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Ramada Plaza Istanbul City Center
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Reviews (536)
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All reviewsmetro stationrooftop poolroom servicegreat hotelsuperior roomnon smokingminutes walkinghouse keepingguest relationsturkish bathrooms are comfortablemini barcomfortable stayturkeyistiklal streettaksimosmanbey
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137 - 142 of 536 reviews
Reviewed 22 June 2014

The good ;
-room is big
-comfortable beds
- there is one staff called "mostafa" was very welcoming to me. In which it helped give me good image of the hotel


The bads:
- the staff poorly speak English
-no variety in breakfast
- located in old area

  • Stayed: June 2014
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    • Service
2  Thank Salahiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this reviewResponded 27 June 2014

Dear Guest,

Thank you very much for your feedback. We highly appreciate the time you spent on sharing your experience with us.

We appreciate to hear that you liked the rooms and the behavior of our staff,especially Mustafa.
Also, we have taken note of your suggestions and will work on it to make your next stay even more comfortable.

I hope we will have the pleasure of welcoming you back in the near future.

Kind Regards,
General Manager
Savas KUTKAN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this reviewResponded 19 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 June 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this reviewResponded 6 June 2014

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Reviewed 8 May 2014

I stayed here for a conference at the Istanbul Convention Center. The walk is about 0.7 miles and a nice walk in non-rainy weather. The breakfast is amazing! Great selection with the best omelets. The wait staff at the restaurant is very efficient and helpful. I also found the concierge to be helpful and kind. The doormen are also helpful and were quick to give me an umbrella in rainy weather. The rooms themselves are unimpressive and the rooms are very smokey. There is only 1 non-smoking floor so it's very difficult to get a room there. I would advise you to request a non-smooking room explicitly when you make your reservation. The front desk did change our room after I night and even though it wasn't on the non-smoking floor, it was much better than our first room. We stayed on the 6th floor in 619 and as a warning, this is below the gym so every morning and sporadically during the day, you can hear pounding from people running on the treadmill. It's not that loud and didn't bother me but I could imagine it bothering certain people.

  • Stayed: May 2014, travelled on business
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1  Thank travelfoodiedc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this reviewResponded 17 May 2014

Dear Guest,

Thank you very much for your kind words, especially about the service and the friendliness of the team. We highly appreciate to read that you have enjoyed your stay with us and were happy with the location.

Please be kindly informed that we are trying to increase the number of non-smoking rooms and it is in our plans for 2014.

Also thank you for your feedback on the fitness treadmills.The maintenance team has taken care the issue.

We hope to welcome you again as soon as possible.

Kind Regards,
General Manager
Savas KUTKAN

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Reviewed 7 May 2014

i stayed in this hotel 24-27 april with my wife and my 4 year son. before we went to istanbul i connect to hotel with email and they (dear mr john) answer to our question about hotel and istanbul exactly and Patiently.this follow is the most 5 star hotels but with this friendly behavior is only in ramada plaza. when our room was decorated because of friendship Anniversary of me and my wife and send cake and drinks to our room free of charge. they upgrade our room from standard room to superior room with beauty view without any cost.the room was very clean and staff were very polite and helpful and their only target was our Satisfaction.breakfast was very good and the food was very very fresh. we ate dinner one night at hotel and it was Unparalleled Barmaid( with italian accent) served to us with first class services.every thing for example metro and shopping center and restaurant are only two walk around the hotel.the osmanbey area is very good and deluxe area. my choice for another trip to istanbul is only and only ramada plaza istanbul.

  • Stayed: April 2014, travelled with family
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Thank abbas n n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this reviewResponded 17 May 2014

Dear Guest,

We would like very much to express our gratitude for taking time to share your feedback about our hotel.

We are delighted to find out that we have met your expectations during your stay and you went home with nice memories from Istanbul. There are no better motivators than our guests' comments.

We look forward to being your host again in the nearest future at Ramada Plaza City Center Hotel.

Kind Regards,
General Manager
Savas KUTKAN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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