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“Great Hotel in an Amazing location”

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The Marmara Pera Hotel
Ranked #177 of 1,163 Hotels in Istanbul
Certificate of Excellence
Reviewed 29 May 2013

A group of friends and I recently stayed at this hotel and had an amazing time. The added bonus was the rooftop bar that was open till 2am, with a friendly bartender that made the best drinks in Istanbul! The room service could have been better, as they forgot to replenish towels and other items during our stay. I loved the convenience of walking to taksim square or the busy streets. I will defiantly stay here again. The hotel staff was friendly and knowledgeable.

Room Tip: choose rooms in the upper floor the view is amazing!
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  • Stayed: May 2013, travelled with friends
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Thank laylam149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this reviewResponded 26 June 2013

Dear Valued Guest,

Thank you very much for your wonderful comment and choosing The Marmara Pera in the first place.

To keep up with the never-ending change winds of İstanbul, we periodically update our visual concierge and train our staff; I am glad we were helpful to you.

Why don't you plan another visit to The Marmara Pera during winter season to try the heated pool with the best view of the city?

Worths considering...

Warm Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera

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508 - 514 of 1,206 reviews

Reviewed 28 May 2013

We stayed here but you may use the roof top free of charge for a beautiful 360 view of Istanbul, Turkey (European side). Great hotel, small rooms, good food, excellent staff! Super location, we were able to walk to most of the events and sights.

Room Tip: view of the Bosphorus
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  • Stayed: April 2013, travelled on business
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1  Thank OntarioBailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this reviewResponded 26 June 2013

Dear Valued Guest,

Thank you very much for your compact yet explanatory comment.

Our rooftop area works like a museum, one particular snapshot of the city that is not so easy to forget.

We are organizing some minor changes in room decorations, you shall return and evaluate us.

Sincerely,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2013

Anyway, long story short, the hotel has problems charging my Amex card and the whole process just so annoying since the card is perfectly ok to use...so all those troubles just because they don't know how to charge Amex cards...not to mention the staff calling us our room number instead of our names...just really bad training here...

Room Tip: Higher level, lower level one it's very noisy...
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  • Stayed: May 2013, travelled as a couple
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2  Thank wenyijessica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this reviewResponded 27 June 2013

Dear Valued Guest,

Thank you very much for taking the time write down your ideas.

As The Marmara Collection, we accept Visa, Mastercard, Diner's Club and American Express as credit card types and our staff is trained in their first week for the appropriate usage of Point Of Sale machines. However, due to the rare membership of American Express in Turkey, it is unfortunate that problems may occur from time to time. I would like to apologize on behalf of my team for this convenience.

Hope you will give another chance for a better The Marmara experience.

Sincerely yours,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2013

We went there in may 2013 for four days to discover Istanbul. The location in the heart of the city is great if you want to have party, party, party. Good breakfast and amazing view from the top of the building. Drawbacks on our trip were the disco next to the hotel that made it hardly possible to sleep on the 16th floor, that the bar on the rooftop that was not opened yet and the pool that was not meeting the expectations from the Internet pictures. Inventory for sure saw better days.

Room Tip: The higher the better, book view to Bosporus.
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  • Stayed: May 2013, travelled on business
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2  Thank Edelweisbewunderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this reviewResponded 27 June 2013

Dear Valued Guest,

Thank you very much for your feedback, it surely is very important for especially myself and my colleagues.

Beyoğlu is the most famous part of the city in terms of entertainment. Being at the heart of the city has its inevitable pros and cons. One of the cons is the noise effect due to the fact that the clubs have the permission to play music until 3 a.m.

On the other hand, we are glad to hear your satisfaction with our breakfast buffet and the hotel.

The great news is yet to come: The rooftop bar is now open and ready for you!

Kind Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera

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Reviewed 21 May 2013

I'm a frequent traveller to Istanbul. I usually stay at another hotel which is well known for its excellence.. However due to my usual hotel's unavailability, i picked up this hotel from my agent's list. I stayed for a week and it was a very good experience. Staff was friendly and helpful, rooms are clean and modern, the view is breathtaking, location is perfect. The breakfast area is rather small, it can get very busy, but that's all. Mikla restaurant on the top floor has a great atmosphere, amazing view but a very arrogant and plain rude manager, i'll leave that comment separately on Mikla's page on tripadvisor. The hotel itself exceeded my expectations

Room Tip: Top floors have less noise and better view
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  • Stayed: May 2013, travelled on business
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2  Thank JoshNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this reviewResponded 27 June 2013

Dear Valued Guest,

Thank you very much for sharing your priceless review with us.

The Marmara Collection is a Turkish brand that expands with strong yet stabilized moves, keeping in mind that not as big as some other international chains but a real competitor with the force of unique Turkish hospitality.

We are very happy to hear you ended up with satisfaction upon your discovery of The Marmara Pera Hotel, indeed.

Whenever you or your acquaintances plan an İstanbul trip, you know where your local house is...

Warm Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera

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Reviewed 18 May 2013

The Marmara Pera was probably a gorgeous hotel in its heyday. Unfortunately, it is showing its age and it's service does nothing to compensate.

We checked in at 8 in the morning and our room, understandably, was not ready. However, when we came back at 4, we were given our key and entered a room that still was not ready. The bed was made but had obviously been slept in, the trash hadn't been emptied and the carpet had not been vacuumed. A call to reception got us no where so my husband tracked down someone personally. After the employee came up to see the condition of the room, we were moved to a smaller room on the backside of the building. Eventually, the person from reception who checked us in came up and told us our new room was an upgrade because it overlooked the Golden Horn (that could be true if you were up higher but on the 8th floor, all we could see was an abandoned building across the street). He told us he would send someone up with our new keys. After waiting 30 minutes, my husband, again, went down to the lobby to retrieve them. The man at reception, the same one who told us we had been upgraded, tried to give him keys for the room we had abandoned. Needless to say, we spent the first night expecting someone else to be given our room!

  • Stayed: May 2013, travelled with family
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2  Thank Jenn_in_Belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this reviewResponded 30 June 2013

Dear Valued Guest,

Thank you very much for sharing your experience with us.

As The Marmara Pera Hotel Management, we care about our guests' ideas.
You may be sure that your message is delivered to all related departments and will be taken to consideration based on the information you have shared.

In life, there are times that the harder you try, the bigger you fail and at those times, I remind myself of Murphy's Law: "Anything that can go wrong, will go wrong."

I would like to apologize for this upset occurence.

We would be honoured if you prefer The Marmara Pera for your next stay for a better experience.

Kind Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2013

Location: 2 minutes on foot from the main commercial street.
View: Both ocean view and city view.
Soundproofing: Not so good, earplug recommended.
Shower: hot water inconsistent
Facility: Gym on -2 floor and pool on 19 floor

Room Tip: Try to get rooms on the higher floor.
See more room tips
  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lord_cage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicun S, Guest Relations Manager at The Marmara Pera Hotel, responded to this reviewResponded 28 June 2013

Dear Valued Guest,

We would like to thank you for your neat and to-the-point review.

Our Superior Rooms have either City or Golden Horn View; you may choose the places you will visit the other day, from your room.

We really care about our guests in The Marmara Pera and we supply earplugs at reception.

It is a pleasure for us to host you in our property once again.

Warm Regards,


Biçun Schwindt
Guest Relations Manager
The Marmara Pera

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marmara Pera Hotel

Address: Mesrutiyet Caddesi Tepebasi, Istanbul 34430, Turkey
Region: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#115 Business Hotel in Istanbul
#121 Family Hotel in Istanbul
#137 Luxury Hotel in Istanbul
#154 Romantic Hotel in Istanbul
Price Range: £55 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marmara Pera Hotel 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Marmara Pera Istanbul

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