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“brilliant service”

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Garden House Istanbul
Ranked #44 of 1,159 Hotels in Istanbul
Certificate of Excellence
Reviewed 14 September 2013

Arrived late at night bu sexyt Ramazan gave us great service and cooked superb food
. this level of service continued In the morning from a lovely young woman from Georgia called Nino. All in all a hotel I would stay in again small rooms but well appointed and all the staff were really good

  • Stayed: September 2013, travelled as a couple
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Thank moonraker53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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441 - 447 of 1,382 reviews

Reviewed 13 September 2013

This hotel is well furnished and centrally located. That can be said of a lot of hotels in Istanbul. What makes this different? The service. The staff make you feel as if you are the only guest. They will go out of their way to ensure that your stay is perfect. The big hotel chains should send their staff to this hotel for lessons on how to treat customers. One staff member in particular Selcuk was incredibly helpful to us. He organized our tours and provided invaluable advice. This hotel has a well deserved high rating. You cannot go wrong staying here.

  • Stayed: September 2013, travelled with family
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2  Thank JustinCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

The rooms are quite tight, but everything worked and both the front desk and bar/restaurant service was excellent. The hotel is in a quiet location in the Sultanahmet area, about a 20 minute walk from the main tourist attractions. The hotel also has suites which I am told are lovely, but ddi not see one.
The yourg man, Ugur, who worked the bar and restaurant in the evening deserves special recognition. He was friendly and polite and helped us with everything we asked for.
The included morning breakfast was very good and plentiful. The front desk efficiently arranged transportation for us whenever we needed it.

  • Stayed: August 2013, travelled with friends
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Thank barns61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

Even before my boyfriend and I arrived in Istanbul I knew that I made the right choice with Garden House. I emailed the hotel a few weeks prior to our arrival and the Sales Manager responded within the hour. He arranged convienent airport transportation for us. We were warmly greeted and immediately escorted to our suite, which was luckilly ready for us early in the morning. We stayed at the Garden House for two evenings and then returned for one more night two weeks later. The entire staff remembered us and the second suite we stayed in was just as beautiful as the first! Unfortunately, we got food poisioning our last day and needed a place to stay for one more night. The Garden House took such great care of us and gave us another room for a discounted half-day rate. We stayed in 3 different suites and all of them were warmly decorated and very clean. The beds were extremely comfortable compared to all the other hotels we stayed at in southern Turkey. The breakfast was also delicious! If you're looking to stay in Sultanahmet, the Garden House is walking distance from all of the major attractions. Above all, the service was what stood out the most. Everyone was so accomodating and friendly. Especially Nino, who went above and beyond to make us feel at home. We will definently be back to Garden House in the future!

Room Tip: All of the reviews are positive for good reason!
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  • Stayed: August 2013, travelled as a couple
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Thank AshOV26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

It was a beautiful and relaxing 3 nights stay with my family; staff were very warm and friendly, food was excellent with amazing garden, The location of the hotel is well in the centre of the city and all attractions areas are just a walking distance.

We travel twice to Istanbul yearly and the Garden Hotel will be my prefered hotel to stay at all times.

Regards,
Gilbert Saikaly
Dubai

Room Tip: All rooms locations are very quit as the hotel location is not on the main road
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  • Stayed: July 2013, travelled with family
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Thank Gilbert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013

I have stayed at many hotels in Istanbul, and this is by far my favorite. The staff was incredibly friendly and helpful, especially Selçuk and Ramazan. Each room is decorated a way that makes you feel like royalty, AC included. But it was the extra things that make this hotel worthy of such a great view. All day there is free coffee, juice, pastries, water, and fruit, with an all you can eat buffet each morning. It is in a great location, a short walk to the Hagia Sofia, Blue Mosque, and Topkapi. The garden cafe in the center of the hotel was especially lovely, giving a nice environment for relaxing, eating, or having a drink. All in all, it was a great experience.

  • Stayed: August 2013, travelled with family
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Thank eak365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

it was a wonderful experience -Rooms were clean and well decorated, breakfast was an excelllent selection and complimentary drinks throughout the day mist welcome. The location was perfect for all the key sites. The absolute best thing though was the genuine service of the staff and hospitality shown not just to myself but a friend who was also staying in the city and came to hotel. All the staff were warm, welcoming and helpful . It made the stay in abeauotiful city - definitely on cards for revisit and recommendation to friends

  • Stayed: August 2013, travelled solo
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Thank JanieK4242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Garden House Istanbul

Address: Kucuk Ayasofya Mah. Sehit Mehmetpasa Sokak No:11/13, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Istanbul
#23 Romantic Hotel in Istanbul
#29 Luxury Hotel in Istanbul
#52 Family Hotel in Istanbul
Price Range: £36 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden House Istanbul 4*
Number of rooms: 24
Official Description (provided by the hotel):
This 19th-century Ottoman mansion offers luxury 4-star accommodation with personalised service and a beautiful courtyard, just a short walk from the Blue Mosque and Hagia Sophia. Garden House enjoys a prime location in Istanbul's historical district of Sultanahmet. It has gained a popular reputation for its staff's outstanding service and great hospitality. Upon arrival, you are welcomed with a complimentary fruit basket and mineral water. Guest rooms are well-presented and full of modern amenities, including plasma TV and free wireless internet access. Garden House's courtyard is surrounded by old walnut trees and offers a lovely place to relax with a drink. Enjoy a variety of cuisine from the al fresco restaurant. ... more   less 
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Also Known As:
Garden House Hotel Istanbul
Garden Hotel Istanbul
Istanbul Garden Hotel

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