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“Excellent hotel and friendly staff - Highly recommended”
Review of Klas Hotel

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Klas Hotel
Ranked #678 of 1,160 Hotels in Istanbul
Reviewed 13 May 2014

I would strongly recommend Klas Hotel for it's professional staff, friendly atmosphere, and the good service that we got through out our stay. One thing that you will definitely enjoy the most is there amazing breakfast buffet.

I preferred the location of the hotel over Sultanahmet, it's calm, quite close to all the key attractions and the tram stop is only 2 mins away from the hotel which makes everything very accessible.

A big thank you to Lale for all her help in planning our days in Istanbul and making our trip a memorable one. We will definitely chose Klas again for our next vacation.

  • Stayed: February 2014, travelled as a couple
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Thank Wass_TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 - 76 of 406 reviews

Reviewed 29 April 2014

We stayed in this hotel on our company trip and everybody (group of 16 people) really liked it. The staff was very helpful and even though we arrived after 10pm we still got dinner. The breakfast buffet was huge, the food was delicious. The rooms were clean but fairly small, which didn’t bother us as we were out and about most of the time. The location is very good, all the sights in the old town are in walking distance. I would stay in this hotel again!

  • Stayed: April 2014, travelled on business
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Thank BrigiC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Our group of 8 people stayed here for 3 nights. The rooms are incredibly small and cramped. We could not use the safe in the room because the key could not be found. On the bright side, the breakfast included has been fantastic with a huge array of breads, cheeses & meats, eggs, soups & salad. That has been a real treat. The sauna is spacious and a welcome end to each days activities. Staff have been helpful and friendly.

  • Stayed: April 2014, travelled with friends
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1  Thank Consultcinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

I paid for a double room with lastminute.com, then arrived and was told I did not have a booking. Approximately after 5 hours of standing in the reception area, I was offered a single room and told that is all they had. I was given no alternate room for the following night either. I was not given a refund for the difference in double and single room and nor was I given any compensation for the stress and disturbance to my plans that evening.

During my stay I was told by the staff that this happens often, the management pretend to not have a booking, allow over bookings, take payment for higher a bigger room, but give a smaller room. Unfortunately this hotel deceives its occupants. The single room did not have any space to move.

It could be you next, I would not trust them. Lastminute.com have not done any justice either as they did not help to get my money back, not even the difference between the double and single room at the very least. I would never return nor book with lastminute.com again.

Room Tip: Do not book here, you could be next to be deceived by paying for a large room, but being given a sma...
See more room tips
  • Stayed: May 2013, travelled solo
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3  Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

We arrived and were shown to a room on the third floor 322, totally unnacceptable small bed against a wall, so one person would have to climb over other person to get into bed, went to complain to very grumpy unhelpful reception who showed me to another room exactly the same, eventually showed me to another room, filthy carpet, 4ft bed, bathroom minute ,had to squeeze
round door to get into shower which was covered in black mould, again complained at reception who told us this was the only room available.
Only 3 coathangers and no hanging space or draws, asked for an iron was told hotel doesnt keep irons( there would not have been room to put up an ironing board in the room.
the hotel was nothing like the pictures on the website.
My advice DO NOT STAY HERE !!!!

  • Stayed: March 2014, travelled as a couple
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6  Thank chris f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

We stayed at Klas Hotel as a couple and we really loved it. Great staff, super clean, perfect breakfast etc. It will take pages if I mention all the details. We will definetely book Klas Hotel again in the future. I am sure you will not be in a regret if you try to stay there. Perfect choice, that's it !!!

  • Stayed: February 2014, travelled as a couple
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1  Thank Omer3334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

Its a wonderfull hotel and very nice service, everyone is very kind love it a lottt!!!!!! If we ever go back to istanbul we will check in it. Very clean very kind very beautiful very classy, amazing just amazing awsome!!!

  • Stayed: March 2014
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Thank Neematallah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Klas Hotel

Address: Harikzadeler Sok. No 48 | Laleli, Istanbul 34470, Turkey
Region: Turkey > Istanbul > Grand Bazaar
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#175 Business Hotel in Istanbul
#396 Luxury Hotel in Istanbul
Price Range: £27 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Klas Hotel 4*
Number of rooms: 129
Official Description (provided by the hotel):
4* Hotel accommodation services ... more   less 
Reservation Options:
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Also Known As:
Klas Hotel Istanbul

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