:
Istanbul International Airport Hotel
Istanbul Airport Hotel
Airport Hotel Istanbul

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