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“Unfortunate Experience”
Review of Blu Hotel Istanbul

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Blu Hotel Istanbul
Ranked #503 of 1,181 Hotels in Istanbul
Reviewed 18 May 2014

After more than 20 hours flight, we really wanted to have nice rest at the hotel. However when we turned up to the hotel, we were told that hotel was fully booked even though we made a booking few month ago. The staff tried to relocate us to their partner hotel called Septimum Hotel and offered free airport transfer which we didn’t really need. We didn’t mind relocating to other hotel if we were upgraded however we found out that room rate for the hotel they offered was way cheaper than Blu Hotel. We asked for refund as we didn’t want to stay the hotel they offered however they refused as the booking was made through travel agent.
After negotiation finally they offered a room at their hotel for us. At the beginning they said they were fully booked though. We didn’t want this issue especially we were extremely tired after long flight.

Room itself was not very big but just right size, clean and modern. Location was great, right at Gulhane tramvay station. Breakfast was yummy too. If we didn’t have the issue, we would give them more high score.

  • Stayed: March 2014, travelled as a couple
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3  Thank DancingTramper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 - 40 of 106 reviews

Reviewed 4 May 2014

If it were not for the creepy owner aggressively hitting on my friend, I would give it 4 stars. The location was perfect (walking distance to all the major sites), breakfast was good and plentiful and the dinner we had was very good. The staff was ok. Really attentive the first couple days, but ended up ignoring us the remainder of our stay but maybe it has something to do with the owner being shot down by my friend. Could have been a much nicer experience without that hassle.

  • Stayed: April 2014, travelled with friends
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1  Thank Laurel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluHotelistanbul, Yönetici at Blu Hotel Istanbul, responded to this reviewResponded 11 September 2014

Dear Guest,

First of all, thank you for your review and to take the time to let us know but, unfortunately, we cannot accept that because our boss was not here in May and April so there is some mistake and we do not accept this attack.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

I found great price last minute ,very good location very good price,clean very cental,staff very polite,water every day ,good breakfast ,if I will came back in istanbul Iwill came back in this hotel,many restaurant near ,5 minutes to blue mosque ,the tram stops very near to go to grand bazar ,to spice bazar

  • Stayed: April 2014, travelled as a couple
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Thank luigi l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

The hotel is very well located and has an efficient team.
The hotel is near the Blue Mosque, Topkapi Palace, Hagia Sophia, and transport.
The rooms are clean and comfortable.
Meals served in the restaurant of the hotel are excellent.
I recommend this hotel.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Mustafa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Booked last minute via Trip Advisor, deal offered via site as noted. All worked smoothly, arrival and shuttle organized at the hotel which I strongly recommend. The restaurant serving breakfast, offers 15% discount for guests for extras (meals) inclusive of espresso/cappuccino as only filter coffee is included with free breakfast. The service was very attentive, friendly and great. Staying in the old town of Istanbul for the first time, gives a special touch of a real feel of Istanbul. Looking forward to return soon! Thank you BLU!

Room Tip: Higher the quieter...Floors 2-6
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  • Stayed: April 2014, travelled with friends
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1  Thank TravelKat22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Located in a great spot in the old town surprised us and gave us a great time of three days.
The room was large and clean. Breakfast was excellent. The team helped with any questions and the hotel manager was just wonderful. Evident that all these features were first-class professional management.

  • Stayed: April 2014, travelled as a couple
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Thank Ariel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014

The hotel location is excellent. It is walking distance to Topkapi Palace, Sultanahmet and Eminonu. There is a train station about 5 mins walk from the hotel ground. The restaurant is located on the ground floor. You need to take stairs to the first floor for check-in and use elevator to reach your designated room.

The room size is on the small side but it is very trendy and clean. The interior design is very cool. The way they put shower, toilet, and washing area in such a small place is smart. The bed was comfortable. Wifi worked quite perfectly. Even though the hotel is next to train railway and busy area, the noise was kept at minimum. The train does not start till 6AM, so it was fine for us. All hotel/restaurant staff were friendly and helpful.

Buffet breakfast starts at 730AM and the menu is complete. They have many different kinds of juices, eggs, bread, sausages, fruits, veggies, yoghurt, and others. Hotel guests receives discount eating at the restaurant. The hotel can arrange private transfer or taxi to the airport. Since there is no public street in front of the hotel (only railway), the taxi has to follow the train schedule. It was quite funny watching our cab driver kept moving the car to avoid the train passing by. Overall, I recommend this hotel if you wish to stay around old town Istanbul.

  • Stayed: March 2014, travelled with family
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1  Thank coolden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blu Hotel Istanbul

Address: Hudavendigar Caddesi No:5 | Sirkeci, Fatih, Istanbul 34110, Turkey (Formerly Faros Hotel Sirkeci)
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #503 of 1,181 Hotels in Istanbul
Price Range: £139 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blu Hotel Istanbul 4*
Number of rooms: 17
Official Description (provided by the hotel):
Blu Hotel Istanbul is located at the center of old city and only a few minutes walk to Hagia Sophia , Topkapi Palace , Blue Mosque , Basilica Cistern , Galata Bridge and Spice Bazaar. Grand Baazar is 10 minutes walk and with our convenient location you are in the middle of everything at old city Istanbul.to Blu H ... more   less 
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