The location must be the best point for this hotel. Close to all the main sites in the Old City, it is an ideal spot for walking or catching the tram (3 TL).
We had a triple room on the 2nd floor (209) for 3 of us and found it very comfortable. The beds were firm and supportive and extra pillows were delivered quickly. Even though it was under 10C outside, the rooms were quite warm without heating on and we would often have the window open. No need for extra bed covers. The windows are double-glazed so that the city noise was not obtrusive. The 6:15 call to prayer was pretty quiet. The bathroom is a good size with strong shower over a large bath - good hot water.
We found all the managers to be helpful and their information accurate. We used their in-house minivan shuttle to the airport (35 Euros) and found it very useful - we wouldn't have fitted into a local taxi.
Breakfast was excellent and included in our tariff. The kitchen is on the ground or lower level, so the only hot food is pre-prepared sitting in a warmer. You cannot oredr anything extra. That said, it was very satisfying. We tried one dinner but found it only OK. We were the only group to turn up. There was no atmosphere - no music in the background, no other guests. Perfectly fine for a quick meal if you have just arrived, but even then there are lots of good, enthusiastic restaurants literally just around the corner. The Pierre Loti Hotel On the corner has two very reasonable restaurants to try.
The hamam in the basement is quite good but allow them a couple of hours to heat everything up. You start with a sauna, then the wash and I finished with an oil massage. Total 80 Euros, which is on a par with the big commercial hamami nearby.
In summary, I was very comfortable there. l
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