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“Comfortable Hotel In Great Location”
Review of Point Hotel Taksim

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Point Hotel Taksim
Ranked #170 of 1,173 Hotels in Istanbul
Certificate of Excellence
Reviewed 5 March 2014

We stayed for 11 nights in Feb at Point Hotel Taksim. The hotel is located very close to Taksim and Istikalal Street (10 min walk). Hotel was comfortable clean and with usual amenities (I would give it 4*, certainly not a 5* property). We picked a Deluxe Room with city view via Agoda but there wasn't much of the cite view, it was another old looking building right in front of the window with no view. It also stank a bit when you opened the window. Room was also a bit small than I expected.

Breakfast on the 9th floor was great, had a good selection and a wonderful view of the Bosphorous from the balcony.

Service level of the staff was also good barring a few exceptions. They were polite and attentive. This was reflected in one incidence where the TV which was mounted on the wall in our room fell down. The hotel offered us to complete our trip in a junior suite at no extra cost which was exactly how a top hotel should have reacted. I think there is a need to upgrade the rooms as they seem dated and the hotel has the potential to become top class given its location and neighbours (the hotel is in general vicinity of other top properties such as Grand Hyatt, Divan and Intercontinental).

Pros
Location (very close to Taksim, Dolmabache Palace)
Front desk staff was efficient
Breakfast on 9th floor
Next to Havatas bus stop point (which is very convenient to go to/from Ataturk airport)

Cons
Deluxe room need upgrade. They are clean but seem outdated in their décor.
House keeping staff need to pay some attention to detail. They kept on forgetting stuff to replenish like water bottles, tissue boxes etc. Shouldn't have to remind for these things.

Overall, a pleasant stay at the hotel and will definitely consider it again on our next trip.

Tip
Stay in a junior suite if you can
Avoid taking cabs from across the street next to Faros restaurant (got conned two times). Ask the hotel staff to book a cab from the official taxi stand which is right next to the hotel entrance. Have a general idea of taxi fares, you can print it out online as a reference.

Room Tip: Please see my comments above. Avoid room no 30s on each floor like 330,430,530.. there is no view.
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  • Stayed: February 2014, travelled as a couple
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2  Thank TravelJunkieDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Point_Barbaros, Konuk İlişkileri Müdürü at Point Hotel Taksim, responded to this reviewResponded 14 March 2014

Dear Guest,

Thank you very much for your detailed comment. We are sure that your comment will be of great help for our future guests. We are glad that you enjoyed our Junior Suites and we are sorry once again for the incident. It motivates us a lot when we hear good comments about our service level and also we are happy that the location and the havataş bus was convenient enough for you. We have just recently earned a 5 star rating and we are doing more refurbishments every day. We hope that if you visit us once again, your opinions will change.

Best regards

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Reviewed 6 February 2014

Even we had reservation for 2 people when we asked to stay 3 people 1st they offered us their junior suite but it was out of our budget then they put extra bed in our room with reasonable price.It was great because we had much money to spend in new year eve:)).After that we felt we are at right place and left with pleasure :))Great motto.When we asked concierge assistance about excursion we find them really pleased and wise about the city so they organize our new year party which was very nice and funny.We would like to thank especially to Ezgi and our buddy Mehmet ; see you next year...

Room Tip: better if you stay at city side.
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  • Stayed: December 2013, travelled with friends
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1  Thank haljazyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Point_Barbaros, Konuk İlişkileri Müdürü at Point Hotel Taksim, responded to this reviewResponded 6 March 2014

Dear Guest,

First of all thank you for your precious opinions. We are pleased to hear that you enjoyed the hotel. Your opinions will lead us to a better quality of service. We wish your contentment will be permanent. Hope to see you again in the near future.

Best Regards.

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Reviewed 4 February 2014

Point hotel is great place with all the amenities one would expect. Nothing really to fault at all, just that the place lacks a uniqueness or any charm. Other than that full service and generally attentive staff. Restaurant on top also has a fantastic view.

  • Stayed: December 2013
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Thank LoSalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Point_Barbaros, Konuk İlişkileri Müdürü at Point Hotel Taksim, responded to this reviewResponded 6 March 2014

Dear Guest,

First of all thank you for sharing your precious comments with us. We are glad to hear about your contentment about the service and the staff of Point Hotel. Sorry to hear that you did not feel the hotel was charming. We hope to see you in our hotel once again and maybe this time we can get some of your specific ideas and opinions about the uniqueness.

Best Regards.

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Reviewed 18 January 2014

It's not the best location i.e. Taksim if you want to see the Turkish Heritage. The area of Taksim lacks the family touch ambience hence old city is a much preferred location. Taking about the Point Hotel the staff is extremely friendly and the hotel services may not be supreme but they are good enough. The reception welcomes the guests with a turkish delight, the breakfast variety is excellent, the room size and comfort is pretty good. The onsite gym is bit disappointing. Overall the hotel is good but the location is bit disturbing.

  • Stayed: May 2013, travelled on business
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1  Thank iimz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Point_Barbaros, Konuk İlişkileri Müdürü at Point Hotel Taksim, responded to this reviewResponded 6 March 2014

Dear Guest,

First of all thank you for precious opinions. Your opinions will lead us to improve ourselves. We can tell you that the on-site gym is currently under construction and will be ready in the near future. Sorry to hear that you would prefer the Old City over Taksim, but if you change your mind or if you want to stop by and have a coffee in Taksim, you are always welcome.

Best Regards.

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Reviewed 17 January 2014

this is a great hotel with a great location. the area where the hotel is very quiet, yet it is very near taksim square. the rooms are excellent and the terrace bar has a fairly good view of the bhosporus. the staff were very professional and friendly, except one lady at the reception but i guess she was having a bad day.

  • Stayed: February 2013, travelled on business
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Thank Bybassios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Point_Barbaros, Konuk İlişkileri Müdürü at Point Hotel Taksim, responded to this reviewResponded 6 March 2014

Dear Guest,

First of all thank you for sharing your precious comments with us. We are really happy about your contentment about the service and the staff of Point Hotel. If you want to visit Taksim once again or miss the view from our terrace, we would be more than happy to see you in the near future.

Best Regards.

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Reviewed 10 December 2013

The hotel is great, rooms are very spacious and could have a good "value for money" rating. Staff is very friendly. hotel is located in the city centre (Taxim Place) with a metro station very near of it (the Kabatas F1 route that is actually a teleferic line with two places that are connected with it), after which the connection with tram could move you everywere. The 9th floor breakfast is good also, with very good view.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank George2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

For the last eight years I always try to stay here on short personal or business trips to Istanbul. Lovely service and great location. As good as home. Try it and be addicted. Breakfast is on the top floor which has a great view. From reception to room service, what an outstanding service!

Room Tip: Choose higher floor
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  • Stayed: September 2013, travelled on business
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Thank HDS-522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Point_Taksim, Guest Relations at Point Hotel Taksim, responded to this reviewResponded 16 December 2013

Dear Guest,

First of all thank you for your precious comments. We are pleased you enjoyed the hotel. Your opinions will lead us to a better quality of service. We wish your contentment will be permanent. We thank you for your recommendations. Hope to see you in near future.

Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Point Hotel Taksim

Address: Topcu Cad. No:2, Istanbul 34437, Turkey
Region: Turkey > Istanbul > Beyoglu , New City / Taksim
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#75 Spa Hotel in Istanbul
#96 Business Hotel in Istanbul
#133 Family Hotel in Istanbul
#133 Luxury Hotel in Istanbul
#163 Romantic Hotel in Istanbul
Price Range: £63 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Point Hotel Taksim 5*
Number of rooms: 233
Official Description (provided by the hotel):
Point Hotel Taksim is a 5 star business hotel located at the heart of the city, within 5 minutes walking distance to Taksim Square and Istiklal Avenue, which are famous for shopping, social activities and sightseeing. Point Hotel Taksim is also within walking distance of the Congress Valley including the biggest congress center of the city named Lutfi Kirdar Convention and Exhibition Center (ICEC). Sultanahmet and Old City, which include the main sightseeing attractions, are 4 kms away and easily accessible with car or public transport. Our hotel has a modern design, enriched with photography of worldwide famous photographer Ara Guler. The hotel has 233 rooms which includes 48 Executive Rooms and 19 Executive Suites. Wireless internet is free of charge throughout the hotel. There is also a comfortable Executive Lounge with a great view for our Executive Room or Suite guests. Our accommodating guests can enjoy Point Spa free of charge including Steam Room, Sauna, Indoor Pool and Turkish Bath. Our View Point Restaurant has a unique Bosphorus view, offering breakfast, lunch and dinner. There is also a Japanese Restaurant on the ground floor with repeating Japanese guests. ... more   less 
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Also Known As:
Point Hotel Istanbul

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