After more than 20 hours flight, we really wanted to have nice rest at the hotel. However when we turned up to the hotel, we were told that hotel was fully booked even though we made a booking few month ago. The staff tried to relocate us to their partner hotel called Septimum Hotel and offered free airport transfer which we didn’t really need. We didn’t mind relocating to other hotel if we were upgraded however we found out that room rate for the hotel they offered was way cheaper than Blu Hotel. We asked for refund as we didn’t want to stay the hotel they offered however they refused as the booking was made through travel agent.
After negotiation finally they offered a room at their hotel for us. At the beginning they said they were fully booked though. We didn’t want this issue especially we were extremely tired after long flight.
Room itself was not very big but just right size, clean and modern. Location was great, right at Gulhane tramvay station. Breakfast was yummy too. If we didn’t have the issue, we would give them more high score.
- Official Description (provided by the hotel):
- Blu Hotel Istanbul is located at the center of old city and only a few minutes walk to Hagia Sophia , Topkapi Palace , Blue Mosque , Basilica Cistern , Galata Bridge and Spice Bazaar. Grand Baazar is 10 minutes walk and with our convenient location you are in the middle of everything at old city Istanbul.to Blu H ... more less
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