We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very good experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Marmara Pera Hotel
Ranked #154 of 1,129 Hotels in Istanbul
Certificate of Excellence
Netherlands
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very good experience”
4 of 5 bubbles Reviewed 21 May 2013

I'm a frequent traveller to Istanbul. I usually stay at another hotel which is well known for its excellence.. However due to my usual hotel's unavailability, i picked up this hotel from my agent's list. I stayed for a week and it was a very good experience. Staff was friendly and helpful, rooms are clean and modern, the view is breathtaking, location is perfect. The breakfast area is rather small, it can get very busy, but that's all. Mikla restaurant on the top floor has a great atmosphere, amazing view but a very arrogant and plain rude manager, i'll leave that comment separately on Mikla's page on tripadvisor. The hotel itself exceeded my expectations

Room Tip: Top floors have less noise and better view
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoshNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this review, 27 June 2013
Dear Valued Guest,

Thank you very much for sharing your priceless review with us.

The Marmara Collection is a Turkish brand that expands with strong yet stabilized moves, keeping in mind that not as big as some other international chains but a real competitor with the force of unique Turkish hospitality.

We are very happy to hear you ended up with satisfaction upon your discovery of The Marmara Pera Hotel, indeed.

Whenever you or your acquaintances plan an İstanbul trip, you know where your local house is...

Warm Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,142 reviews from our community

Traveller rating
    465
    444
    146
    53
    34
See reviews for
141
358
81
269
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Tervuren, Belgium
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 18 May 2013

The Marmara Pera was probably a gorgeous hotel in its heyday. Unfortunately, it is showing its age and it's service does nothing to compensate.

We checked in at 8 in the morning and our room, understandably, was not ready. However, when we came back at 4, we were given our key and entered a room that still was not ready. The bed was made but had obviously been slept in, the trash hadn't been emptied and the carpet had not been vacuumed. A call to reception got us no where so my husband tracked down someone personally. After the employee came up to see the condition of the room, we were moved to a smaller room on the backside of the building. Eventually, the person from reception who checked us in came up and told us our new room was an upgrade because it overlooked the Golden Horn (that could be true if you were up higher but on the 8th floor, all we could see was an abandoned building across the street). He told us he would send someone up with our new keys. After waiting 30 minutes, my husband, again, went down to the lobby to retrieve them. The man at reception, the same one who told us we had been upgraded, tried to give him keys for the room we had abandoned. Needless to say, we spent the first night expecting someone else to be given our room!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenn_in_Belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this review, 30 June 2013
Dear Valued Guest,

Thank you very much for sharing your experience with us.

As The Marmara Pera Hotel Management, we care about our guests' ideas.
You may be sure that your message is delivered to all related departments and will be taken to consideration based on the information you have shared.

In life, there are times that the harder you try, the bigger you fail and at those times, I remind myself of Murphy's Law: "Anything that can go wrong, will go wrong."

I would like to apologize for this upset occurence.

We would be honoured if you prefer The Marmara Pera for your next stay for a better experience.

Kind Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 17 May 2013

Location: 2 minutes on foot from the main commercial street.
View: Both ocean view and city view.
Soundproofing: Not so good, earplug recommended.
Shower: hot water inconsistent
Facility: Gym on -2 floor and pool on 19 floor

Room Tip: Try to get rooms on the higher floor.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lord_cage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this review, 28 June 2013
Dear Valued Guest,

We would like to thank you for your neat and to-the-point review.

Our Superior Rooms have either City or Golden Horn View; you may choose the places you will visit the other day, from your room.

We really care about our guests in The Marmara Pera and we supply earplugs at reception.

It is a pleasure for us to host you in our property once again.

Warm Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 May 2013

Don't let the road works outside put you off, this is still a nice hotel with top notch restaurants. Take ear plugs while the underpass is being installed under the main square outside - the inconvenience now may help solve the horrendous road jams in the future.

Reception fairly efficient at sorting out my booking problem, however my colleagues experienced a number of difficulties - smoking rooms instead of non-smoking, rooms which were very noisy, one was even asked to move for no particular reason though on the plus side they got a better view. Bathrooms are a little tired but you can't fault the service and quality at breakfast.

Loved the location with shops and restaurants nearby there's a trendy restaurant on the top floor and on the ground floor which is great to watch the world go by over a drink or a very civilised lunch menu, Starbucks for those needing a familiar 'fix' can be found just outside as well. For the non-foodies out there a McDonalds is next door though I can't see why you would want to as there is so much good food to be had a short walk from the door. A conveniently located taxi office sits next to the hotel which explains the number of parked taxis outside turning down your fare.

Room Tip: Aim high to avoid street noise 7 or above
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kelmchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this review, 28 June 2013
Dear Valued Guest,

Thank you very much for taking the time to share your ideas with us.

Depending on your comment, I would like to point out that you stayed in our 5-Star hotel at the Taksim Square, The Marmara Taksim.

Since we are a big family of 6 hotels and 3 residences, we are glad to hear your satisfaction with The Marmara Collection.

Please let me kindly remind you that, you are always more than welcome to any of our properties.

Kind Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canakkale, Turkey
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 14 May 2013

Although this is the same group as the Marmara Taksim, the quality and standard of service was far below the Marmara Taksim. Reception staff tend to answer the phone when they are in the middle of serving you!! Really annoying.
They charge for parking despite seeing my car in the street most days!! I can park in the street myself.
The rooms were small, even my colleague complained and he was on his own. I had booked a triple room, it was a real squeeze to get a 3rd bed in, left no room to move!!
They advertise well but do not live up their claims, the photos look good but not realistic.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavidIDBennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this review, 28 June 2013
Dear Valued Guest,

Thank you very much for taking the time to share your ideas with us.

The Marmara Pera is a four-star lifestyle hotel and our standard rooms which are called as Superior City View rooms have a decent size of 19 square-meters, yet we advise our guests that the rooms are convenient for double use.

There is a parking lot at the basement of the hotel and whenever it gets fulled, we use our outer parking lot which is in front of the hotel. Please be kindly informed that the road you may have left your car is not allowed for parking and there was a high probability that it would be removed by policemen.

On your next trip to İstanbul, we would like to show you a better The Marmara experience, if the chances are given.

Kind Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 13 May 2013

We had a good experience at this hotel. Rooms are comfortable although bathrooms are relatively small. Breakfast is sizable and the staff is nice. Very nice rooftop bar with great views! Location is excellent - right off the big shopping street in Beyoglu and near the Tunel. Lots of restaurants and bars nearby as well. I would stay here again on my next trip to Istanbul.

Stayed April 2013, travelled with friends
Helpful?
1 Thank Zoe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this review, 28 June 2013
Dear Valued Guest,

Thank you very much for taking the time to visit Trip Advisor and share your comment with us.

In The Marmara Pera, the location is 5-star, view is 5-star and the most importantly, the service always aims to be 5-star. We would like to believe that these items above cover our lacking star.

It is a joyful moment for us to hear your satisfaction with The Marmara Pera Hotel.

Hope we will be your choice again on your next visit.

Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 12 May 2013

Terribly consistent bad service from when we stepped out of the taxi to enter until we left. Rude front desk staff where you feel you are at the grand bazaar negotiating your way in and out. Other service staff are sparse if at all.
Good quality breakfast is the one positive element.
Rooms overlook noisy carpark and clubs.
Pool as advertised on rooftop only open to 6pm.
Not recommended for business or leisure. Good maybe if you are on a discount cruise ship tour holiday.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Scottjmcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this review, 28 June 2013
Dear Valued Guest,

Thank you very much for your sharing your ideas with us.
Your feedbacks matter to us and please be kindly informed that your comment is shared with all departments.

Friendliness is one of our must-haves as The Marmara Pera staff. I would like to apologize on behalf of my colleagues if you have such an unpleasant experience with our team.

Please do not hesitate to contact me on bschwindt@themarmarahotels.com for your upcoming stays so that I can arrange a quiet room for you and welcome you, myself.

Yours sincerely,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Istanbul hotels
Sultanahmet
Celal Sultan Hotel
Celal Sultan Hotel
#167 of 1,129 in Istanbul
4.5 of 5 bubbles 725 reviews
Sisli
Hilton Istanbul Bosphorus
Hilton Istanbul Bosphorus
#128 of 1,129 in Istanbul
4.5 of 5 bubbles 2,439 reviews
Beyoglu
The Marmara Taksim
The Marmara Taksim
#94 of 1,129 in Istanbul
4.5 of 5 bubbles 1,183 reviews
Show Prices
Show Prices
Show Prices
Beyoglu
Radisson Blu Hotel, Istanbul Pera
Sultanahmet
Levni Hotel & Spa
Levni Hotel & Spa
#17 of 1,129 in Istanbul
5.0 of 5 bubbles 1,995 reviews
Show Prices
Show Prices
Show Prices

Been to The Marmara Pera Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Marmara Pera Hotel

Property: The Marmara Pera Hotel
Address: Mesrutiyet Caddesi Tepebasi, Istanbul 34430, Turkey
Region: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#116 Business Hotel in Istanbul
#119 Luxury Hotel in Istanbul
#155 Romantic Hotel in Istanbul
#180 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Marmara Pera Hotel 4*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Traveltool, S.L.U. and HotelQuickly so you can book your The Marmara Pera Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marmara Pera Istanbul

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing